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Cancel SOLUTIONINN
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Solutioninn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Solutioninn: Easy Method
What is Solutioninn
Overview
SolutionInn is an online platform that offers worked solutions, textbook answers, and homework help for students. It positions itself as a library of solutions and paid membership services.
Main offerings
The service provides access to solved problems, tutoring-like content, and downloadable materials for a fee. Users access content through an account and recurring membership options.
How to cancel Solutioninn
Steps to cancel via account settings
- Sign in to your SolutionInn account.
- Go to Account Settings or Subscription/Payment settings.
- Find the active subscription and select Cancel or Unsubscribe.
- Follow on-screen prompts until you receive a confirmation message.
- Check your email and click the confirmation link sent to finalize cancellation.
Email confirmation and common pitfalls
Cancellation requires a final confirmation via a link sent to your email; that link must be clicked to complete the process.
Many users report the process can fail if the confirmation email is not received, the link expires, or the final step is omitted. See a third‑party summary of the cancellation flow at myengineeringbuddy.com.
What happens when you cancel
Access and renewals
After a successful cancellation, access to member-restricted content typically ends at the end of the current paid period.
Automatic renewals should stop; however, some users report continued charges when cancellation was not fully completed.
Account and data
Your account profile and any downloaded content remain under the company’s retention policies until you request deletion or Account closure (if offered).
Keep copies of confirmation emails and screenshots of the cancellation screen as proof you attempted to cancel.
Will I get a refund?
Official policy and refund types
SolutionInn’s stated policy allows refunds when a provided solution does not meet requirements, distinguishing between external (returned to your payment method) and internal (site credit) refunds.
Official descriptions of refunds appear discretionary and focused on unsatisfactory solutions rather than automatic cooling-off refunds. See a third‑party summary at myengineeringbuddy.com.
Practical outcomes and exceptions
- Many users report receiving refunds as site credit instead of money back to their card.
- BBB complaint records show full refunds to the original payment method have occurred when disputes were escalated via BBB (bbb.org).
- If you think you qualify for a cash refund, document the issue and escalate early - support outcomes vary.
Solutioninn plans and pricing
Pricing overview
No official NZD pricing for SolutionInn was located. Published references mention USD monthly rates commonly reported by users.
Commonly reported USD figures include example monthly charges around $9.99 or $14.99, but these are not confirmed NZ plans.
Notes about localisation
Because no NZ-specific pricing was found, expect charges in USD or your card issuer’s converted amount unless SolutionInn shows a local NZ price on checkout.
Always verify the currency on the payment screen before confirming a purchase.
| Plan | Price (USD) | Price (NZD) | Notes |
|---|---|---|---|
| Monthly (reported) | $9.99 - $14.99 | Not available | Reported by third parties; no official NZD plan found |
| Other plans | Varies | Not available | Official localised pricing not published |
Your consumer rights in New Zealand
Relevant laws
New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act, which require clear information and prohibit unfair or misleading terms.
There is no automatic 14‑day cooling-off right for digital services unless the supplier offers one; SolutionInn does not advertise a 14‑day automatic refund.
How to seek redress in NZ
- Document all communications and proof of cancellation attempts.
- If SolutionInn’s terms are misleading or you cannot get a refund, you may contact the Commerce Commission or your payment provider to dispute charges.
- Use statutory protections to argue for remedies where the service fails to meet guarantees.
Customer experiences
Positive reports
- Some users praise the size of the solution library and find the platform useful for homework help (myengineeringbuddy.com).
- A minority note it can be easier or cheaper than alternatives for specific needs.
Negative reports
- Many reviewers report deceptive billing, unexpected charges for “free” books, and difficulty unsubscribing (sitejabber.com).
- Common complaints include continued charges after cancellation attempts, unresponsive customer support, and refunds issued as site credit rather than cash.
Documentation checklist
Must-have documents
- Account screenshots showing subscription status and cancellation steps taken.
- Confirmation email(s) and any cancellation links received.
- Bank or card statements showing the charges and dates.
Optional supporting items
- Chat transcripts or email exchanges with customer support.
- Screen recordings of the cancellation process, if available.
- Notes of dates and times you clicked confirmation links and any error messages received.
Common mistakes
Missing the final confirmation click
A frequent issue is completing the in‑site cancellation but not clicking the confirmation link sent by email. If you skip that final step the subscription may remain active.
Assuming site credit equals refund
Another mistake is accepting site credit as a full refund when a cash refund to the original payment method is required. Ask specifically for a refund to your card if that is what you want.
Comparative recap
Quick comparison table
| Feature | What SolutionInn shows | Typical consumer outcome |
|---|---|---|
| Cancellation method | Account settings + email confirmation | Sometimes fails if final email link not clicked |
| Refunds | External (cash) or internal (site credit) | Many report site credit; some got cash after escalation |
| Pricing | Reported USD monthly fees; no NZD list | Charge may appear in USD and be converted by your bank |
Recommendation
If you decide to subscribe, document every step and keep confirmation emails. If you cancel, ensure you complete the email confirmation and save evidence.
After cancelling
If you are still charged
- Contact SolutionInn support with your cancellation proof and request a refund to your card.
- If support does not resolve it, contact your bank or card issuer to dispute the charge.
Helpful links and escalation
Report misleading terms or unresolved disputes to New Zealand authorities such as the Commerce Commission: comcom.govt.nz.
For consumer advice in NZ, see Citizens Advice Bureau: cab.org.nz.
Address
Registered address
Solution Inn LLC, 1800 Pembrook Drive, Suite 300, Orlando, Florida 32810, United States.
Notes on NZ address
No New Zealand postal address for SolutionInn was found in public sources. Use the registered US address for formal correspondence if required.