Postclic unlimited subscription: promo at NZ$1.85 for 48h with a mandatory first month at NZ$100.94, then NZ$100.94 per month without commitment
Cancel STEEZY
in 30 seconds only!
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Steezy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Steezy: Easy Method
What is Steezy
Overview
Steezy is an online dance-learning platform offering video classes, practice tools and a mobile app for learners. It provides tiered subscriptions for on-demand access to lessons and features.
Service type
Steezy operates via its website (web subscriptions) and mobile apps on iOS (Apple App Store) and Android (Google Play). Billing and refund handling depend on where the subscription was purchased.
How to cancel Steezy
Cancel a web subscription (STEEZY Studio website)
- Sign in at the Steezy website and go to Account Settings > Subscriptions.
- Choose the subscription you wish to cancel and follow the on-screen cancellation prompts.
- If you cannot cancel online, contact Steezy Support at support@steezy.co for help.
Cancel an iOS (Apple) subscription
- Open Settings on your Apple device, tap your name, then Subscriptions, find Steezy and tap Cancel.
- Steezy cannot cancel App Store subscriptions for you; cancellation must be done through Apple.
- For refunds or billing disputes on iOS, use Apple's Report a Problem portal.
Cancel an Android (Google Play) subscription
- Open the Google Play Store app, tap your profile, go to Payments & subscriptions > Subscriptions, select Steezy and tap Cancel.
- Steezy cannot directly cancel Google Play subscriptions for you; cancellation is managed in your Google account.
- Contact Steezy Support if you need assistance with refunds after cancelling (see refund section below).
What happens when you cancel
Access after cancellation
After cancellation you will keep access to paid content until the end of your current billing period. Cancellation stops future renewals.
Renewal and billing
Cancelling prevents future charges but does not automatically issue a refund. For web purchases, refunds require a request to Support (see refund rules).
Account data and content
Your account profile and history typically remain unless you request deletion. Contact Support if you want account removal or data-export options.
Will I get a refund?
Refunds for web subscriptions
- Submit a refund request to Steezy Support within 30 days of the most recent transaction.
- If approved, Steezy issues the refund; processing to your bank may take about 5 - 10 business days.
- Approval is subject to Steezy's refund policy and case review - refunds are not automatic on cancellation.
Refunds for iOS subscriptions
- Apple handles refunds for App Store purchases. Steezy cannot issue or guarantee Apple refunds.
- Use Apple's Report a Problem portal to request a refund directly from Apple.
Refunds for Android (Google Play) subscriptions
- Cancel via Google Play. For refunds, contact Steezy Support for assistance - Google Play purchases may have separate rules.
- Refunds are not automatic; contact Support promptly and provide transaction details to speed review.
Legal exceptions
- Steezy's policies do not mention a mandatory 14-day cooling-off period; statutory rights in New Zealand may still apply.
- If the service is faulty or not as described, remedies under NZ consumer law may require repair, replacement or refund.
Steezy plans and pricing
Plan summary
Pricing varies by platform and region. Exact NZD prices are shown in local storefronts (App Store) or at checkout on the website.
Notes on listed prices
Values below are approximate equivalents based on provided USD ranges and may vary with Apple's exchange rate, taxes and regional pricing.
| Plan | Approx. Price (NZD equivalent) | Period | Features |
|---|---|---|---|
| Monthly Subscription (Standard) | Approximately NZD equivalent of USD 12.99 - 19.99 | Monthly | Unlimited access via App Store in-app purchase; variant depends on tier |
| Yearly Subscription | Approximately NZD equivalent of USD 99.99 - 129.99 | Annual | Unlimited access, billed once annually via App Store or web |
Your consumer rights in New Zealand
Key statutory protections
Under the Consumer Guarantees Act 1993 and Fair Trading Act 1986, digital services must be of acceptable quality and match their description.
Refunds and change of mind
- There is generally no automatic 14-day cooling-off right for digital content in New Zealand unless specified by the seller or contract type.
- Change-of-mind refunds are not usually required by law for digital subscriptions; sellers may still offer them voluntarily.
Faulty services and remedies
If the service is faulty or not as described, you may be entitled to a remedy (repair, replacement or refund) under NZ law.
Steezy's policies must not override these statutory rights; contact Commerce Commission or Consumer NZ for disputes if needed.
Customer experiences
Positive feedback
Some users describe Steezy as a useful tool to improve dance skills, praising the app and website for ease of use and reasonable pricing.
Negative feedback
Several users have reported unexpected recurring charges and difficulty obtaining refunds or support responses.
Examples include reports of annual charges without receipts and claims of refused refunds that affected personal finances.
Takeaway
Overall reviews are mixed: content and teaching quality are often praised, while billing and refund handling are common sources of complaints.
Documentation checklist
Before contacting Support
- Account email and username used to subscribe.
- Transaction date, amount, and payment method (card, Apple ID, Google account).
- Receipt, bank statement entry or App Store/Play Store purchase record.
Helpful attachments
- Screenshots of the charge, subscription page, and any error messages.
- Copies of previous support tickets or communications, if any.
Common mistakes
Not checking purchase platform
Many people assume Steezy can cancel or refund App Store purchases. In fact, Apple manages iOS subscriptions and refunds must be requested through Apple.
Missing transaction details
Failing to collect receipts, dates or screenshots delays support reviews. Always save App Store/Play receipts or web order confirmations before contacting Support.
Canceling but expecting automatic refund
Canceling prevents future billing but does not guarantee a refund. For web purchases you must request a refund within Steezy's stated timeframe; for iOS refunds use Apple's portal.
Comparative recap
How cancellation differs by platform
Quick comparison of cancellation and refund handling for each purchase method.
Summary table
| Purchase Method | How to cancel | Who handles refunds | Typical action for NZ customers |
|---|---|---|---|
| Web (STEEZY Studio website) | Account Settings > Subscriptions or contact Support | Steezy Support (request within 30 days) | Request refund from Steezy; allow 5 - 10 business days if approved |
| iOS (Apple App Store) | Cancel in iOS Settings > Subscriptions | Apple (use Report a Problem) | Request refund via Apple portal; Steezy cannot issue iOS refunds |
| Android (Google Play) | Cancel in Google Play app > Subscriptions | Google Play / Steezy Support may assist | Cancel in Play Store; contact Steezy for refund help if needed |
After cancelling
Immediate steps
- Keep confirmation of cancellation and the last receipt for records.
- Check your account to confirm access expiry date and future billing is stopped.
Useful links and contacts
- Steezy Support: support@steezy.co
- Steezy Help Center: https://www.steezy.co/help
- Apple Report a Problem (iOS refunds): https://reportaproblem.apple.com/
- Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481?hl=en
If issues persist
If you cannot resolve billing or refund issues with Steezy or platform providers, consider contacting Consumer Protection agencies in New Zealand for guidance.
Address
Corporate address
Steezy, Inc., 309 E 8th Street, #305, Los Angeles, California 90014, United States.
Local availability
There is no published New Zealand postal address for cancellations; online cancellation or email to Support is the available route.