Postclic unlimited subscription: promo at NZ$1.85 for 48h with a mandatory first month at NZ$100.94, then NZ$100.94 per month without commitment
Cancel ERSTIES
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ersties service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Ersties: Easy Method
What is Ersties
Ersties is an online subscription service that provides access to premium content and digital credits via its website and platform. Subscriptions typically auto-renew and users can purchase time-based plans or one-time credit packs.
The service is operated by a company that presents terms and a privacy policy on its site; specific regional differences (App Store, Google Play) may apply if the subscription was purchased through those stores.
Overview
Ersties runs paid subscription plans and one-time purchases (coins/credits) for access to premium features. Subscriptions usually auto-renew unless cancelled.
Services offered
Plans include monthly, multi-month, and annual options plus coin bundles. Some promotional prices may be offered for new subscribers.
How to cancel Ersties
There are several channels to cancel your Ersties subscription; cancelling takes effect on receipt of written notice and paid periods usually run until the end of the paid term.
If you subscribed through Apple or Google, you likely must cancel via their subscription management instead of Ersties directly.
Cancel via your online Ersties account
- Log in to your Ersties account on the website.
- Navigate to account or membership settings and follow the cancellation option if available.
- Confirm the cancellation and keep any confirmation email or screenshot.
Cancel by written notice, email or phone
- Send a written cancellation via the contact form or email as stated in Ersties policy; cancellation takes effect immediately upon receipt.
- You can also send a letter to the postal address or place a phone call if a helpline is provided.
- Keep dated copies of all communications and any reference numbers you receive.
What happens when you cancel
Cancellation ends auto-renewal and determines how long you keep access based on your payment and membership type.
Data handling after cancellation follows Ersties privacy and terms policy; expect access and account data to be retained per their policy unless you request deletion.
Access after cancellation
Paid subscriptions generally remain active until the end of the paid term unless otherwise stated. Free trials end immediately upon cancellation.
Renewal and account data
Auto-renewal stops on cancellation. Account information and usage data will be handled under Ersties' privacy policy and may be retained for a period.
Will I get a refund?
Ersties states it will provide refunds 60 days after a proper refund request made via their contact form. Unused credits are generally not refundable except where required by law.
Your entitlement to a refund under New Zealand law may differ from the policy; refer to consumer rights below for further guidance.
Official refund policy
- Refunds: processed 60 days after a valid request submitted via the contact form (per Ersties policy).
- Credits: "Credits" or coin balances are not redeemable for cash or refundable except as required by law.
Exceptions and practical notes
- If you purchased through Apple or Google, refunds follow their store policies and you may need to request refunds through them.
- Ersties' stated timelines and outcomes are subject to verification; keep records of your request and follow up if needed.
Ersties plans and pricing
Pricing summary
Below are the representative plans and approximate NZD equivalents based on provided conversion rates. Exact local pricing (App Store/website) may differ due to taxes and regional settings.
Plan table
| Plan | Approx. price (NZD) | Period | Features |
|---|---|---|---|
| Monthly (promo) | NZ$24.62 | Monthly | Full access; discounted promo |
| Annual (85% off) | NZ$9.08 | Monthly equivalent (billed annually) | Full access; large discount |
| Monthly (EUR) | NZ$43.75 | Monthly | Full access |
| 3-Month Plan (EUR) | NZ$20.42 | Monthly equivalent | Multi-month discount |
| 6-Month Plan (EUR) | NZ$17.50 | Monthly equivalent | Greater multi-month discount |
| 12-Month Plan (EUR) | NZ$14.58 | Monthly equivalent | Best annual value |
| 90 Coins | NZ$24.74 | One-time | Unlocks 90 coins of premium content |
Your consumer rights in New Zealand
New Zealand consumer protection laws provide guarantees that may override or supplement a supplier's stated refund policy. These rights cover services that are faulty, not as described, or fail to meet reasonable standards.
If a service is not delivered as agreed, you may be entitled to remedies under the Consumer Guarantees Act (CGA) or other NZ consumer protection rules.
Key NZ law points
- CGA: services must be carried out with reasonable care and skill and delivered within a reasonable time when no time is specified.
- Statutory remedies can include repair, replacement, or refund where services do not meet guarantees.
How this applies to Ersties
- Ersties' policy promising refunds within 60 days may be enforceable for failures to provide the service as agreed.
- If Ersties refuses a lawful remedy, you can seek help through Citizens Advice Bureau, Consumer Protection, or dispute resolution channels in NZ.
Customer experiences
There are no readily available user reviews for Ersties on major New Zealand review sites like Trustpilot or ProductReview NZ based on the referenced searches.
Because there is limited public review data, consider keeping careful records of your own interactions with Ersties if you need to escalate disputes.
Positive/neutral findings
- No positive user reviews were located during the referenced search.
- Company provides formal channels for cancellation and refund requests in its policy.
Negative/absent findings
- No user complaints or ratings were found on the referenced review platforms during the search.
- Absence of reviews means limited community feedback on refund or cancellation reliability.
Documentation checklist
Prepare clear records when cancelling or requesting a refund. Good documentation speeds resolution and supports any dispute you may need to raise.
Essential items to collect
- Account username or email, subscription plan, and billing dates.
- Copies/screenshots of purchase receipts, billing statements, and the subscription page.
Communication records
- Copies of the sent cancellation request (contact form, email, letter) and the date/time delivered.
- Any replies from Ersties, confirmation numbers, and follow-up messages.
Common mistakes
Several practical errors commonly slow or complicate cancellations and refunds. Avoid these to make the process smoother.
Not checking where you subscribed
If you subscribed through Apple or Google, cancelling via the Ersties website may not stop auto-renewal. Always confirm the original purchase channel before cancelling.
Poor record-keeping
Failing to save confirmation emails, dates of requests, or screenshots can make it hard to prove you cancelled or requested a refund. Keep dated evidence of every step.
Comparative recap
Quick comparison
Below is a concise comparison of key aspects of cancelling Ersties to help you decide the best route for your situation.
Comparison table
| Aspect | Ersties (direct) | Apple/Google (store purchase) | Notes |
|---|---|---|---|
| Cancellation channels | Account, contact form, email, letter, phone | Manage via App Store / Google Play subscriptions | Check original purchase method first |
| Refund timing | Refunds processed 60 days after valid request (per policy) | Subject to store refund policies | Keep records; store purchases follow store rules |
| Credits | Generally non-refundable | Depends on store policies | May be refundable only if law requires |
| Ease of cancellation | Simple via written notice; immediate effect on receipt | Easy via store subscription settings | Follow correct channel to ensure stop of auto-renewal |
After cancelling
After you cancel, monitor your bank card or payment method to ensure no further charges occur. Retain all confirmation messages and check access status.
If you need a refund or want to dispute a charge, escalate with documented evidence and consider NZ consumer support if Ersties does not resolve the matter.
Helpful links
- Ersties privacy & terms (policy)
- Termination Experts (optional cancellation service)
- Apple discussions about App Store subscriptions
- New Zealand consumer protection
Address
Postal address for notices
EPOCH LTD, Uxbridge Road 1 - 3, 1st Floor, Unit 4, UB10 0NP Hillingdon, United Kingdom.
Using the postal address
If you send a cancellation by letter, include account details, your contact email, date of request, and a clear statement that you wish to terminate the subscription. Keep proof of postage.