Postclic unlimited subscription: promo at NZ$1.85 for 48h with a mandatory first month at NZ$100.94, then NZ$100.94 per month without commitment
Cancel KIWISWINGERS
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Kiwiswingers service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Kiwiswingers: Step-by-Step Guide
What is Kiwiswingers
Service overview
Kiwiswingers is presented online as a swinger and adult dating site targeting users in New Zealand and elsewhere. Public details about the operator and site features are limited on the site itself.
Public transparency
Independent reviews identify the operator as Symbios Solutions LTD and note limited published policy information. Official, detailed terms and consumer-facing policies were not found publicly.
How to cancel Kiwiswingers
Main cancellation method reported
- According to a 2023 review on DatingSpot24.net, cancellation requires sending an email to customer support. No platform-specific instructions were published.
- No public policy was found explaining cancellation if purchased through App Store, Google Play or other channels.
Step-by-step cancellation guide
- Find the customer support email address used when you signed up or on any payment emails you received.
- Write an email clearly stating your request to cancel your membership and stop future billing.
- Include your account username, registered email, date of sign-up, and any transaction references.
- Ask for written confirmation of cancellation and a clear date when billing will stop.
- Keep a copy of your sent email and any replies for your records.
What happens when you cancel
Access after cancellation
No official statement was found about whether access ends immediately or remains until the end of the paid period. Outcomes may vary by how the subscription was processed.
Request explicit confirmation in writing that states when your access will end to avoid ambiguity.
Billing and data handling
Because Kiwiswingers does not publish a clear policy, consumers should assume billing may be recurring until cancellation confirmation is received.
No public data-retention or deletion policy was located; ask support for account deletion and confirmation of data handling.
Will I get a refund?
Published refund policy
No official refund policy was located on kiwiswingers.co.nz or in accessible public materials. Independent reviews do not detail formal refund terms.
Possible exceptions and next steps
- If you believe you were charged in error or fraudulently, contact your bank or card issuer to request a chargeback or dispute.
- Include copies of cancellation requests and any support replies when seeking a refund or filing a dispute.
- You can request a refund directly from Kiwiswingers via their customer support email, but there is no published guarantee they will grant one.
Kiwiswingers plans and pricing
Published pricing summary
Exact official New Zealand Dollar pricing is not published by Kiwiswingers. The table below shows estimated pricing based on secondary overviews for similar services.
Notes about the table
Prices are estimates only. Confirm actual current pricing with the operator before purchasing.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Monthly subscription | NZ$30 (estimated) | Monthly | Standard membership access |
| Annual subscription | NZ$100 (estimated) | Annual | Full-year access at discounted rate |
Your consumer rights in New Zealand
Statutory protections
Even where a site does not publish policy, New Zealand consumers have statutory protections under laws such as the Consumer Guarantees Act and the Fair Trading Act.
These laws cover misleading conduct, services supplied with reasonable care and skill, and remedies where services are not provided as described.
Practical actions and government resources
- If you suspect misleading behaviour, you can report it to the Commerce Commission: comcom.govt.nz.
- For consumer advice and steps on disputes, see MBIE’s consumer pages: consumerprotection.govt.nz.
- If you believe you are the target of fraud or online scams, Netsafe has guidance: netsafe.org.nz.
Customer experiences
Summary of reported experiences
Independent review sites and customer reviews report mixed to negative experiences, including allegations of deceptive billing and fake or low-quality interactions.
Some users on review platforms reported recurring charges, partial refunds, and unauthorised further charges after an attempted refund.
Where reports were found
- Trustpilot contains reviews alleging deceptive billing and non-transparent recurring payments.
- DatingSpot24.net published a review claiming fake chats and high costs.
- Scamadviser notes mixed reviews and raises caution while the site itself appears long-lived.
Documentation checklist
What to collect before cancelling
- Account username and registered email address.
- Copies or screenshots of payment receipts and subscription confirmation emails.
- Dates of sign-up, trial periods, and any renewal charges.
What to save after cancelling
- All sent cancellation emails and any replies from support.
- Bank or card statements showing charges and any refunds or disputes.
- Confirmation of account deletion or suspension, if provided.
Common mistakes
Assuming automatic stop of billing
Some users assume cancelling access on the website stops billing; if no written confirmation is received, billing may continue.
Always request and keep written confirmation that billing will cease and note the effective date.
Not checking how purchase was made
Purchases via app stores or third parties may require cancellation through those platforms rather than by emailing the site.
Because Kiwiswingers has not published platform-specific instructions, check your bank or app purchase records and follow the issuer’s cancellation steps if necessary.
Comparative recap
Quick comparison overview
The table below compares what was found about Kiwiswingers with common best-practice expectations for dating sites and subscriptions.
How Kiwiswingers stacks up
| Feature | Kiwiswingers (what we found) | Common best-practice |
|---|---|---|
| Cancellation method | Reportedly by email to customer support; no published web form or in-app instructions. | Multiple clear methods (account settings, in-app, web form) with confirmation emails. |
| Refund policy | No official refund policy located publicly. | Clear published refund and trial terms, with examples and timelines. |
| Pricing transparency | Estimated prices available via third parties; not clearly published on the site. | Upfront, local-currency pricing and billing cycle details before purchase. |
| Customer reviews | Mixed to negative reports citing deceptive billing and fake activity. | Generally transparent reviews and responsive support for disputes. |
After cancelling
Next steps if you’re still billed
- Send a follow-up email referencing your original cancellation and request a written explanation for any continuing charge.
- Contact your bank or card issuer to dispute unauthorised or recurring charges if the operator does not resolve the issue.
Helpful links and reporting
- MBIE consumer advice: consumerprotection.govt.nz
- Commerce Commission (misleading conduct): comcom.govt.nz
- Netsafe (online scams and safety): netsafe.org.nz
- Independent review reference: DatingSpot24 review
- Trustpilot reviews: Trustpilot
- Scamadviser check: Scamadviser
Address
Operator address (publicly identified)
Symbios Solutions LTD
16 - 18 Barnes Wallis Road, Segensworth East, PO15 5TT, United Kingdom
Notes about postal cancellation
No New Zealand postal address for cancellation was found in public sources; use email for initial cancellation and keep records.