Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Grindr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Grindr: Easy Method
What is Grindr
Overview
Grindr is a location-based social networking and dating app aimed primarily at gay, bi, trans and queer people. It offers free and paid tiers with features such as profile browsing, messaging and filters.
How it works
Users create a profile, view nearby profiles, and can upgrade to paid plans for additional features (fewer ads, more filters, profile limits). Subscriptions are sold via the web, Apple App Store, or Google Play.
How to cancel Grindr
Cancel via Grindr web (direct purchase)
- Sign in to your Grindr web account.
- Go to account or subscription settings and select the option to cancel Premium Services.
- Cancellation takes effect at the end of the current billing term; you retain access through the paid period.
- Reference: Grindr Terms of Service.
Cancel on iOS (App Store)
- Open the Apple App Store and tap your profile.
- Tap Subscriptions → select Grindr → Cancel Subscription.
- Apple handles refunds; use Apple’s 'Report a Problem' page or Apple Support for refund requests.
- Useful link: reportaproblem.apple.com.
Cancel on Android (Google Play)
- Open Google Play Store → tap your account icon → Payments & Subscriptions → Subscriptions.
- Select Grindr → Cancel Subscription; you will receive a confirmation email.
- Grindr may assist with refunds in certain cases (technical issues or unauthorized charges).
Cancel under EU / similar statutory rights
- If you are in a jurisdiction with a 14-day statutory cancellation right, notify Grindr via email within 14 days.
- Email: help@grindr.com for cancellation and refund instructions for unused time.
- Reference: Grindr legal / trust pages.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription purchased directly from Grindr, access continues until the end of the current billing period. After that date, premium features stop and your account reverts to the free tier.
Auto-renewal and billing
Canceling stops future auto-renewal but does not retroactively void charges already billed. Verify your billing end date in your account or store subscription details.
Data and account status
Cancelling a subscription does not automatically delete your Grindr account or data. If you want account deletion, follow Grindr’s account deletion process in settings or via support.
Will I get a refund?
General web/direct purchase policy
Per Grindr’s Terms of Service, purchases made directly through Grindr are generally final and non-refundable. Previously paid amounts are non-refundable except where law or policy provides otherwise.
iOS (App Store) refunds
Grindr cannot issue refunds for App Store purchases. Apple manages refunds. Use the App Store 'Report a Problem' workflow or contact Apple Support for help.
Android (Google Play) refunds
Google Play handles most refunds, but Grindr may assist in specific situations such as technical problems or unauthorized charges. Check Google Play’s refund policies and contact Grindr support if needed.
EU / statutory cancellation exceptions
- If you are in a jurisdiction with statutory cancellation rights (e.g., EU), you can cancel within 14 calendar days for any reason.
- Grindr must provide a pro‑rata refund for unused service and process refunds without undue delay (within 14 days of cancellation where applicable).
- Notify Grindr at help@grindr.com to request this refund.
Grindr plans and pricing
Available plans (NZ pricing)
Below are NZ$ prices sourced from a New Zealand - focused review and representative plan descriptions. App Store pricing may vary by region and over time.
Plan details
| Plan | Price (NZ$) | Period | Key features |
|---|---|---|---|
| Grindr XTRA Lite | NZ$17.49 | 1 Month | No 3rd‑party ads; up to 600 profiles; photo‑only filter; online now filter |
| Grindr XTRA (3 Months) | NZ$12.66 per month | 3 Months | Same XTRA features; billed quarterly |
| Grindr XTRA (6 Months) | NZ$10.55 per month | 6 Months | Same XTRA features; billed semi‑annually |
| Grindr XTRA (1 Year) | NZ$90.00 | 12 Months | Same XTRA features; billed annually |
Your consumer rights in New Zealand
Legal protections
Under New Zealand’s Consumer Guarantees Act (CGA), services must be provided with reasonable care and skill and be fit for purpose. If services are significantly faulty, remedies may apply.
