Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Social Catfish service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Social Catfish: Easy Method
What is Social Catfish
Service overview
Social Catfish is an online people-search and reverse-image search service that helps users find profiles, contact details, and background information.
Main uses
Common uses include verifying online profiles, checking for potential scams, and requesting specialist search reports for deeper investigations.
How to cancel Social Catfish
Cancel via iPhone / iPad (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → select Social Catfish → Cancel Subscription.
- Cancel at least 24 hours before the next billing cycle; cancellation takes effect after the current period ends.
Cancel via Google Play or website
- Google Play: Open Google Play app → profile icon → Payments & subscriptions → Subscriptions → select Social Catfish → Cancel subscription.
- Website (direct): Log into your Social Catfish account on the site and look for subscription or billing settings; if unavailable, contact support to request cancellation and confirmation.
What happens when you cancel
Access after cancellation
After you cancel, your paid access typically continues until the end of your current billing period.
You can usually use features until the subscription expiry date but will not be charged again after that period.
Renewal and data handling
Auto-renewal stops at the end of the current period once cancellation is effective.
Account data and any reports you accessed may remain available in your account per the provider's retention policies; request data removal through support or opt-out tools if needed.
Will I get a refund?
General refund policy
Refunds are not guaranteed. Customers may request refunds within the first month of an active subscription, but approval depends on account activity and provider discretion.
Promotional claims of a 100% satisfaction guarantee in some third-party guides may be promotional and do not necessarily reflect the actual outcome.
Common exceptions and reported issues
- Refund requests can be denied if search reports or premium content have already been accessed.
- User reports and a BBB case show delayed or refused refunds even after immediate cancellation in some instances.
- If you paid through Apple or Google, refunds are often handled through those platforms and subject to their rules.
Social Catfish plans and pricing
Available plans
Pricing shown in US dollars; no NZD-specific pricing publicly listed. NZ customers will likely be charged in USD and see the local conversion on their card statement.
Pricing table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Unlimited Social Searches | ≈ US$5.73 - 6.48 (3-day trial), ≈ US$27 - 29 / month | Intro / Monthly | Unlimited social searches |
| Unlimited Image Searches | ≈ US$5.99 - 6.87 (3-day trial), ≈ US$26.99 - 28.97 / month | Intro / Monthly | Unlimited image searches |
| Search Specialist Report | US$397 | One-time | In-depth report by specialist |
Your consumer rights in New Zealand
Cooling-off and change-of-mind rules
New Zealand does not automatically grant a 14-day cooling-off right for digital subscriptions unless the provider offers one.
Change-of-mind refunds are not guaranteed by law unless the provider's terms state otherwise.
Faulty or misleading services
- If a service is faulty, misrepresented, or fails to deliver as advertised, the Consumer Guarantees Act may entitle you to remedies such as repair, refund, or compensation.
- It is unlawful in NZ for a business to claim 'no refunds' if the product or service is faulty or misrepresented.
Customer experiences
Positive feedback
Some customers praise supportive and patient customer-service representatives and appreciate helpful individual interactions.
Positive reports are less numerous but note helpful staff when support responds promptly.
Negative feedback
- Many users report reverse image searches returning irrelevant or incorrect images (stock or unrelated results).
- Frequent complaints include unexpected large charges after small trial amounts, billing after cancellation, account access problems, and unresponsive support.
- Some users describe difficulty removing personal data and inconsistent refund outcomes.
Documentation checklist
What to gather before cancelling
- Subscription details: account email, username, and plan name.
- Payment receipts or card statements showing charges and trial billing.
- Date and method of subscription (App Store, Google Play, or direct website).
What to include when contacting support
- Clear cancellation request with account identifiers and the date you want cancellation to take effect.
- Request for written confirmation of cancellation and any refund decision.
- Copies/screenshots of billing or trial charge evidence if disputing charges.
Common mistakes
Assuming a trial ends automatically
Many users assume a small trial charge means the service will not renew. In practice, trials commonly auto-renew to a full subscription unless cancelled.
Not checking where you subscribed
Subscribers sometimes try to cancel via the website when they subscribed through Apple or Google; platform subscriptions must be cancelled through those app stores.
Failing to request written confirmation can make it harder to dispute later if billing continues after cancellation.
Comparative recap
Quick comparison table
| Feature | Social Catfish | Notes for NZ users |
|---|---|---|
| Cancellation methods | App Store, Google Play, Website (support may be needed) | Cancel via the platform you used to subscribe; keep confirmation. |
| Refund policy | Refunds possible within first month but not guaranteed; refunds denied if reports accessed | NZ consumer law may require remedies if service is faulty or misrepresented. |
| Price range | Monthly plans ≈ US$27 - 29; trials ≈ US$5 - 7; specialist US$397 one-time | No NZD pricing shown; card conversion applies. |
| Reputation | Mixed - some helpful support, multiple complaints about accuracy and billing | Document issues promptly and use NZ consumer protections if needed. |
After cancelling
Follow-up steps
- Save cancellation confirmation and check your bank or card statement for future charges.
- If charged after cancellation, contact the payment provider (Apple, Google, or your bank) to dispute the charge if support does not resolve it.
Helpful links
- Social Catfish official site - account settings and support contact.
- Cancel subscriptions on iPhone or iPad (Apple Support).
- Cancel subscriptions on Google Play.
- New Zealand Commerce Commission - consumer rights and complaints.
Address
Business postal address
SocialCatfish LLC, 39252 Winchester Rd., Ste 107 #228, Murrieta, CA 92563, United States.
If you need to escalate
If you cannot resolve billing or refund issues via support, consider contacting your card issuer to dispute charges and consult NZ consumer protection resources for advice on remedies.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.