Postclic unlimited subscription: promo at NZ$1.85 for 48h with a mandatory first month at NZ$100.94, then NZ$100.94 per month without commitment
Cancel SPLASHLEARN
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Splashlearn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Splashlearn: Easy Method
What is Splashlearn
Overview
SplashLearn is an online learning platform for children that offers maths and reading practice through interactive lessons and games.
Who uses it
Parents subscribe to give children access to curriculum-aligned material across devices, including apps on iOS and Android and web access.
How to cancel Splashlearn
Cancel via App Store (Apple iTunes)
- Open Settings on your iPhone/iPad and tap your name, then Subscriptions.
- Find the SplashLearn subscription and turn off Auto-Renewal or Cancel Subscription.
- Request refunds through Apple's Refund / "Report a Problem" process if needed: Apple subscription support.
Cancel via Google Play
- Open Google Play Store → Menu → Subscriptions, select SplashLearn and tap Cancel subscription.
- For refunds follow Google Play's subscription and refund help pages: Google Play subscriptions & refunds.
Cancel via Web (Stripe / Card / PayPal)
- Log into your SplashLearn parent account.
- Go to Parents → Settings → Account Details → Membership Details.
- Select "Cancel subscription" or "Cancel trial" to disable auto‑renewal. Contact SplashLearn support if you need help.
What happens when you cancel
Access after cancellation
When you cancel a paid web subscription, auto‑renewal is disabled and access continues until the end of the paid period.
Billing and renewal
For app store subscriptions, turning off auto‑renewal in Apple or Google Play stops the next charge; the platform handles billing changes.
Data and account status
Your SplashLearn account and progress typically remain available unless you request deletion from support.
Will I get a refund?
General policy
SplashLearn does not provide prorated refunds for web cancellations; cancelling stops future billing but does not return part of a current paid period.
Platform purchases and refunds
- App Store and Google Play purchases and refund requests are handled by Apple or Google per their terms.
- SplashLearn can provide guidance but cannot directly refund purchases made through those platforms.
Legal exceptions
Under New Zealand law, you may be entitled to a remedy if the service is faulty or misrepresented.
There is no automatic 14‑day cooling‑off refund right for change of mind on digital subscriptions.
Splashlearn plans and pricing
Plans table
| Plan | Price (approx) | Period | Purchase channel |
|---|---|---|---|
| SplashLearn Membership Monthly | US$19.99 (approx) | Monthly | App Store (iOS) / Web |
| SplashLearn Membership Yearly | US$129.99 (approx) | Annual | App Store (iOS) / Web |
Notes on New Zealand pricing
No exact NZD pricing was publicly found. App Store listings in New Zealand show in-app purchases priced in USD.
Users in New Zealand will likely pay a USD price converted by Apple or the payment processor to NZD at the prevailing exchange rate.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Services must meet acceptable quality and performance standards under the CGA.
If the service is faulty, you may be entitled to a remedy such as repair, replacement, or refund depending on the issue.
No general cooling‑off right
- There is no statutory 14‑day cooling‑off period for digital subscription services in New Zealand.
- Change of mind alone is not a CGA reason for an automatic refund.
Fair Trading Act
The Fair Trading Act prohibits misleading or deceptive conduct, including unclear trial or pricing information.
If advertising or sign‑up information is misleading, you may have grounds to complain to the Commerce Commission or seek a remedy.
Customer experiences
Common complaints
Public reviews report being charged after attempting to cancel trials or subscriptions and difficulties obtaining refunds.
Complaints also cite slow or non‑responsive customer support and denied refund attempts through Apple or Google.
Resolved cases and positives
Some users eventually obtained refunds after persistent contact or escalation to platform support.
Not all reviews are negative; many parents report normal service and uninterrupted access when subscriptions are active.
Documentation checklist
What to collect
- Account email and username used for SplashLearn.
- Order receipts (Apple/Google/Web) showing dates and amounts.
- Subscription ID, transaction ID or order number if available.
- Screenshot(s) of subscription page, billing statements and cancellation attempts.
- Copies of any messages or support tickets exchanged with SplashLearn, Apple, or Google.
How to present your case
- Provide a clear timeline of events (signup, cancellation attempt, charge date).
- Attach receipts and screenshots to any support or refund request.
- Reference the platform (Apple/Google/Web) and indicate whether you cancelled via that platform.
Common mistakes
Not cancelling on the correct platform
Example: Cancelling in the SplashLearn web account does not stop an App Store subscription; you must cancel in Apple subscriptions.
Example: Assuming a Google Play cancellation will be handled by contacting SplashLearn directly - cancel in Google Play to stop auto‑renewal.
Assuming automatic refunds
Example: Expecting prorated refunds after cancelling mid‑period on the web; SplashLearn does not provide prorated refunds for web subscriptions.
Example: Relying on a 7‑day trial claim without verifying billing timing; check when the platform charges you.
Comparative recap
Quick comparison table
| Method | How to cancel | Refunds & notes |
|---|---|---|
| App Store (Apple iTunes) | Cancel via Apple Subscriptions in iOS settings or Apple ID subscriptions. | Refunds handled by Apple. Disable auto‑renewal; request refund via Apple support. |
| Google Play | Cancel via Google Play Store → Subscriptions. | Refunds handled by Google Play. SplashLearn can advise but cannot process Play refunds. |
| Web (Stripe / Card / PayPal) | Log in → Parents → Settings → Account Details → Membership Details → Cancel subscription. | No prorated refunds. Cancellation disables auto‑renewal; access continues until period end. |
Key takeaway
Always cancel through the platform where you purchased the subscription to stop future billing.
For refunds, follow the platform’s refund process or gather documentation to show fault or misleading conduct under NZ law.
After cancelling
Checklist after cancellation
- Confirm cancellation email or change in subscription status on the platform.
- Keep receipts and screenshots in case you need to dispute a charge.
- Check that access remains until the end of the paid period and that auto‑renewal is off.
Helpful links
Apple subscription support: https://support.apple.com
Google Play subscriptions & refunds: https://support.google.com
SplashLearn help / contact: https://www.splashlearn.com/contact
New Zealand consumer information: https://comcom.govt.nz
Address
Company address
StudyPad, Inc. (SplashLearn) - 201 Spear Street, Suite 1100, San Francisco, California 94105, USA.
Notes on local presence
SplashLearn does not list a New Zealand postal address publicly. Corporate addresses are listed in the USA and India.
If you need a formal service contact for legal or consumer matters, use the corporate address above or contact support through the SplashLearn website.