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Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NZ$4.12 with a mandatory first month at NZ$109.94, then subsequently NZ$109.94/month with no commitment.

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How to Cancel Tinder Gold | Postclic
Tinder
8750 North Central Expressway, Suite 1400
75231 Dallas United States
support@gotinder.com
Subject: Cancellation of Tinder contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tinder service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tinder
8750 North Central Expressway, Suite 1400
75231 Dallas , United States
support@gotinder.com
REF/2025GRHS4

Cancel Tinder: Easy Method

What is Tinder

Overview

Tinder is a location-based dating app and website for meeting people, matching, and messaging. It offers free basic functionality and paid subscription tiers that add features such as unlimited likes, rewinds, and profile boosts.

Main features

Features vary by plan and platform, but commonly include swiping, matches, messaging, Passport (change location), and premium controls like hiding ads or seeing who liked you.

How to cancel Tinder

Cancel on iOS (App Store)

  • Open the iOS Settings app and tap your Apple ID at the top.
  • Choose Subscriptions → Tinder → Cancel Subscription.
  • Note: Deleting the Tinder app does not cancel the subscription. After cancellation you keep access until the end of the paid period.
  • Reference: Tinder support guidance.

Cancel on Android (Google Play)

  • Open the Google Play app and tap your profile icon.
  • Go to Payments & subscriptions → Subscriptions → Tinder → Cancel.
  • If you paid by card or PayPal via the Tinder app, you may also cancel inside the app under Manage Payment Account.
  • Reference: Tinder cancellation article.

Cancel on the web (Tinder.com)

  • Sign in at tinder.com, click your profile icon, choose Manage Payment Account, then Cancel Subscription.
  • For web purchases made with card or PayPal, Tinder can manage the subscription directly via the site.
  • Reference: How to cancel on web.

What happens when you cancel

Access after cancellation

When you cancel, you typically retain paid features until the end of your current billing period. Auto-renewal stops and no further charges will be made after that date.

Renewal and account status

Subscriptions auto-renew until actively cancelled. Cancelling does not delete your Tinder account or matches - it only stops the paid subscription unless you also delete the account.

Data and privacy

Account data (profile, messages, matches) generally remains unless you delete your account. To remove data, use the app or web settings to delete your account and follow account-removal steps.

Will I get a refund?

General refund policy

Tinder states purchases and subscriptions are generally non-refundable. Refunds or credits for partially used periods are not normally offered except where required by law.

Jurisdictional exceptions

  • EU/EEA, UK, Switzerland: Subscribers have a 14-day cooling-off right and may be entitled to a full refund within 14 days of subscription start.
  • Other jurisdictions may have specific consumer protections; New Zealand is not listed as having the 14-day right under Tinder's terms.

How to request a refund

  • If purchased on tinder.com (card/PayPal), contact Tinder with the original order number - Tinder may assist if requested within 14 days.
  • If purchased via Apple or Google Play, request refunds directly through Apple or Google, as those platforms handle refunds for in-app purchases.
  • Reference: Refund Requests and Tinder Terms.

Tinder plans and pricing

Pricing overview

Below are representative New Zealand pricing examples sourced from regional listings and voucher resellers. Actual in-app prices can vary by platform, promotions, and user profile.

Plans and features

Plan Price Period Features
Tinder Plus - 1 month NZ$9.99 per month Monthly Unlimited likes, unlimited rewinds, Passport, hide ads, incognito
Tinder Plus - 6 months NZ$5.83 per month (billed upfront) Monthly equivalent Same as Tinder Plus
Tinder Plus - 12 months NZ$4.58 per month (billed upfront) Monthly equivalent Same as Tinder Plus
Tinder Plus - 1 week (voucher via Codashop) NZ$19.00 per week Weekly Standard Plus features
Tinder Plus - 1 month (voucher via Codashop) NZ$31.00 per month Monthly Standard Plus features
Tinder Gold - 1 month (voucher via Codashop) NZ$46.00 per month Monthly Plus features + See Who Likes You and Gold extras
Tinder Gold - 6 months (voucher via Codashop) NZ$131.00 total (~NZ$21.83 per month) Monthly equivalent Gold features

Your consumer rights in New Zealand

Basic consumer protections

New Zealand consumers have rights under the Consumer Guarantees Act and the Fair Trading Act for services that are faulty, misrepresented, or not fit for purpose.

How this applies to Tinder

  • Tinder's terms state purchases are generally non-refundable except where required by law, and Tinder is a foreign digital provider which can complicate enforcement of NZ guarantees.
  • In-app purchases via Apple/Google are also subject to those platform policies, adding complexity to direct claims against Tinder.