Remedies and steps
- If Grindr’s service is significantly deficient (for example, pervasive scams, misrepresentation, or failure of advertised features), you can request a remedy: repair, replacement or refund.
- Start by contacting Grindr support and provide evidence; if unresolved, contact the Commerce Commission or Consumer Protection NZ for guidance.
Where to get help
For guidance and formal complaints, visit the Commerce Commission: comcom.govt.nz or Consumer Protection NZ: consumerprotection.govt.nz.
Customer experiences
Positive feedback
Some long‑time users report successful in‑person meets and that core matching/messaging features can work well for their needs.
Negative feedback
- Frequent complaints about intrusive or hard‑to‑close ads and pop‑ups.
- Many users report fake profiles, bots, spam, and scams affecting the experience.
- Users also cite confusing add‑on pricing, unexpected paywalls, and occasional account bans with limited customer service response.
Sources
Feedback summaries are reflected in public reviews (e.g., Trustpilot NZ) and help inform expectations when cancelling or seeking refunds.
Documentation checklist
Essential items to have
- Account email and username associated with your Grindr account.
- Order receipt, invoice or subscription confirmation (App Store / Google Play receipt if applicable).
- Subscription ID, order number or billing transaction ID from your purchase confirmation.
Helpful supporting items
- Screenshots of subscription status, billing charges, or error messages.
- Device details (iOS/Android device model and OS version) when reporting technical issues.
- Dates of charges and any correspondence with Grindr or app stores.
Common mistakes
Assuming cancel equals refund
Users often assume cancelling will produce a refund. In most cases direct purchases are non‑refundable and cancel only stops future renewals.
Canceling in the wrong place
Cancelling via the Grindr app on a mobile device does not cancel subscriptions bought through Apple or Google. Always cancel where the subscription was purchased (App Store/Google Play/web).
Not keeping receipts
Failing to save purchase receipts or transaction IDs makes refund or dispute requests harder to process. Always keep store receipts or screenshots.
Missing statutory windows
Users in jurisdictions with a 14‑day statutory cancellation right sometimes miss the window. If you are eligible, notify Grindr within 14 days to request the pro‑rata refund.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund expectations by purchase channel and jurisdiction.
At-a-glance
| Platform / Situation | How to cancel | Refunds | Ease | Contact |
|---|---|---|---|---|
| Web (direct purchase) | Cancel via Grindr web account settings | Generally non‑refundable (exceptions only as noted) | Moderate | help@grindr.com |
| iOS (App Store) | App Store → Profile → Subscriptions → Grindr → Cancel | Handled by Apple via reportaproblem.apple.com | Easy | Apple Support |
| Android (Google Play) | Google Play → Account → Payments & Subscriptions → Subscriptions → Cancel | Google Play handles refunds; Grindr may assist in specific cases | Easy | Google Play support |
| EU / jurisdictions with 14‑day right | Email Grindr within 14 days (help@grindr.com) | Pro‑rata refund for unused time; must be processed promptly | Variable | Grindr legal / trust |
After cancelling
What to check immediately
Confirm you received a cancellation confirmation (email or store confirmation). Verify the access end date and keep receipts in case of future disputes.
Where to get further help
- Grindr Help Center: help.grindr.com.
- Grindr Terms of Service: Grindr Terms.
- Apple refund/reporting: reportaproblem.apple.com.
- Google Play support and refund requests: Google Play Help.
- For statutory rights info: Grindr legal pages.
- New Zealand consumer guidance: consumerprotection.govt.nz and comcom.govt.nz.
Address
Grindr mailing address
Grindr LLC, PO Box 69176, West Hollywood, CA 90069, United States.
Mailing note for New Zealand users
Grindr does not appear to maintain a New Zealand‑specific postal cancellation address. If you choose to mail a request, send it to the address above and verify receipt via Grindr support.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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