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Cancel SEEKING
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Seeking service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Seeking: Easy Method
What is Seeking
Overview
Seeking is an online dating and arrangement platform connecting consenting adults for relationships and companionship. It offers free accounts plus paid memberships with additional features.
How it operates
The service is provided via web and mobile apps and uses subscriptions for premium features. Public documentation and third‑party summaries describe account controls and subscription options.
How to cancel Seeking
Cancel via App Store (iOS)
- Go to Settings on your iPhone
- Tap your Apple ID
- Tap Subscriptions
- Select Seeking
- Cancel Subscription
Cancel via Google Play (Android)
- Open Google Play Store
- Go to Subscriptions
- Tap Seeking
- Cancel Subscription
Cancel or delete via the Web
- Log into your Seeking account on the website
- Go to Settings
- Scroll to find "Deactivate Account" (temporary) or "Delete Account" (permanent)
- Follow prompts, such as confirming a reason and entering your password
Important notes about methods
- Permanent account deletion cannot be completed through the mobile app; use the web interface.
- If you subscribed through Apple or Google, you may need to cancel via that store rather than Seeking directly.
What happens when you cancel
Access and active period
When you cancel a subscription it usually remains active until the end of the pre‑paid billing period. You will typically retain paid features until that date.
Automatic renewal
Cancelling stops automatic renewal. You should confirm the store or web settings show the subscription as cancelled to avoid future charges.
Data, deactivation vs deletion
Deactivating an account is commonly temporary and may preserve data. Deleting an account is permanent and typically removes profile data after confirmation.
Will I get a refund?
General refund policy (publicly available)
There is no explicit 14‑day statutory refund or “cooling‑off” period stated in Seeking’s public documentation as reflected in third‑party summaries.
Practical expectations and exceptions
- Refunds appear rare and many users report difficulty obtaining refunds.
- If you purchased via Apple or Google, those stores handle in‑app purchase refunds and have their own processes.
- If you believe you were mischarged or misrepresented, keep records and contact Seeking support and the store you paid through promptly.
Seeking plans and pricing
Pricing summary
Publicly listed pricing is shown in USD. No NZD‑specific prices were found in the available summaries.
Plans table
| Plan | Price | Period | Features (summary) |
|---|---|---|---|
| Premium Membership - 30-day (USD) | USD 109.99 | Monthly | Unlimited messaging, dashboard, hidden profile/photo options |
| Premium Membership - 90-day (USD) | USD 96.66/month (USD 289.99 total) | 90-day | Same as above |
| Diamond Membership - 30-day (USD) | USD 274.99 | Monthly | Premium perks plus profile boosts and priority listing |
Your consumer rights in New Zealand
Relevant consumer protections
New Zealand consumers are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act, which cover misrepresentation and services that are not delivered as promised.
How these laws may apply
- If a service is materially misrepresented, you may have grounds to seek redress under local consumer laws.
- Statutory “cooling‑off” rights are not explicitly stated in Seeking’s public documentation; confirm your options with a consumer agency if needed.
Where to get official NZ advice
Customer experiences
Positive reports
Some long‑time users report successful arrangements and having met partners through the platform. These users cite the service as having worked for their needs.
Negative reports
Many reviewers report account bans shortly after payment, non‑receipt of refunds, and difficulty contacting support. Complaints also include fake profiles and poor moderation.
Common themes
- Praise for successful matches from a subset of users.
- Frequent complaints about customer service, pricing, and account actions.
- Reports of scams or bots on the platform are commonly mentioned in negative reviews.
Documentation checklist
What to gather before you contact support
- Order receipts or transaction IDs from Seeking or your app store.
- Screenshots of billing, account status, or ban messages.
- Dates of subscription start and any communications with customer service.
Where to send documentation
- If charged through Apple: request refunds via Apple Support.
- If charged through Google Play: request refunds via Google Play Help.
- For web purchases or disputes: contact Seeking support and retain copies of all correspondence.
Common mistakes
Not checking where you subscribed
Many users try to unsubscribe in the app when the subscription was made through Apple or Google. This can leave the renewal active.
Assuming deletion and cancellation are the same
Deactivating an account may preserve data and leave billing unchanged. Permanent deletion usually requires web access and explicit confirmation.
Delaying action or failing to document
Waiting to raise a dispute or not keeping receipts reduces options for refunds or consumer complaints. Act quickly and keep evidence.
Comparative recap
Cancellation vs refund likelihood
| Method | How to cancel | Refund likelihood |
|---|---|---|
| App Store (iOS) | Cancel via iPhone Settings → Apple ID → Subscriptions → Seeking | Low to moderate (request via Apple Support) |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions → Seeking | Low to moderate (request via Google Play Help) |
| Web (Seeking) | Log in → Settings → Deactivate or Delete Account (delete is permanent) | Low (Seeking public docs do not advertise refunds) |
Key takeaways
- Cancel in the store you used to subscribe to stop renewals.
- Refunds are not guaranteed and appear uncommon based on available reports.
- Keep documentation and contact consumer protection if you suspect misrepresentation.
After cancelling
Immediate steps
- Confirm your subscription shows as cancelled in the App Store, Google Play, or Seeking settings.
- Save receipts, screenshots, and any support correspondence for 60 - 90 days.
Further actions and links
- If you need help with refunds or disputes, contact the store you paid through (Apple or Google).
- For NZ consumer help and advice, see Consumer Protection (MBIE) and Consumer NZ.
- For reporting potential scams or misleading conduct, consult the Commerce Commission.
Address
Seeking corporate contact (listed)
Room 2103, Futura Plaza, 111 How Ming Street, Kwun Tong, Hong Kong.
Notes about local contact
There is no New Zealand postal address publicly listed for cancellations in available summaries.
If you require local assistance, use NZ consumer agencies or legal advice services for next steps.