Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Cram service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Cram: Easy Method
What is Cram
Overview
Cram (Cram.com) is an online flashcard and study tool that lets users create, share and study digital flashcards via web and mobile apps.
The service offers free access with optional paid subscriptions for enhanced features and ad-free use.
Where it is used
Cram is available on the web and as mobile apps for iOS and Android, and subscriptions may be managed through those app stores.
Payments can also be routed through PayPal or directly via the Cram.com website depending on how you subscribed.
How to cancel Cram
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID at the top, then select Subscriptions.
- Find "Cram.com Flashcards" and tap it, then tap "Cancel Subscription" to stop recurring billing.
Cancel on Android (Google Play)
- Open the Google Play app on your Android device.
- Tap your profile icon, then go to Payments & subscriptions > Subscriptions.
- Select "Cram.com Flashcards" and tap "Cancel subscription".
Cancel via PayPal
- Log in to your PayPal account and go to Settings (gear icon).
- Select Payments then Manage automatic payments.
- Find the Cram.com or Cram, LLC agreement and cancel the automatic payment.
Cancel on Cram.com website
- Log in at Cram.com.
- Go to your account or billing/subscription settings and choose the Cancel or Manage subscription option.
- Follow on-screen prompts to confirm cancellation.
Important notes
- Uninstalling the app does NOT cancel your subscription. You must cancel through the platform where you subscribed.
- If you cannot find a subscription, check the payment method used (Apple, Google, PayPal, or card statement) for vendor details.
What happens when you cancel
Access and renewals
When you cancel a paid subscription it stops future recurring billing at the next renewal date.
You will usually retain access until the end of the current paid period unless the store or Cram states otherwise.
Data and account status
Your account and saved flashcards typically remain on Cram unless you delete them manually.
If the mobile app is removed from a store or there are service issues, access could be affected; keep local backups of important materials.
Will I get a refund?
Official policy
Cram.com does not publish a clear refund policy on its help or terms pages and does not advertise a standard 14‑day refund guarantee.
There is no formal, documented refund entitlement stated on Cram's help or terms pages.
Exceptions and how to request
- If you believe a charge was unauthorized, contact the payment platform (Apple, Google, PayPal) to request a refund or dispute the charge.
- Anecdotal reports show some users requested refunds after cancellation, but outcomes are case-by-case and not guaranteed.
Cram plans and pricing
Overview
Public pricing details are not consistently published across Cram pages and stores, and offerings may vary by platform and region.
Where specific plan names or prices are absent, the table below lists "Varies".
Current plan summary
| Plan name | Price | Billing cycle |
|---|---|---|
| Free | Free | N/A |
| Premium / Pro | Varies | Varies |
| In-app subscriptions (iOS / Android) | Varies | Varies |
Your consumer rights in New Zealand
Legal protections
In New Zealand, the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA) protect consumers regarding services being fit for purpose and accurately described.
Unfair contract terms and misleading omissions can be challenged under these laws.
Applying rights to Cram
- If Cram fails to provide access or misrepresents features, you may have remedies under the CGA and FTA.
- If you are billed without clear cancellation information, you can seek refunds through the payment platform or dispute via your bank.
Customer experiences
Reported positives
Some users find Cram useful for quickly creating and studying flashcards across devices.
Web-based access and sharing features are commonly cited as helpful by satisfied users.
Reported negatives
Trustpilot and other reports include complaints about ongoing charges, difficulty cancelling, poor customer support, lost flashcards, or app availability issues.
Some users describe long unresolved billing problems; outcomes vary and are frequently handled through app stores or banks.
Documentation checklist
What to gather before contacting support
- Account email and username used on Cram.com.
- Receipt, transaction ID, or screenshot of the charge from your bank or app store.
- Subscription name as shown on your billing statement (e.g., "Cram.com Flashcards").
Additional useful items
- Dates when charges occurred and cancellation attempts (screenshots help).
- Any correspondence with Cram support or app store support.
- Payment method details (Apple ID, Google account, PayPal email, or card issuer).
Common mistakes
Assuming uninstall equals cancel
Many users mistakenly think removing the app cancels billing. It does not; cancellation must be done via the store or billing platform.
Always verify the subscription status in Apple Subscriptions, Google Play Subscriptions, PayPal automatic payments, or the Cram account page.
Not saving proof
Users sometimes fail to keep receipts or screenshots and then have difficulty disputing charges.
Keep transaction records and any emails or messages about cancellations to support refund or dispute requests.
Comparative recap
Quick comparison by cancellation channel
| Channel | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Apple ID > Subscriptions > Cram.com Flashcards > Cancel | Handled by Apple; case-by-case | Use Apple Support or request refund via Apple if needed. |
| Google Play (Android) | Google Play app > Subscriptions > Cram.com Flashcards > Cancel | Handled by Google; case-by-case | Google Play Help can process refund requests. |
| PayPal | PayPal Settings > Payments > Manage automatic payments > Cancel | Possible via PayPal dispute | Cancel recurring payment and open a dispute if unauthorized. |
| Cram.com website | Log in > Account/Billing > Cancel | Varies; no formal policy published | Contact Cram support and keep records of the cancellation. |
After cancelling
Follow-up actions
- Confirm cancellation via email or check the subscription status in the platform you used to subscribe.
- Keep copies of confirmation and receipts until you are sure no further charges occur.
Helpful links
- Cram help pages
- Step-by-step cancellation examples (AppContacter)
- General App Store / Google Play subscription guidance
- PayPal: Manage automatic payments
- New Zealand consumer information (official)
Address
Corporate mailing address
Student Brands, LLC
1680 Vine Street Suite 1200, Hollywood, CA 90028, United States
Notes about contacting
There is no separate postal address dedicated solely to cancellations; use the corporate or legal contact channels if required.
For billing disputes, also contact the payment platform (Apple, Google, PayPal) and keep records of all communications.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.