Cancel Peanut: Easy Method

What is Peanut

Overview

Peanut is a social app designed to connect women through friendship, motherhood and shared experiences.

It is operated by Squirrel Labs Ltd and offers both free accounts and a paid subscription tier commonly called Peanut Plus.

Purpose

The app helps users find local connections, groups and conversations based on life stage and interests.

Subscriptions add premium features such as enhanced matching and visibility inside the app.

How to cancel Peanut

App Store (iOS)

• Go to Settings → tap your Apple ID → Subscriptions → select Peanut App subscription → tap Cancel Subscription.
• Do this at least 24 hours before renewal to avoid the next billing cycle.
• For Apple refunds or subscription queries, use Apple Subscriptions support.

Google Play (Android)

• Open Google Play Store → tap Profile → Payments & subscriptions → Subscriptions → select Peanut App → Cancel.
• Cancel at least 24 hours before renewal; uninstalling the app does not cancel billing.
• For Play Store refunds, visit Google Play Help.

Web / Peanut account (in-app)

• Log into your Peanut account via the web or in-app settings → navigate to Settings → Manage Subscription or Billing → cancel subscription.
• If you purchased directly through Peanut, cancellation via the account interface is the correct route.
• Retain confirmation or screenshots of the cancellation screen for your records.

What happens when you cancel

Access and renewal

Cancelling stops future automatic renewals but does not cut access immediately in most cases.

You will typically retain premium access until the end of your paid period after cancellation.

Data and account

Cancelling a subscription does not necessarily delete your Peanut account or personal data.

If you want your account removed, follow the app’s delete-account process; note that deleting the app does not cancel subscriptions.

Will I get a refund?

Peanut's refund policy

Planet Peanut’s terms state: “No Refunds. We do not offer refunds for unused portions of subscriptions.”

If you cancel, access normally continues until the end of the paid period, but no pro‑rata refunds are provided.

Platform refunds and exceptions

• Purchases made through Apple or Google must use those platforms’ refund processes; Peanut cannot directly refund those purchases.
• New Zealand law: digital content supplied immediately usually falls outside a 14‑day cooling‑off right; refunds depend on provider policy unless the content is faulty or misrepresented.
• If you believe the service is faulty or misleading, gather evidence and contact Peanut support or the platform where you purchased.

Peanut plans and pricing

Available plans

Exact New Zealand dollar pricing for Peanut Plus is displayed in the App Store or Play Store at purchase time.

Prices vary by country and may change; check your device’s store for up‑to‑date NZD amounts.

How to check price

• Open the Peanut app and view in-app purchases, or check the App Store/Play Store purchase screen for the exact NZD price.
• If unsure, take a screenshot of the price shown before confirming a purchase.

Your consumer rights in New Zealand

Cooling-off and refunds

Under New Zealand consumer law, digital content delivered instantly usually does not attract an automatic 14‑day cooling‑off right.

Refunds for digital subscriptions are generally at the provider’s discretion unless the product is faulty or misrepresented.

Faulty or misrepresented content

• If the service is faulty or not as described, you may be entitled to remedies under NZ consumer guarantees.
• For purchases via Apple or Google, you must request refunds or dispute charges through those platforms first.
• For general guidance, see New Zealand consumer protection.

Customer experiences

Positive experiences

Some users report meeting local people and forming friendships through Peanut.

Community testimonials note successful regular meetups and helpful local groups in some areas.

Common complaints

Many users report poor matching, low response rates and perceived low engagement on the app.

Multiple reports warn that deleting the app or account does not cancel subscriptions and can lead to unexpected billing.

Documentation checklist

What to gather before contacting support

• Account email or username used for Peanut.
• Purchase receipt or order confirmation (Apple/Google order ID if applicable).
• Date of purchase, subscription renewal dates and screenshots of subscription status.
• Payment method details (last four digits) and any transaction IDs from bank statements.

Where to use each document

• Use Apple/Google receipts when contacting those platforms for refunds.
• Use in-app screenshots and receipts when contacting Peanut support directly.

Common mistakes

Deleting the app instead of cancelling

Example: Uninstalling Peanut from your phone does not stop App Store or Google Play billing.

Always cancel via the platform subscription settings or the app’s Manage Subscription page.

Assuming automatic refunds

Example: Expecting a pro‑rata refund after cancelling mid‑period - Peanut’s published policy is not to refund unused time.

Check platform refund policies and gather evidence if you believe an exception applies.

Comparative recap

At a glance

The table below summarises cancellation routes, refund paths and key notes for each purchase method.

Key differences

Apple/Google purchases require platform action for refunds; web/in-app purchases are handled by Peanut directly.

Always check where you originally subscribed before contacting support.

After cancelling

What to expect

After cancellation you generally retain access until the end of the paid billing period.

Monitor your email for a cancellation confirmation and keep a copy for your records.

Useful links

• Apple: manage subscriptions
• Google Play: cancel subscriptions & request refunds
• Peanut (official site/support)
• New Zealand consumer protection

Address

Mailing address

Squirrel Labs Ltd, Office One, 1 Coldbath Square, Farringdon, London, EC1R 5HL, United Kingdom.

Notes on postal cancellation

Peanut is operated from the UK; there is no New Zealand postal cancellation address provided.

If you prefer to send postal correspondence, use the UK address above and include full account details and a clear cancellation request.