Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Gamivo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Gamivo: Easy Method
What is Gamivo
Overview
Gamivo is an online marketplace that sells digital game keys, gift cards and a subscription service called Gamivo SMART. It connects buyers with sellers who list activation keys for games, software and vouchers.
The platform displays prices in multiple currencies and handles purchases through its website rather than via mobile app stores.
How the service operates
Gamivo acts as a marketplace: some keys are provided directly by Gamivo and others by third‑party sellers. Delivery is generally by providing an activation key or voucher code.
Gamivo SMART is an optional subscription offering discounts and benefits, but users have reported instances of the SMART option being pre‑selected at checkout.
How to cancel Gamivo
Cancelling Gamivo SMART via website
- Log into your Gamivo account on the website.
- Go to the "Gamivo SMART Pass" section in your account settings.
- Click "Deactivate Gamivo SMART Pass" to cancel the subscription.
- If you activated and cancelled on the same day, check your email and confirm cancellation via the confirmation link sent by Gamivo within 24 hours.
- Gamivo SMART cancellation FAQ
Other cancellation notes
- Paid subscriptions typically end at the close of the current paid term; there is usually no advance notice period.
- If you cancel during a free trial, the subscription generally ends immediately on cancellation.
- There is no clear information that subscriptions can be cancelled via the App Store or Google Play; Gamivo appears to handle subscriptions directly via its website.
What happens when you cancel
Access and renewal
When you cancel SMART during a paid term, your subscription normally remains active until the end of that paid billing period.
If you cancel a free trial, access typically ends immediately and benefits stop at once.
Account and data
Cancelling SMART does not automatically delete your Gamivo account or purchase history. Your order records and account data usually remain accessible unless you request deletion.
To remove personal data or close your account, contact Gamivo customer support and follow their account‑closure process.
Will I get a refund?
General refund approach
Gamivo’s refund practices are not consistently stated as a standard 14‑day right and can vary by case. Refunds for digital goods are often handled on an individual basis.
Some customers report delays or refusals, especially where keys are provided by third‑party sellers and require verification.
Exceptions and special cases
- Refunds may be more likely if a key is invalid, already used, or delivery is significantly delayed, but outcomes are inconsistent.
- In some jurisdictions, automatic subscriptions may be considered illegal and eligible for full refunds; local laws can affect results.
- If you believe you are entitled to a statutory refund in New Zealand, raise the issue promptly and keep evidence of purchase and communication.
Gamivo plans and pricing
Summary
Exact, NZD‑denominated prices for Gamivo gift cards or SMART subscription plans are not clearly published.
Prices are commonly shown in EUR, GBP or PLN and gift cards are listed by NZD value, but payment currencies can differ.
Pricing table
| Plan or Item | Price (NZD) | Notes |
|---|---|---|
| Gamivo SMART subscription | Varies | Subscription price not published in NZD; may be shown in other currencies. |
| Gift cards / vouchers | Varies | Values listed in NZD but checkout may use EUR/GBP/PLN depending on region. |
| Single game keys | Varies | Prices shown per seller and often in non‑NZD currencies. |
Your consumer rights in New Zealand
Cooling‑off and digital goods
In New Zealand, consumers often have rights to cancel within a 'cooling‑off' period for certain purchases, but digital goods delivered immediately may be exempt.
If a product is faulty, not as described, or not delivered, statutory remedies such as repair, replacement or refund may apply under consumer law.
Relevant laws and fair trading
- The Consumer Guarantees Act and the Fair Trading Act protect purchasers against misleading conduct and require goods to be as described.
- Automatic opt‑ins and pre‑ticked boxes can raise concerns under fair trading principles if they mislead or deprive consumers of free consent.
- If you suspect unfair or misleading practices, you can seek advice from Consumer NZ or the Commerce Commission.
Customer experiences
Positive feedback
Many users praise Gamivo for competitive pricing, quick delivery of keys and an interface that makes buying easy.
Some buyers report prompt and helpful customer support when issues are resolved quickly.
Negative feedback
Common complaints include unexpected SMART charges, difficulty cancelling SMART, invalid or already used keys, slow refunds and opaque pricing.
Several reviewers report long refund delays or denials, especially when keys are from third‑party sellers and require additional verification.
Documentation checklist
What to gather before cancelling
- Order number, purchase date and payment receipt or bank statement showing the charge.
- Email records, screenshots of the Gamivo SMART Pass page and any confirmation emails.
- Copies of any invalid or used keys and communication with the seller or Gamivo support.
What to include in a written request
- Your full name, Gamivo account email and order reference.
- Clear statement of the action you want (cancel subscription, refund, account deletion) and desired resolution.
- Attach supporting evidence and keep copies of all correspondence.
Common mistakes
Assuming app store cancellation works
Some users expect cancellations via the App Store or Google Play to work, but Gamivo subscriptions appear to be managed directly on the website.
Always check your Gamivo account subscription settings rather than relying on mobile app store controls.
Not confirming same‑day cancellations
If you cancel a SMART subscription on the same day you activated it, failing to click the email confirmation link within 24 hours can leave the subscription active.
Always check your inbox (and spam folder) for a confirmation email and follow the link if required.
Comparative recap
Quick comparison
| Aspect | Gamivo (what to expect) | Notes for New Zealand consumers |
|---|---|---|
| Cancellation method | Website account > Gamivo SMART Pass; no clear app‑store option | Use the website and confirm same‑day cancellations via email. |
| Refund likelihood | Variable; refunds possible but often delayed or contested | Keep evidence and escalate to NZ consumer bodies if needed. |
| Pricing transparency | Prices often in EUR/GBP/PLN; NZD not consistently shown | Check payment currency at checkout to avoid surprises. |
| Common issues | Auto‑opted SMART, invalid keys, slow support | Inspect orders on receipt and contact support quickly if a key fails. |
After cancelling
Follow‑up steps
After cancelling, save confirmation screenshots and any confirmation email you receive from Gamivo.
If you do not receive confirmation, contact Gamivo support and request written proof of cancellation.
Where to get help
- Gamivo SMART cancellation FAQ: Gamivo cancellation FAQ
- Consumer NZ for advice on your rights: https://www.consumer.org.nz
- Commerce Commission NZ for fair trading concerns: https://comcom.govt.nz
Address
Postal address for written requests
Send written cancellation or formal correspondence to Gamivo’s postal address in Malta:
Gamivo Attn: Customer Service 99 Dingli Street Sliema 1905 Malta
Additional contact tips
When sending postal requests, use tracked mail and keep proof of postage. Include all account details and copies of supporting documents to speed resolution.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.