Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Gamechanger service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Gamechanger: Easy Method
What is Gamechanger
Overview
GameChanger is a sports team management and live scoring app that provides play-by-play scoring, team communication, and live streaming for baseball and softball.
The service includes individual plans (Premium, Plus, Family) and team-wide passes that unlock stats, video, highlights, and other features.
Main features
Key features include live play-by-play, box scores, player and team stats, archived video, and highlight clipping.
GameChanger is available on iOS, Android (Google Play) and via the GameChanger website; purchase and subscription terms vary by platform.
How to cancel Gamechanger
Cancel via iOS App Store
- Open the GameChanger app and go to Account → Subscription.
- Tap "Go to App Store Subscriptions", select GameChanger, then tap "Cancel Subscription".
- Subscription remains active until the end of the current billing cycle; see help article at help.gc.com.
Cancel via Google Play and Website
- In the GameChanger app, go to Account → Subscription → tap "Manage Subscription", select GameChanger, and tap "Cancel".
- To cancel a subscription purchased on the website, follow the website's cancellation instructions or contact support as described on the site.
- For account-level support or if the online steps do not work, email help@gc.com requesting cancellation and include your account details.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription it typically remains active until the end of the current billing period.
Features tied to the subscription (Premium video, stat access) stay available until that date, unless otherwise stated by the platform.
Renewal and account data
Auto-renewal is stopped after cancellation; you will not be charged again after the current paid period ends.
Your account, team data, and any uploaded video or stats are generally retained unless you request deletion from support.
Will I get a refund?
Official refund policy
GameChanger's terms state that subscription fees are generally non-refundable and they do not issue refunds for early cancellation or termination.
Refunds may only be provided as credits or when required by applicable law; check the terms at gc.com/terms.
Exceptions and practical steps
- If you believe a refund is required by New Zealand law, contact GameChanger support (help@gc.com) and explain the legal basis for your request.
- If you purchased through Apple or Google, you may also request a refund from Apple/Google following their store refund processes.
- Keep receipts and transaction IDs to support any refund request or dispute.
Gamechanger plans and pricing
Pricing table
| Plan | Approx Price (NZ$) | Period | Features |
|---|---|---|---|
| Monthly Premium (in-app, App Store USD) | NZ$29.99 (approx.) | Monthly | Full Premium access (stats, archived video, highlights) |
| Annual Premium (in-app, App Store USD) | NZ$166.65 (approx.) | Annual | Full Premium access at discounted annual rate |
| Plus Monthly (web/PriceTimeline) | NZ$13.32 (approx.) | Monthly | Basic plus-level features |
| Plus Annual (web/PriceTimeline) | NZ$48.33 (approx.) | Annual | Basic plus-level features at annual rate |
| Team Pass - Plus (team-wide) | NZ$398 (approx.) | Per Season | Team-wide live play-by-play, box scores, live alerts, recap stories |
| Team Pass - Premium (team-wide) | NZ$748 (approx.) | Per Season | Everything in Plus, plus season stats, spray charts, full video, highlight clipping |
| Family Plan (Premium, shared up to 4) | NZ$41.65 (approx.) | Monthly | Premium access shared with up to 3 other family members |
| Family Plan - Annual | NZ$299.98 (approx.) | Annual | Annual Premium access shared with up to 3 others |
Notes on pricing
Prices shown are approximate conversions from USD to NZD using an exchange approximation (1 NZD ≈ 0.60 USD).
In-app pricing may be listed in USD on the App Store; Apple or Google charges may vary by country and payment method.
Your consumer rights in New Zealand
Cooling-off and cancellations
New Zealand consumer law provides protections for online and distance purchases, and in some cases there may be a right to cancel within a cooling-off period.
However, GameChanger's terms do not explicitly offer a 14-day right to cancel for digital subscriptions and generally state that subscription fees are non-refundable.
Legal remedies and guidance
- If you believe your consumer rights under New Zealand law apply, gather evidence and contact GameChanger support first (help@gc.com).
- For formal guidance or disputes, consult New Zealand government resources such as consumerprotection.govt.nz or the Commerce Commission.
Customer experiences
Positive feedback
Many parents and coaches praise GameChanger for scheduling, communication, detailed stats, and the ability to follow games remotely.
Users find the app useful for remote live streaming and simplifying team communications and recap stories.
Negative feedback
- Android users report lagging, freezing, choppy performance, and visual glitches.
- Some users say key features (box scores, player stats, audio) can be locked behind higher-tier subscriptions and find pricing confusing.
- Streaming reliability issues reported: audio-only feeds, freezing video, upload failures, and crashes (especially with third-party devices).
Documentation checklist
Before contacting support
- Account email and username used for GameChanger.
- Proof of purchase: App Store or Google Play receipt or website payment confirmation.
- Subscription ID, transaction date, and billing statement entry if available.
Supporting evidence
- Screenshots of subscription status in the app or store.
- Any error messages, failed cancellation attempts, or correspondence with support.
- If requesting a refund, a clear statement of the reason and any relevant legal basis under NZ law.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume deleting the app cancels a subscription. Uninstalling does not stop billing; you must cancel via the App Store, Google Play or website.
Canceling the wrong account or store
Purchases made through Apple are managed in the App Store, and Google purchases in Google Play; trying to cancel in the GameChanger website without addressing the store subscription can leave auto-renewal active.
Also check which account (personal vs family) was charged to avoid cancelling the wrong subscription.
Comparative recap
Quick comparison table
| Plan | Approx Price (NZ$) | Cancellation method | Refund likelihood |
|---|---|---|---|
| Monthly Premium | NZ$29.99 | App Store subscription cancel | Low (generally non-refundable) |
| Annual Premium | NZ$166.65 | App Store subscription cancel | Low (generally non-refundable) |
| Plus Monthly | NZ$13.32 | Web or in-app manage subscription | Low (generally non-refundable) |
| Team Pass - Premium (team) | NZ$748 per season | Website/team admin; contact support | Low (case-by-case; contact support) |
| Family Plan | NZ$41.65 monthly | App Store or account management | Low (generally non-refundable) |
Key takeaway
Cancellations are straightforward if done through the correct store or GameChanger account, but refunds are rarely issued except where required by law.
Keep receipts and follow the documented steps to avoid billing surprises and to support any disputes.
After cancelling
Immediate actions
- Confirm cancellation by checking the subscription status in the App Store, Google Play, or your GameChanger account.
- Save any receipts, screenshots, or confirmation emails for your records.
Useful links and next steps
- GameChanger cancellation help: help.gc.com article.
- GameChanger terms and refund policy: gc.com/terms.
- New Zealand consumer guidance: consumerprotection.govt.nz.
Address
Registered address for notices
DICK'S Sporting Goods, Inc., 345 Court Street, Coraopolis, PA 15108, USA is the postal address listed in GameChanger legal notices.
Support contact
For cancellations and account support email: help@gc.com. For web resources use https://help.gc.com.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.