Actions you can take in NZ

  • Dispute wrongful billing with your bank or card issuer under NZ payment dispute processes.
  • Seek redress if the service is demonstrably not of acceptable quality, but expect cross-jurisdictional limits with a US-based provider.

Customer experiences

Positive feedback

Some users praise Tinder for a clean, easy-to-use interface and a large active user base, which can simplify meeting people online.

Common complaints

  • Reports of fake/bot profiles, scams, and perceived inauthentic engagement.
  • Complaints about being locked out or banned without clear explanation and difficulty getting support or appealing decisions.
  • Frustration with monetisation: paying users sometimes see little benefit, disappearing likes or matches, and ongoing charges after perceived cancellation.

Documentation checklist

Essentials to collect

  • Proof of purchase or receipt (Apple/Google/App-store receipt or tinder.com order number).
  • Date of first charge and last charge related to the subscription.
  • Payment method details (Apple ID, Google account, card, PayPal, or voucher source like Codashop).

Helpful supporting items

  • Screenshots of subscription settings and cancellation attempts.
  • Correspondence with Tinder support or app-store support tickets.
  • Bank or card statements showing disputed charges, if needed for a dispute.

Common mistakes

Assuming deleting the app cancels the subscription

Many users delete the Tinder app thinking the subscription is cancelled. This does not stop auto-renewal; you must cancel through Apple, Google Play, or tinder.com depending on how you purchased.

Not checking which provider billed you

Users sometimes ask Tinder for refunds when Apple or Google handled the payment. Always confirm whether the charge came from Apple, Google, tinder.com, or a reseller like Codashop before requesting a refund.

Missing documentation when disputing charges

Disputes are slower or unsuccessful without receipts, order numbers, or screenshots. Keep records before contacting support or your bank.

Comparative recap

Quick comparison

Platform How to cancel Refund likely? Key notes
Apple App Store (iOS) iOS Settings → Apple ID → Subscriptions → Tinder → Cancel Request via Apple; Tinder does not control App Store refunds Deleting app does not cancel; keep access until period end
Google Play (Android) Google Play app → Profile → Payments & subscriptions → Subscriptions → Tinder → Cancel Request via Google Play; Tinder cannot grant Google refunds If purchased in-app by card/PayPal, you can also cancel via Manage Payment Account in-app
Tinder.com (web, card or PayPal) Sign in at tinder.com → Profile → Manage Payment Account → Cancel Tinder may assist with refunds if contacted within 14 days and you have order number Direct web purchases are handled by Tinder; keep receipts for refund requests
Voucher resellers (e.g., Codashop) Cancel with the original vendor or follow voucher redemption terms Refund depends on reseller policy; Tinder may not be able to refund reseller purchases Keep reseller receipt and order code for any dispute

After cancelling

Immediate steps

  • Confirm cancellation by checking your subscription status in Apple/Google account or tinder.com Manage Payment Account.
  • Save confirmation screenshots and final receipts showing the cancellation or last payment date.

If you are still charged

  • Contact the platform that billed you (Apple Support or Google Play Help) with your receipt.
  • Dispute wrong charges with your bank or card issuer if necessary under NZ banking dispute procedures.
  • Contact Tinder support for web purchases: Tinder Help.

Address

Official corporate address

Match Group, LLC, 8750 North Central Expressway, Suite 1400, Dallas, TX 75231, USA.

Notes about New Zealand postal cancellations

Tinder does not maintain a specific New Zealand postal cancellation address for subscriptions; cancellations are handled via app stores or tinder.com.

For written correspondence use the US headquarters address above, but expect digital cancellation through the platform used to purchase to be the fastest method.

FAQ

To cancel your Tinder Gold subscription on iOS, open the Settings app, tap your Apple ID, select Subscriptions, choose Tinder, and then tap Cancel Subscription. Remember to keep proof of cancellation.

Yes, after canceling your Tinder subscription, you will retain access to your paid features until the end of your current billing period. Ensure you keep proof of your cancellation.

Generally, Tinder subscriptions are non-refundable. However, if you purchased through Tinder.com, you may request a refund within 14 days by contacting Tinder with your order number. Keep proof of your request.

To cancel your Tinder subscription purchased via Google Play, open the Google Play app, tap your profile icon, go to Payments & subscriptions, select Tinder, and then tap Cancel. Keep proof of cancellation.

If you cancel your Tinder subscription without deleting your account, your matches and profile will remain intact, but you will lose access to premium features after the billing period ends. Keep proof of your cancellation.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.