Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Crushon Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Crushon Ai: Easy Method
What is Crushon Ai
Overview
Crushon Ai is a conversational AI companion app that offers free and paid subscription tiers for extended features such as pro models and branching conversations.
How it is delivered
The app is distributed through mobile app stores (Apple App Store and Google Play) and direct web purchases via the developer's billing partners.
Account, subscription and cancellation are handled online through the store or the app - postal mail cannot be used to cancel.
How to cancel Crushon Ai
Cancel on iOS (App Store)
- Go to iOS Settings → Apple ID → Subscriptions → Select Crushon → Tap Cancel Subscription and confirm.
- If you prefer, open the App Store, tap your profile and go to Subscriptions to find and cancel Crushon.
Cancel on Android (Google Play)
- Open Google Play Store → Menu → Subscriptions → Select Crushon AI → Cancel subscription (confirm).
- Ensure you complete the confirmation dialog so the cancellation is recorded.
Cancel on Web / Other billing platforms
- Use "Manage Subscription" in your profile to jump to the original billing platform (for example Subscribestar or Paymentwall), then unsubscribe there.
- Be careful to choose the correct unsubscribe button - choosing the wrong one may cause immediate loss of subscription without possibility of refund.
What happens when you cancel
Access after cancellation
Subscription remains active until the end of the current billing cycle for App Store, Google Play and web/other purchases.
You will retain paid features until the expiry date; recurring charging stops after the current period.
Account and data
Your account typically remains active after subscription ends; saved conversations and profile data may persist according to the app's data retention policy.
If you need data removed, check the app settings or contact support via the app/website - postal requests are not supported.
Will I get a refund?
Platform-dependent refunds
- Refund eligibility varies by platform (Apple, Google, or direct purchase). Current subscription period is generally non‑refundable once started.
- For Apple and Google purchases you generally must request a refund through those platforms and follow their procedures.
Direct (web) refunds - 24-hour rule & token usage
- If purchased directly by card you have 24 hours after payment to request a refund provided you have not used more than 20 tokens.
- After 24 hours, refunds are not issued. No refunds if technical issues are the user's responsibility.
- If you believe service was defective, you can also discuss options with your card issuer or bank as a next step.
Crushon Ai plans and pricing
Overview of plans
Crushon Ai offers a free tier plus paid subscription tiers (often labelled Pro or similar) for extended features and higher usage limits.
Price notes
Prices vary by platform, region and promotional offers; consult the App Store, Google Play or the web checkout for exact pricing.
| Plan | Billing | Price | Notes |
|---|---|---|---|
| Free | One-off / Free account | Varies | Basic access with limits and ads |
| Pro / Subscription | Monthly or yearly subscription | Varies | Premium models, higher caps, ad removal (platform dependent) |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under New Zealand law, digital services must be of acceptable quality and fit for purpose under the Consumer Guarantees Act.
If the AI companion fails to deliver promised features (for example coherence or memory), you may have remedies such as repair, replacement or refund - even if the provider’s terms state "no refunds".
Platform and direct purchase considerations
- For Apple and Google purchases you will usually need to request refunds via those platforms and follow their policies.
- For direct web subscriptions (card purchases), you may dispute charges with your bank or credit card provider if the service was unsatisfactory or defective.
Customer experiences
Positive feedback
- Some users report the app is fun and helpful for loneliness, with a liked UI and branching conversation features.
- For casual use the app can provide entertainment and simple companionship features.
Common complaints
- Many users report generic, repetitive characters with poor personality differentiation and degraded chat quality after updates.
- Pro models sometimes produce random nonsense, forget context quickly, ignore corrections, and frequent prompts like "Prove you're 18" have been reported.
- Ads for coins not loading reliably, message caps and subscription glitches treating premium users as free-tier have also been reported.
Documentation checklist
What to collect
- Receipt or proof of purchase showing date, amount and billing platform (Apple/Google/web).
- Subscription ID, account email or username used for the Crushon Ai account.
- Screenshots of subscription status in the app store or in-app settings and any error messages or issues experienced.
How to present it
- When requesting cancellation or a refund, include concise facts: date purchased, platform, transaction ID and a clear statement of what you want (cancel, refund, or remedy).
- Attach supporting screenshots and keep copies of all correspondence for follow-up or disputes.
Common mistakes
Clicking the wrong button
On web billing platforms users sometimes click a button that removes features immediately rather than scheduling cancellation for the next renewal.
Double-check confirmation dialogs and wording before completing the unsubscribe flow to avoid immediate loss of access.
Assuming an automatic refund
Many users assume cancelling equals a refund - platform rules typically treat the current period as non‑refundable unless platform policy or special conditions apply.
Request refunds explicitly through Apple/Google or the web vendor and keep evidence of token usage or error conditions if relying on the 24‑hour rule.
Comparative recap
Quick comparison
Below is a concise comparison of cancellation steps, refund likelihood and access after cancelling across platforms.
Recommended first action
Follow the platform-specific cancellation steps listed below and gather documentation before requesting refunds or raising disputes.
| Platform | How to cancel | Refund policy (typical) | Access after cancel | Recommended action |
|---|---|---|---|---|
| App Store (iOS) | iOS Settings → Apple ID → Subscriptions → Select Crushon → Cancel Subscription | Platform‑dependent; refunds via Apple. Current period generally non‑refundable. | Remains active until end of billing cycle. | Cancel in iOS settings and request refund via Apple if eligible. |
| Google Play (Android) | Google Play Store → Menu → Subscriptions → Select Crushon AI → Cancel | Platform‑dependent; refunds via Google Play. Current period generally non‑refundable. | Remains active until end of billing cycle. | Cancel in Google Play and follow Google refund process if needed. |
| Web / Other (Subscribestar, Paymentwall) | Manage Subscription in profile → jump to original billing platform → unsubscribe there | Direct refunds: 24‑hour rule applies for card purchases with token limit; otherwise unlikely. | Access continues until end of billing cycle. | Use Manage Subscription link, confirm unsubscribe, and request direct refund within 24 hours if eligible. |
After cancelling
What to check
- Confirm cancellation receipt or confirmation screen and keep a screenshot of the confirmation.
- Check your next billing statement to ensure no further charges appear.
- Verify you still have access until the end of the billing cycle and note the expiry date.
If problems persist
- If the app still charges after cancellation, contact Apple Support (Apple Support) or Google Play Help (Google Play Help).
- For direct web payments, contact the billing partner shown on your receipt or dispute the charge with your bank/credit card if you cannot resolve it with the vendor.
- For consumer rights and guidance in New Zealand, see Consumer Protection (NZ) or Consumer.
Address
Official contact methods
Crushon Ai handles cancellations and support online or by in‑app/website contact forms and email; postal mail is not supported for cancellation.
Refer to the app's FAQ or support page in the app or on the website to find the correct support channel.
Postal mail and physical address
The Terms of Service list a Malta office address for EverAI Limited (the owner), but cancellation is not handled by post.
Do not rely on postal mail to cancel - use the platform settings, web manage subscription link, or the app/website support contact instead.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.