Cancel ADULT TIME online
Cancellation service #1 in United Kingdom
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Adult Time service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Adult Time: Easy Method
What is Adult Time
Overview
Adult Time is a subscription-based digital service offering adult video content and related features. Subscriptions are billed through Adult Time directly or via third-party platforms such as the App Store (iOS) and Google Play (Android).
Content and access
Access is provided via account login and streaming; content is typically available immediately after subscription or trial activation. Pricing is shown in USD on Adult Time's website and may appear in local currency through app stores.
How to cancel Adult Time
General guidance
Cancellation method depends on how you originally purchased the subscription. Cancel via the same channel used to subscribe to stop future billing.
Step-by-step cancellation methods
- App Store (iOS): Open Settings on your iPhone/iPad > tap your name > Subscriptions > find Adult Time > Cancel Subscription. You must cancel through your Apple account, not via Adult Time directly.
- Google Play (Android): Open Google Play Store > Profile icon > Payments & subscriptions > Subscriptions > select Adult Time > Cancel subscription. You must cancel through your Google Play account, not via Adult Time.
- Web purchase (Adult Time website or authorized billing agents): Log into your Adult Time account and follow account/subscription settings, or contact Adult Time or the listed billing agent (for example SEGPAYEU.com, Epoch.com, Gamma) to request cancellation as set out in their help center or terms.
- By post (if required): Send a written cancellation request to Adult Time’s corporate address: AdultTime 1515 St. Laurent Blvd, Suite 200 Montreal, QC, Canada. Use tracked mail and keep a copy of your letter.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access for the remainder of the current paid billing period. Access usually ends at the period expiry and content is no longer available after that date unless you resubscribe.
Billing and data
Cancelling stops recurring billing but does not automatically delete your account or personal data. Account deletion is a separate process and may require contacting support.
Will I get a refund?
Standard refund policy
Adult Time’s website states fees are non-refundable once login details have been used and they do not offer refunds or credits for partial-month subscription periods.
Refunds, if issued, are processed within 10 days to the original payment method.
Exceptions and terms
- The Terms and Conditions indicate refunds are granted only in exceptional cases and must be requested within 14 days of purchase.
- Beyond those limited circumstances refunds are discretionary and not guaranteed; keep evidence if disputing a charge.
- If you purchased via Apple or Google Play, refund requests are handled through Apple or Google processes and subject to their policies.
Reference: Adult Time refund page and Terms and Conditions.
Adult Time plans and pricing
Pricing summary
Adult Time lists prices in USD on its site. App Store or Google Play may display converted local currency at the time of purchase.
Plans table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Monthly | USD $19.95 | Monthly | Short-term access without long-term commitment |
| Yearly | USD $7.99/month (billed annually) | Annual | Lower per-month cost for long-term access |
| Two-Year | USD $190.80 total | Two-year | Best value for frequent viewers |
Your consumer rights in New Zealand
Cooling-off and digital content
Under New Zealand consumer law, the 14-day “cooling-off” right does not automatically apply to digital content purchased online where the service is started immediately or the consumer accesses content.
If you use the service immediately (for example by logging in), you typically will not have a statutory right to a refund simply because you changed your mind.
Other protections
- Consumers may still rely on general contract fairness protections if terms are unfair or misleading.
- The Consumer Guarantees Act may apply if the service was not of acceptable quality or not delivered as described.
- If you believe advertising or trial terms were misleading, keep evidence and consider raising the issue with Consumer Protection NZ or your payment provider.
Customer experiences
Positive reports
Some users report helpful support and were able to cancel both subscription and account when contacting support.
These positive accounts indicate support can resolve cancellations and account issues in certain cases.
Negative reports
- Multiple reviewers have described difficulty cancelling subscriptions or unclear cancellation paths, calling the service a "scam" in some reviews.
- Complaints include misleading trial practices (e.g., $1 trial converting to paid unless fine print is noticed) and account access issues even after prepayment for a year.
- Expect mixed experiences; keep documentation and escalate via platform/issuer if needed.
Documentation checklist
Essentials to keep
- Order confirmation or receipt showing transaction date and amount.
- Screenshots of subscription settings showing active subscription status.
- Copies of emails or messages to and from Adult Time support or billing agents.
- Payment method statement showing charges (card, PayPal, Apple/Google receipt).
Useful extras
- Screenshots of trial offers and fine print, including dates and amounts.
- Transaction IDs and any billing agent references (SEGPAYEU.com, Epoch.com, Gamma).
- Proof of postal delivery if you send a cancellation by mail (tracking number).
Common mistakes
Canceling via the wrong channel
Many users try to cancel on the Adult Time website when the subscription was purchased through the App Store or Google Play.
Always cancel through the original purchase platform to ensure recurring billing stops.
Missing evidence and trial fine print
Not saving receipts, screenshots, or correspondence reduces your options if you later dispute charges.
Also, users sometimes miss trial terms (such as automatic conversion after $1 trials) and are surprised by the charge.
Comparative recap
At-a-glance comparison
| Purchase method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple account Subscriptions (Settings > Your name > Subscriptions) | Low - follow Apple refund process; subject to Apple rules | Adult Time cannot cancel App Store subscriptions for you |
| Google Play (Android) | Cancel via Google Play Subscriptions (Play Store > Profile > Subscriptions) | Low - follow Google Play refund process; subject to Google rules | Adult Time cannot cancel Google Play subscriptions for you |
| Website / Direct (Adult Time or billing agent) | Cancel via account settings or contact Adult Time / billing agent (SEGPAYEU, Epoch, Gamma) | Possible but discretionary - non-refundable once login used; exceptions within 14 days | Refunds processed within 10 days if granted; keep records |
After cancelling
Check your accounts
Verify that recurring charges have stopped by checking your next bank or card statement. Keep proof of cancellation (screenshots or confirmation emails).
Useful links and next steps
- Adult Time refund page
- Adult Time Terms and Conditions
- Apple support: Cancel subscriptions
- Google Play: Cancel or change subscriptions
If a charge is unauthorized or you cannot cancel, contact your card issuer or payment provider to dispute the charge and provide documentation.
Address
Mailing address
AdultTime
1515 St. Laurent Blvd, Suite 200
Montreal, QC, Canada
Notes on postal cancellations
Adult Time does not list a New Zealand postal address; use the Montreal address above if you must send a written cancellation.
Send tracked mail, include your account details, and keep a copy of the letter and tracking receipt for proof.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.