Kündigungsdienst Nr. 1 in Austria
Vertragsnummer:
An:
Kündigungsabteilung – Mathway
4647 Saucon Creek Rd, Suite 201
18034 Center Valley
Betreff: Vertragskündigung – Benachrichtigung per zertifizierter E-Mail
Sehr geehrte Damen und Herren,
hiermit kündige ich den Vertrag Nummer bezüglich des Dienstes Mathway. Diese Benachrichtigung stellt eine feste, klare und eindeutige Absicht dar, den Vertrag zum frühestmöglichen Zeitpunkt oder gemäß der anwendbaren vertraglichen Kündigungsfrist zu beenden.
Ich bitte Sie, alle erforderlichen Maßnahmen zu ergreifen, um:
– alle Abrechnungen ab dem wirksamen Kündigungsdatum einzustellen;
– den ordnungsgemäßen Eingang dieser Anfrage schriftlich zu bestätigen;
– und gegebenenfalls die Schlussabrechnung oder Saldenbestätigung zu übermitteln.
Diese Kündigung wird Ihnen per zertifizierter E-Mail zugesandt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind festgestellt, wodurch es einen gleichwertigen Nachweis darstellt, der den Anforderungen an elektronische Beweise entspricht. Sie verfügen daher über alle notwendigen Elemente, um diese Kündigung ordnungsgemäß zu bearbeiten, in Übereinstimmung mit den geltenden Grundsätzen der schriftlichen Benachrichtigung und der Vertragsfreiheit.
Gemäß BGB § 355 (Widerrufsrecht) und den Datenschutzbestimmungen bitte ich Sie außerdem:
– alle meine personenbezogenen Daten zu löschen, die nicht für Ihre gesetzlichen oder buchhalterischen Verpflichtungen erforderlich sind;
– alle zugehörigen persönlichen Konten zu schließen;
– und mir die wirksame Löschung der Daten gemäß den geltenden Rechten zum Schutz der Privatsphäre zu bestätigen.
Ich behalte eine vollständige Kopie dieser Benachrichtigung sowie den Versandnachweis.
Mit freundlichen Grüßen,
21/01/2026
Cancel Mathway: Easy Method
What is Mathway
Overview
Mathway is an online math problem solver and homework aid that provides answers and optional step-by-step solutions for a wide range of math topics.
It is available as a web service and as mobile apps on the Apple App Store and Google Play.
Primary uses
Users typically use Mathway to check homework, learn solution steps, or get quick answers for algebra, calculus, statistics and other subjects.
Access and features depend on whether you use the free mode or subscribe to the Step-by-Step Access tier.
How to cancel Mathway
Cancel via Apple App Store
- Manage your subscriptions via your Apple ID account settings; deleting the app does not cancel it.
- If you subscribed through the Apple App Store, turn off automatic renewal using the procedures in your Apple ID subscription settings.
Cancel via Google Play
- Open the Google Play app on your Android device.
- Go to Menu → Subscriptions → Mathway → Cancel subscription.
Cancel on the Web (Mathway website)
- Sign in to your Mathway account and go to the Account or Billing section.
- Or use the direct cancellation page: https://mathwaysolver.com/cancel/.
- Cancel anytime; cancellations prevent future charges but generally do not refund the current active period.
What happens when you cancel
Access and features after cancelling
When you cancel, you typically retain access to premium features until the end of your paid billing period.
After the billing period ends, your account will revert to the free level with limited features.
Billing and renewal
Cancelling stops future automatic renewals for the chosen channel (App Store, Google Play, or web billing).
If you subscribed through an app store, the store controls billing and refunds for that purchase.
Account data and retention
Your Mathway account and any saved content may remain after cancellation unless you delete your account.
Check your account settings or contact Mathway support for options to remove or export your data.
Will I get a refund?
App Store and Google Play purchases
- All refunds for purchases made through the Apple App Store are handled by Apple; for Google Play purchases, refunds are handled by Google Play.
- Mathway does not process refunds for subscriptions purchased through those stores; follow the store's refund procedures.
Web subscriptions purchased directly from Mathway
- Refunds for purchases made via the Mathway website are handled by Mathway.
- Refund requests must be made during the active subscription period; no refund will be processed after the period ends.
Legal exceptions and NZ consumer law
- There is no company-wide 14-day automatic cooling-off period for web subscriptions in Mathway’s terms.
- If the service fails to meet statutory guarantees (for example, not fit for purpose or misleading), New Zealand consumer law may still entitle you to remedies such as a refund under the Consumer Guarantees Act or remedies under the Fair Trading Act.
