Cancel FEELD online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Feeld service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Feeld: Easy Method
What is Feeld
Overview
Feeld is a dating and social app aimed at people exploring non-traditional relationships, connections, and singles or couples matching.
It offers free basic access and optional paid "Majestic" features for added visibility and tools.
Typical features
Paid features include seeing who liked you, private photos, Pings, and profile boosts (Uplift).
Purchases can be one-off (Pings, Uplift) or recurring (Majestic membership with monthly, quarterly, or annual options).
How to cancel Feeld
Cancel via Feeld on the web (delete account)
- Open Feeld and go to Settings → App Settings → "Delete account".
- Note: deleting your account does NOT cancel any paid subscription bought through app stores.
- Feeld Help Center: Delete your account.
Cancel subscriptions bought through app stores
- iOS (App Store): Cancel Majestic membership via your App Store account. Feeld Support cannot cancel App Store subscriptions for you.
- Android (Google Play): Cancel in Play Store → Subscriptions. Feeld cannot cancel Google Play subscriptions for you.
- Recommendation: cancel at least 48 hours before the next renewal to avoid being charged.
- Feeld Help Center: Cancel your Majestic membership.
What happens when you cancel
Access and service after cancellation
If you cancel a paid subscription, access to premium features normally continues until the end of the paid period.
Deleting your account removes your profile and content from Feeld, but does not automatically stop store-managed subscriptions.
Renewal and data
Recurring subscriptions will continue and renew unless cancelled in the store where you purchased them.
Feeld retains account data according to its policies; deleting an account triggers removal of your profile but check Feeld’s policy for retention details.
Will I get a refund?
Feeld's 14-day cooling-off policy
Feeld provides a 14-day cooling-off period under its UK-style terms: you can cancel and request a refund within 14 days of order confirmation.
Refunds within this period are for the unused portion only; services already provided (access used before cancellation) are not refunded.
App-store purchases and exceptions
- Purchases made via the Apple App Store or Google Play are managed by those stores; Feeld cannot directly refund or cancel them.
- For app-store refunds, request a refund through Apple or Google Play. Feeld Support cannot complete these refunds for you.
- If you believe Feeld has misled you about the service, keep evidence and consider raising a complaint with NZ consumer agencies (see links below).
Feeld plans and pricing
Current NZ pricing (in-app listings)
The following prices reflect Feeld listings in New Zealand App Store as of the stated date.
Check your app store receipt for the price you were charged.
Plans table
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Majestic Membership (30 days) | NZ$23.99 | Monthly | See who liked you, private photos, one free Ping per day, etc. |
| Majestic Membership (90 days) | NZ$48.99 | Quarterly | Same premium features, longer duration. |
| Majestic Membership (1 year) | NZ$119.99 | Annual | Same premium features, longest duration. |
| Single Ping | NZ$1.59 | One-time | Sends one Ping to another user. |
| Pack of 5 Pings | NZ$6.39 | One-time | Bundle of five Pings. |
| Pack of 10 Pings | NZ$9.99 | One-time | Bundle of ten Pings. |
| Uplift | NZ$7.99 | One-time | Boosts profile visibility. |
Your consumer rights in New Zealand
Key NZ laws that may apply
Under the Consumer Guarantees Act and Fair Trading Act, services must be fit for purpose and match their description.
Businesses must not engage in misleading or deceptive conduct when describing products or billing.
Cooling-off and subscription disclosure
New Zealand customers have a 14-day cooling-off rule for some distance purchases under the Credit Contracts and Consumer Finance Act, but its application to digital subscriptions can vary.
You are entitled to clear disclosure of recurring billing and cancellation instructions. If issues persist, you can contact the Commerce Commission or Consumer NZ for advice.
Customer experiences
Positive feedback
Some users note the concept is interesting and the app is free to download, with a minority praising ethical positioning.
Positive reviews are relatively few compared with negative reports.
Common complaints
- Frequent reports of glitches, crashes, slowness, and limited functionality.
- Claims of fake profiles, bots or AI-generated accounts, and poor matchmaking value.
- Customer service often described as slow, unresponsive, or unhelpful in many user reviews.
Documentation checklist
What to gather before contacting support
- Purchase receipt or app-store invoice showing the charge and transaction ID.
- Account email address and username used on Feeld.
- Subscription details (plan name, start date, renewal date).
Additional evidence to support refunds or complaints
- Screenshots of app settings, error messages, or misleading information.
- Any communication with Feeld Support or the app store about the issue.
- Dates and descriptions of problems (crashes, fake profiles, service issues).
Common mistakes
Not cancelling at the right place
Deleting your Feeld account but not cancelling App Store or Play Store subscriptions is a frequent error.
Always cancel subscriptions in the store where you purchased them, then delete your account if you wish.
Timing and refund expectations
Waiting until the renewal date can result in a charge; allow at least 48 hours before renewal to cancel to be safe.
Expecting Feeld to refund App Store or Play Store purchases directly is a common misunderstanding - those refunds are handled by the stores.
Comparative recap
Quick comparison
The table below summarises cancellation method, where to cancel, and refund likelihood for each route.
Use the method that matches where you originally made the purchase.
Recap table
| Method | Where to cancel | Refund possible? | Notes |
|---|---|---|---|
| Web (direct via Feeld) | Feeld app Settings → App Settings → Delete account | Yes: Feeld offers a 14-day cooling-off for unused portion | Deleting account does not cancel store subscriptions; request refund from Feeld within 14 days for direct purchases. |
| iOS (App Store) | Apple App Store → Subscriptions (your Apple ID) | Managed by Apple; contact Apple for refunds | Feeld cannot cancel or refund App Store subscriptions. Cancel at least 48 hours before renewal. |
| Android (Google Play) | Google Play Store → Subscriptions | Managed by Google; contact Google Play for refunds | Feeld cannot cancel or refund Google Play subscriptions. Use Play Store receipt to request refunds. |
After cancelling
Follow-up steps
- Confirm cancellation email or store receipt showing subscription has been stopped.
- If you deleted your account, check the app to ensure your profile is removed.
Helpful links and contacts
- Feeld Help - Delete account: Delete your account
- Feeld Help - Cancel Majestic membership: Cancel your Majestic membership
- Request a refund/help: Request a refund
- Consumer NZ: https://www.consumer.org.nz
- Commerce Commission NZ: https://comcom.govt.nz
- Apple support (for App Store refunds): https://support.apple.com
- Google Play support (for Play Store refunds): https://support.google.com/googleplay
Address
Feeld corporate address
Feeld Limited, 86‑90 Paul Street, London, EC2A 4NE, United Kingdom.
Notes on postal cancellations
Feeld does not publish a specific New Zealand postal cancellation address; use the app or app-store controls for subscription management.
For formal complaints, include your documentation and send to Feeld’s corporate address above or raise the issue with NZ consumer authorities.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.