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Cancellation service #1 in New Zealand
Gta+ is a paid monthly subscription for Grand Theft Auto Online that provides recurring in-game benefits and bonuses.
The service is managed through the platform used to purchase it (App Store, Google Play, PlayStation Store, or the web stores such as Rockstar, Epic, or Steam).
Benefits typically include currency drops, exclusive items, and access to special content while the subscription is active.
Benefits apply only for the paid period and are tied to your account while the subscription remains active.
Cancelling disables auto‑renewal but does not remove access immediately.
You retain GTA+ benefits until the end of the current paid billing period.
Your game account and progress remain intact after cancellation; only recurring billing stops.
If you resubscribe later you should regain subscription benefits according to the current offer at that time.
PlayStation Store policy allows you to request a refund within 14 days of the initial transaction, even after usage, subject to PlayStation’s rules.
If you are within 14 days of the purchase, contact PlayStation support to request a refund.
Official plan names, billing frequency, and exact NZD pricing can vary by platform and region.
If specific pricing is not shown in your store, check the local store listing for the exact NZD amount at the time of purchase.
Use the store where you purchased GTA+ to see the precise price and billing cycle for your subscription.
If you do not see pricing in this guide, the table below uses 'Varies' to indicate store-dependent prices.
| Plan | Billing | Price (NZD) |
|---|---|---|
| GTA+ | Monthly | Varies |
| GTA+ (Other/Platform) | Monthly | Varies |
Under New Zealand law, consumers have rights if a product or service is faulty, not as described, or unfit for purpose.
These rights apply to digital services where the service fails to meet the expected standard.
Public reviews highlight repeated problems with customer service responsiveness and support outcomes.
Users report launcher issues, file corruption requiring reinstalls, server instability, and occasional unexpected subscription stoppages.
Some users receive the advertised in-game benefits without issue and keep subscriptions active without problems.
However, review sites show a predominance of negative feedback regarding support and technical issues.
Canceling through the wrong account is a frequent mistake - make sure you use the exact store account that was billed.
Another common error is assuming cancellation triggers an immediate refund or removes access immediately; typically access remains until period end.
Check your store receipts and match the billing account before cancelling to avoid cancelling the wrong subscription.
Take screenshots of cancellation confirmation and keep the receipt to help with any refund or dispute requests.
The table below summarises cancellation method, refund possibility, and access after cancellation by platform.
Always cancel in the store used to purchase GTA+. Keep receipts and know that access usually remains until the paid period ends.
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Via iOS App Store subscription settings | Varies (Apple refund policy) | Access remains until end of billing period |
| Google Play | Via Google Play subscription settings | Varies (Google refund policy) | Access remains until end of billing period |
| PlayStation Store | Via PS5 Settings or PlayStation account management (Subscriptions) | Refund possible within 14 days of initial transaction per PlayStation policy; otherwise no refunds via subscription management | Access remains until end of billing period |
| Web (Rockstar, Epic, Steam) | Sign in to the relevant store and disable auto‑renewal | Varies by store; Rockstar states no refunds for cancellations via subscription management | Access remains until end of paid term |
Save confirmation of cancellation and your last receipt. Verify that auto‑renewal is shown as cancelled in the store.
Monitor your account and payment method to ensure no further charges occur after the billing period ends.
Rockstar Games, 622 Broadway, New York, NY 10012, United States.
There is no dedicated New Zealand postal address for cancelling GTA+; cancellations are processed through the digital store where you subscribed.
Use the corporate address above only for formal mail. For subscription changes use the store account tools or official support links provided.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Maya Bell
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.