Mathway plans and pricing
Plans overview
The commonly advertised plans include monthly and annual Step-by-Step Access.
Prices on the New Zealand App Store are converted from USD and may include GST; actual charged amounts can vary by region.
Price notes
Approximate conversions are provided for guidance only and can change with exchange rates and App Store regional pricing.
Always check the purchase screen in your App Store or Mathway account for the exact amount you will be charged.
| Plan | Approx. Price (NZ$) | Period | Features |
|---|---|---|---|
| Step-by-Step Access (Monthly) | ≈ NZ$16.50 | Monthly | Access to step-by-step solutions, fewer ads |
| Step-by-Step Access (Annual) | ≈ NZ$67.00 | Annual | Access to step-by-step solutions, fewer ads, billed annually |
Your consumer rights in New Zealand
Key statutes
- Consumer Guarantees Act 1993 (CGA): services must be provided with reasonable care and skill, fit for purpose, and at a reasonable price.
- Fair Trading Act 1986: businesses must not mislead consumers or use unfair contract terms.
How these laws affect Mathway subscriptions
Mathway’s "no-refund" or cancellation terms may be enforceable under contract terms, but rights under the CGA and Fair Trading Act can still apply.
If the service is defective or misleading, NZ consumers may be entitled to remedies such as repair, replacement, cancellation or refund under NZ law.
Customer experiences
Positive feedback
Some users report Mathway is helpful as a homework aid and praise its usefulness for checking work and learning steps.
Example: “i'm so happy I finally found a web that I can trust with my homework!” - Cam Dalecki
Common complaints
Frequent negative feedback relates to difficulties cancelling subscriptions, unexpected charges, or slow/no support responses.
Other complaints include missing solution steps, glitches, or intrusive ads in some experiences.
Documentation checklist
What to gather before cancelling or contacting support
- Your Mathway account email or username.
- Receipt or transaction ID from the App Store, Google Play, or Mathway website.
- Date of purchase, subscription renewal dates, and the device/store used to subscribe.
- Screenshots showing charges, subscription status, or cancellation attempts.
If you are seeking a refund
- For App Store or Google Play purchases, gather the store receipt and follow the store’s refund process.
- For web purchases, submit a refund request during the active subscription period and include your receipt and account details.
Common mistakes
Deleting the app without cancelling
Many users assume deleting the app cancels the subscription; it does not.
If you delete the app without cancelling in your Apple ID or Google Play subscriptions, the subscription can continue and you may still be charged.
Expecting Mathway to refund store purchases
Users sometimes contact Mathway for refunds of App Store or Google Play charges; those refunds are controlled by the store and must be requested there.
For web purchases, users sometimes miss the active-period deadline and then are not eligible for a refund under Mathway’s policy.
Comparative recap
Channel comparison
| Channel | How to cancel | Refunds typical | Access after cancel |
|---|---|---|---|
| Apple App Store | Manage subscriptions via your Apple ID account settings; deleting the app does not cancel it. | Refunds handled by Apple; no standard refunds from Mathway unless Apple allows one. | Access continues until the end of the paid period, unless Apple policy states otherwise. |
| Google Play | Open Google Play → Menu → Subscriptions → Mathway → Cancel subscription. | Refunds handled by Google Play; Mathway does not process these refunds. | Access continues until the end of the paid period. |
| Web (Mathway website) | Cancel via account billing settings or https://mathwaysolver.com/cancel/. | Refunds handled by Mathway only if requested during the active subscription period. | Access typically continues until the end of the paid period; future billing is stopped. |
After cancelling
What to do next
Keep your receipts and screenshots until your billing cycle ends and you confirm access has ended as expected.
If you believe you were wrongly charged or the service failed to meet expectations, gather evidence and contact the appropriate support channel or your payment provider.
Helpful links
- Mathway cancellation page: https://mathwaysolver.com/cancel/
- Apple subscriptions help: Manage subscriptions on Apple
- Google Play subscriptions help: Manage subscriptions on Google Play
- New Zealand consumer information: Consumer Protection NZ
Address
Mailing address for Mathway
Mathway Attn: Customer Service
4647, Suite 201 Saucon Creek Rd
Center Valley, PA 18034
United States of America
Notes on contacting by mail
There is no New Zealand-specific postal address publicly listed; mail must be sent to the US address above.
Consider using in-account support options or the App Store/Google Play support channels for faster handling of subscription and refund requests.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the limitations inherent to any dematerialized sending service, even when it is timestamped, tracked and certified. The guarantees concern the sending and technical proof, but never the behavior, diligence or decisions of the recipient.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of the content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent a contestation by the recipient regarding the legal scope of the mail.