Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Naughtydate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Naughtydate: Easy Method
What is Naughtydate
Service summary
Naughtydate is an online dating service that offers paid subscriptions for messaging and profile access. It operates via a website and mobile app listings, and offers short trials and recurring plans.
Main features
Features typically include messaging, profile browsing, and search filters. Paid plans unlock full messaging and other premium features.
How to cancel Naughtydate
Cancel on the web version
- Log in at the Naughtydate website.
- Go to My Settings → Billing history and choose the cancel option.
- Alternatively use the site’s Contact Us form to request cancellation.
Cancel via app stores or support
- If you subscribed through Google Play, cancel in Google Play → Subscriptions.
- If you subscribed via the Apple App Store, cancel in Apple ID → Subscriptions.
- You can also contact Naughtydate support by phone or email to request cancellation (use account details when you contact them).
What happens when you cancel
Access after cancellation
After you cancel a paid subscription, access to premium features usually continues until the end of the paid period. You should retain full access for the time you already paid.
Account and data
Deleting your profile or account is a separate action from cancelling billing. Removing your profile does not necessarily stop recurring payments unless you also cancel the subscription.
Will I get a refund?
Official policy and clarity
Naughtydate’s public terms do not clearly state an explicit withdrawal or automatic refund policy. There is no clear statement granting a statutory 14‑day cooling‑off right in their published terms.
Exceptions and real‑world outcomes
- Refunds are sometimes issued at the company’s discretion.
- BBB records show some refunds were processed within about 1 - 10 business days after requests.
- Refunds are not guaranteed; many users report difficulties or denials.
Naughtydate plans and pricing
Overview of common plans
Listed prices are in USD and sourced from web‑based reviews. Local NZ pricing in the App Store or site may differ.
Price table
| Plan | Price (approx USD) | Period | Features |
|---|---|---|---|
| 3‑day trial | ≈ USD 2.97 | 3 days | Full access trial |
| 1‑month | ≈ USD 39.00 | Monthly | Unlimited messaging, full features |
| 3‑month | ≈ USD 65.70 (≈ USD 21.90/mo) | Quarterly | Unlimited messaging, full features |
| 6‑month | ≈ USD 106.20 (≈ USD 17.70/mo) | Bi‑annual | Unlimited messaging, full features |
| 1‑day | ≈ USD 1.11 | Daily | Full messaging access |
| 1‑week | ≈ USD 2.73 - 5.24 | Weekly | Extended search, messaging access |
Your consumer rights in New Zealand
Cooling‑off and refunds
Under New Zealand law, consumers purchasing remotely may have a 14‑day cooling‑off right for some digital services. This can allow withdrawal from a remote purchase within that period.
How this applies to Naughtydate
- Naughtydate’s terms do not clearly acknowledge a withdrawal policy for refunds.
- If you believe a charge is unauthorised, consider disputing it with your bank or payment provider promptly.
- You may also seek advice or lodge complaints with New Zealand consumer protection authorities.
Customer experiences
Positive reports
Some users report that customer service eventually processed refunds and cancelled subscriptions to resolve billing issues. These cases are documented in BBB responses.
Negative reports
Many complaints include repeat or unauthorised billing, multiple charges, and cancellation failures.
Other issues reported are suspicious profiles, unresponsive support, and being enrolled in related sites without consent.
Documentation checklist
What to collect before contacting support
- Account email/username and account ID (if shown).
- Order or transaction IDs, receipts, and payment method details.
- Dates and times of charges and attempted cancellations.
Supporting evidence
- Screenshots of billing history and any error messages.
- Copies of messages or emails to support and their replies.
- App store receipts (Google Play / Apple App Store) if used to subscribe.
Common mistakes
Assuming deleting the profile cancels billing
Many users delete their account but forget to cancel their subscription. Deleting a profile does not always stop recurring payments.
Not checking where you subscribed
If you signed up via Google Play or the Apple App Store, cancelling on the Naughtydate website will not stop renewals. You must cancel through the platform you used to pay.
Not keeping evidence
Failing to save receipts, transaction IDs, or communication logs makes disputes with payment providers harder. Always keep records of charges and cancellation attempts.
Comparative recap
Quick comparison
This table summarises cancellation routes, typical ease, and refund likelihood based on available reports.
Table
| Action | Ease | Refund likelihood | Notes |
|---|---|---|---|
| Cancel via Naughtydate website (My Settings → Billing history) | Moderate | Low to moderate (discretionary) | Access continues until period end; refunds discretionary |
| Cancel via Google Play / Apple Subscriptions | Easy (via platform settings) | Low to moderate (platform refunds follow store rules) | Must cancel in the store used to subscribe |
| Delete profile/account | Easy | None (deleting does not guarantee refund) | Separate from billing; cancel subscription first |
After cancelling
Follow‑up steps
- Save confirmation of your cancellation and any support correspondence.
- Monitor your card or bank statement for any further charges for at least one billing cycle.
Useful links
- BBB - Naughtydate complaints
- DatingCritic - cancellation & delete profile guide
- Naughtytalk - Terms (publisher page)
- Trustpilot - user reviews
- Google Play - manage subscriptions
- Apple - view or cancel subscriptions
- New Zealand Consumer Protection
Address
Registered mailing address
P.O. Box 146, Trident Chambers, Road Town, Tortola, British Virgin Islands.
Notes about postal contact
Postal contact may be slow and does not guarantee faster billing resolution. Use email or platform dispute channels for time‑sensitive issues.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.