Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ebonyflirt service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Ebonyflirt: Easy Method
What is Ebonyflirt
Service overview
Ebonyflirt is an online dating service that operates globally and offers membership subscriptions, mobile apps, and website access.
How it is offered
The site provides user profiles, messaging and matching features and requires paid subscriptions for premium access.
How to cancel Ebonyflirt
Cancel from your account (recommended)
- Log in to your Ebonyflirt account on the website.
- Go to your profile or account settings and look for subscription or billing options.
- Follow the on‑screen option to cancel auto‑renewal or the subscription itself.
Cancel by contacting support
- Send a written cancellation request by email or by fax to the contact details listed on the site; include your account email and username.
- You may also send a cancellation letter to the company mailing address (see Address section below).
- Keep copies of all messages, delivery receipts and reference numbers for proof.
What happens when you cancel
Access after cancellation
Cancelling auto‑renewal does not immediately delete your account. Your account typically remains active until the paid period expires.
Billing and account state
Uninstalling the mobile app does not cancel your subscription or stop recurring billing. You must cancel auto‑renewal explicitly through account settings or support.
Will I get a refund?
Published refund policy
Ebonyflirt’s Terms and Conditions state a no‑refund policy; users agree to those terms when subscribing.
Exceptions and goodwill options
- There is a reported satisfaction option: if you have no match within the first three months you may be eligible for a free 3‑day trial on an affiliated site; this is a goodwill trial, not a monetary refund.
- There is a reported 3‑month window to request a refund, but refunds are subject to approval and not guaranteed.
- For any refund request, contact support and provide proof and dates; the company may approve partial or full refunds on a discretionary basis.
Ebonyflirt plans and pricing
Pricing availability
No published NZD prices for Ebonyflirt were found in the available sources for 2024 - 2025.
Representative table
| Plan | Price (NZD) | Notes |
|---|---|---|
| Subscription plans (monthly/quarterly/annual) | Varies | No NZ pricing found; other sources list AUD, USD or GBP |
Your consumer rights in New Zealand
Key legal protections
Under New Zealand law digital services must be of acceptable quality and fit for purpose under the Consumer Guarantees Act where applicable.
Enforcement and remedies
- If you experience misleading practices, you can complain to the Commerce Commission.
- If you were billed without consent or have difficulty cancelling, consider a chargeback via your card issuer or bank.
- The 14‑day cooling‑off right commonly applies to goods and may not automatically apply to digital subscriptions, but the Fair Trading Act still prohibits misleading or deceptive conduct.
Customer experiences
Positive reports
- Some expert reviews describe the service as user‑friendly with Android and iOS apps, SSL encryption and responsive support.
Negative reports
- User reviews on Trustpilot report overcharging, difficulty cancelling and unauthorized recurring billing.
- Other review aggregators and complaint sites report similar issues: alleged fake profiles, deceptive subscription tactics and trouble obtaining refunds.
Documentation checklist
What to prepare before contacting support
- Account email and username used on Ebonyflirt.
- Subscription start date and next renewal date shown in your account or billing emails.
- Copies or screenshots of billing statements showing charges you dispute.
Proof of cancellation attempts
- Saved confirmation messages, support ticket numbers, or delivery receipts for sent letters/faxes.
- Email timestamps and screenshots of account settings confirming cancellation actions.
Common mistakes
Uninstalling the app without cancelling
Many users assume deleting the mobile app cancels the subscription. That does not stop recurring billing; you must cancel auto‑renewal in your account or with support.
Not keeping records
Failing to keep emails, receipts or screenshots makes disputes harder to prove. Always save confirmation messages and billing statements.
Comparative recap
Quick feature comparison
| Feature | Ebonyflirt | Typical NZ expectation |
|---|---|---|
| Cancellation method | Website profile settings, email or fax; must cancel auto‑renewal separately | Clear online cancellation and confirmation, easy access to support |
| Refund policy | No‑refund policy stated; limited discretionary refunds and a reported 3‑month request window | Transparent refund terms and clear statutory remedies under NZ law |
| Pricing | Varies | Local currency pricing (NZD) and clear disclosure |
After cancelling
What to monitor
- Check your bank and card statements for any further charges for at least one billing cycle.
- If you see unauthorized charges, contact your card issuer immediately to request a chargeback or provisional credit.
Helpful links and next steps
- Commerce Commission (New Zealand) - guidance on unfair trading and how to complain.
- Consumer Protection (Ministry of Business, Innovation & Employment) - information on consumer rights and dispute resolution.
Address
Registered mailing address
P.O. Box 146, Trident Chambers, Road Town, Tortola, British Virgin Islands.
Notes about NZ addresses
There is no New Zealand‑specific mailing address for Ebonyflirt in the reviewed sources; cancellations and disputes may need to be handled via the website, email, fax or the BVI mailing address above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.