Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Seekingarrangement service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Seekingarrangement: Easy Method
What is Seekingarrangement
Service overview
Seekingarrangement is an online dating and arrangement platform that offers free accounts and paid Premium memberships for extra features.
It is operated by Reflex Media, Inc., with global users and a US-based corporate address.
Main features
Premium features typically include messaging, advanced search filters, and anonymity tools to control profile visibility.
Exact features can change; check the official Help Center for the current list and availability in New Zealand.
How to cancel Seekingarrangement
Cancel via web
- Log into your Seeking account on the website.
- Go to Settings → Membership and Billing.
- Click "Cancel Membership" to stop or pause an auto‑renewing subscription (pause options: 30, 60, or 90 days).
- For more details see the official help page: Seeking Help Center.
Cancel via mobile and stores
- Mobile app: Open the app → Settings (or "More" bottom right) → Payments → select "Cancel auto‑renewal subscription".
- App Store: Seeking's Help Center does not describe in‑app Apple cancellation; manage subscriptions via your Apple ID settings.
- Google Play: Manage and cancel subscriptions through Google Play's subscription settings rather than inside the Seeking app.
What happens when you cancel
Access and membership term
Cancelling stops future auto‑renewals but usually allows you to use Premium features until the paid period ends.
If you pause rather than cancel, the membership will resume after the pause period unless you cancel again.
Account data and visibility
Deleting or deactivating your account does not automatically produce a refund and typically forfeits any remaining Premium time.
Account deletion will remove your profile, but Seeking's Help Center describes standard data-handling practices - check their policies for specifics.
Will I get a refund?
Seekingarrangement policy
The Seeking Help Center states they do not refund Premium memberships and deleting or deactivating an account does not trigger a refund.
Any unused time is normally forfeited according to their published support articles: Seeking Help Center.
Exceptions and New Zealand context
- New Zealand consumers have rights under the Consumer Guarantees Act (CGA) if the service fails to meet acceptable standards.
- If Seeking fails to provide the service with reasonable care and skill, or the service is not fit for purpose, you may have remedies including refund under the CGA.
- There is no automatic "change of mind" right to a refund simply because you no longer want the service; check local guidance: Consumer Protection NZ.
Seekingarrangement plans and pricing
Typical plan
Seeking offers a Premium monthly plan with messaging and enhanced features; exact NZD pricing varies by exchange rate and storefront.
Check the Seeking site or your app store for the current New Zealand price.
Price note
There is no guaranteed NZD list price in Seeking's Help Center; approximate conversions are indicative only.
Always confirm the final charge before purchase in your account or app store settings.
| Plan | Period | Approx. price (NZD) | Features |
|---|---|---|---|
| Premium (1 month) | Monthly | Approximately NZ$140 - 145 (approx. conversion from US$89.95) | Messaging, advanced filters, anonymity features |
Your consumer rights in New Zealand
Key protections under the CGA
The Consumer Guarantees Act requires services to be supplied with reasonable care and skill, fit for purpose, and at a reasonable price.
These rights cannot be contracted out; a "no refund" policy does not override statutory remedies if the service is faulty.
How the law applies to subscriptions
- There is no automatic right to cancel for change of mind once the service has been supplied.
- If the service is not provided as promised, you may be entitled to a remedy such as a repair, replacement, or refund under NZ law.
- For guidance on making a complaint see: Consumer Protection NZ.
Customer experiences
Positive feedback
Some users report successful matches and positive outcomes, with testimonials describing meaningful relationships formed via the platform.
One review from Australia highlights multiple successful arrangements leading to a lasting relationship.
Negative feedback
Many reviewers complain about unexpected bans shortly after payment and refusal of refunds, claiming poor customer support.
Common complaints also include alleged fake profiles, perceived scam behaviour, aggressive pricing, and unhelpful or discriminatory customer service.
Documentation checklist
What to prepare before contacting support
- Account email and username used on Seeking.
- Purchase receipts or screenshots showing the transaction and subscription dates.
- Screenshots of membership & billing page showing auto‑renewal status.
- Any ban or suspension emails, support ticket IDs, and correspondence with Seeking.
- Payment method statements (bank or card entries) showing charges.
What to gather if you may need to escalate
- Clear timeline of events (signup, payment, ban, contact attempts).
- Evidence of service failure or misrepresentation, if applicable.
- Copies of communications with Seeking and any replies received.
Common mistakes
Assuming deletion cancels billing
Some users delete their account before cancelling the subscription and then continue to be charged by app stores or payment providers.
Always cancel subscriptions through the correct settings (website, app, or App Store/Google Play) before deleting an account.
Expecting automatic refunds
Many customers expect refunds after banning or dissatisfaction, but Seeking's policy states they do not refund Premium memberships.
If you believe the service failed to meet CGA standards, collect evidence and follow NZ complaint processes rather than relying on the service's stated policy alone.
Comparative recap
Quick comparison of cancellation routes
This table compares ease of cancellation, refund likelihood and where to manage the subscription.
Summary table
| Method | Ease of cancellation | Refund likelihood | Where to manage |
|---|---|---|---|
| Web (Account settings) | High - direct "Cancel Membership" option | Low - Seeking states no refunds; exceptions only under consumer law | Seeking website: Settings → Membership and Billing |
| Mobile app | High - Payments → Cancel auto‑renewal | Low - same company policy applies | In‑app Settings or More → Payments |
| App Store / Google Play | Medium - manage via store subscription settings | Low - refunds handled by Apple/Google or via Seeking support | Apple ID subscriptions / Google Play subscriptions |
After cancelling
Immediate steps
Confirm cancellation by checking your Membership and Billing page or app subscription status.
Keep screenshots or confirmation emails for your records in case of future billing disputes.
Where to get help and escalate
- Seeking Help Center: https://www.seeking.com/help
- Consumer rights and complaints (NZ): Consumer Protection NZ
- Advice on returns and refunds: Consumer.org.nz - Returns and refunds
Address
Company address
Reflex Media, Inc.
3250 Pepper Lane, Las Vegas, Nevada, 89120, USA
Notes about contacting
Seekingarrangement operates from a US headquarters; billing queries for App Store or Google Play purchases may need to go through those stores.
Use the documentation checklist and official Help Center links when contacting support or lodging a complaint.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.