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Cancellation service #1 in New Zealand
MCProHosting is a commercial Minecraft server hosting provider offering tiered server plans, DDoS protection, and a web control panel for server management.
The company operates as MCProHosting LLC from the United States and provides online account and billing services worldwide, including customers in New Zealand.
When you cancel in the client area you retain access to the server until the current billing cycle ends.
Services are not cut immediately; they remain active through the paid period.
MCProHosting does not provide pro‑rated refunds for unused time after cancellation; automatic renewals stop at the cycle end.
Back up any server data before the final day to avoid data loss when the service terminates.
MCProHosting offers a 7‑day refund window for server plans, measured from the time the server is created.
Requests within that 7‑day period may be eligible for refund subject to policy conditions.
Pricing is listed in USD on MCProHosting's storefront; local NZD prices may appear at checkout depending on payment method and exchange rates.
| Plan | Price (USD) | Billing Period | Key Features |
|---|---|---|---|
| MCProHosting (Minecraft tiers) | US$8.99 - US$84.99 per month | Monthly | Unlimited storage, DDoS protection, server management varies by plan |
New Zealand consumer law requires clear terms for cancellations and refunds for online services and protects against misleading practices.
Businesses must deliver services as described and disclose key terms such as refund windows and fees.
Many reviews praise powerful servers, a user‑friendly control panel, and knowledgeable support following company changes.
High‑end plans are noted for strong performance and generous player limits on some reviews.
Other reports cite slow or inconsistent support, disputes over refunds, and issues with mod setup or service delivery in isolated cases.
Some customers have reported needing payment provider chargebacks when support was unresponsive.
Many customers expect a partial refund when cancelling mid‑cycle, but MCProHosting does not provide pro‑rata refunds.
Always check the billing cycle and understand access remains until the cycle end.
Some users cancel via Apple/Google but forget to check their MCProHosting dashboard or vice versa, causing confusion about active billing.
Confirm where the purchase was made and cancel through the corresponding platform to avoid duplicate charges.
| Feature | MCProHosting |
|---|---|
| How to cancel | Client area/dashboard; App Store/Google Play likely handled by Apple/Google |
| Refund window | 7 days from server creation; several items non‑refundable |
| Mid‑cycle refunds | No pro‑rata refunds; access continues to cycle end |
MCProHosting LLC, 5830 E 2nd St, #95835, Casper, WY 82609, United States.
MCProHosting appears US‑based; international customers may need to use online support, email, or payment provider channels for disputes.
Keep time zones and possible response delays in mind when contacting support.
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Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.