Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Minecraft Realms service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Minecraft Realms: Easy Method
What is Minecraft Realms
Overview
Minecraft Realms is Mojang/Microsoft's subscription hosting service that lets you run private Minecraft worlds for friends across supported platforms.
It removes the need to host a server yourself and includes automated backups and simple management tools.
Key features
Realms offers small private servers, cross‑platform access on Bedrock, and multiple world slots depending on the plan.
Realms Plus adds a Marketplace pass with additional content packs; Java Realms is a separate offering for Java Edition players.
How to cancel Minecraft Realms
App Store (iOS)
- On iPhone or iPad, open Settings.
- Tap your name, then Subscriptions.
- Select the Minecraft Realms subscription.
- Tap "Cancel Subscription" and confirm.
Google Play (Android)
- Open the Google Play Store app (or on the web) and sign into the purchasing Google account.
- Go to Payments & Subscriptions > Subscriptions.
- Locate Minecraft Realms, tap Manage, then Cancel Subscription.
- Follow the on‑screen prompts to confirm cancellation.
Web / Microsoft Store (Windows / Xbox)
- If purchased via Microsoft Store, open the Microsoft Store app and sign in with the same Microsoft account.
- Go to Profile > Settings > Manage subscriptions and find Minecraft Realms Plus.
- Choose Cancel and follow prompts, or visit account.microsoft.com/services and cancel there if visible.
Other purchase paths
- If you bought through a third‑party reseller or a different platform, follow that seller's subscription management steps.
- If you cannot find the subscription, check which account (Apple ID, Google account, Microsoft account) was used to purchase Realms.
What happens when you cancel
Access and renewal
Cancelling stops future renewals. You typically retain access to the Realm until the current paid period ends.
No new billing occurs after cancellation unless you re‑subscribe.
Data and worlds
Your world data usually remains available for the remainder of your subscription period.
Mojang may keep backups for a time, but long‑term retention is not guaranteed after the subscription lapses.
Account and players
Other players lose access once the Realm expires unless the owner renews or transfers ownership.
Make local backups before expiry if you want to preserve world data independently.
Will I get a refund?
Minecraft refund policy (general)
Subscriptions are typically not eligible for full or partial refunds as a rule.
Refunds are considered case‑by‑case, especially if service issues prevent access to Realms.
Exceptions and EU/EFTA rights
- If you live in the EU or EFTA you may have a legal right to cancel within 14 days of purchase, possibly eligible for a refund minus value used.
- Service outages or failures to meet advertised guarantees may justify a refund in some cases.
How to request a refund
- Contact Minecraft Support or the store used to purchase (Apple, Google, Microsoft) and explain the issue.
- Provide purchase receipts, account details and clear descriptions of the problem or service failure.
- If unresolved, escalate using NZ dispute options listed below under consumer rights.
Minecraft Realms plans and pricing
Plans summary
Pricing is usually shown in local currency at checkout; Minecraft does not publish fixed NZD prices.
Below are typical plan names, feature outlines and approximate references to USD equivalents.
Notes on pricing
Exact NZD amounts vary by store and currency conversion at checkout.
Third‑party resellers may sell multi‑month codes but are unofficial and often priced above store rates.
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Realms (Bedrock, owner + 2 players) | Approx. local equivalent of US$3.99/month (exact NZ$ not publicly listed) | Monthly | Private Realm, up to 2 additional players, cross‑platform, backups, three world slots |
| Realms Plus (Bedrock, owner + 10 players) | Approx. local equivalent of US$7.99/month (exact NZ$ not publicly listed) | Monthly | All Realms features plus Marketplace Pass (150+ content packs), up to 10 players |
| Realms (Java Edition) | Approx. local equivalent of US$7.99/month (exact NZ$ not publicly listed) | Monthly | Up to 10 players, three world slots, community content (no Marketplace) |
Your consumer rights in New Zealand
Relevant laws
The Consumer Guarantees Act (CGA) 1993 covers services, including many digital services and subscriptions.
Services must be carried out with reasonable care and skill, fit for purpose and delivered within a reasonable time.
Fair Trading Act protections
The Fair Trading Act 1986 prohibits misleading or deceptive conduct and unfair contract terms in consumer dealings.
This applies to how subscription terms, cancellation and refund policies are presented to NZ consumers.
Remedies and escalation
- If Realms fails the CGA guarantees, you may be entitled to a refund, repair or cancellation.
- Start with the provider, then escalate to Citizens Advice Bureau, Disputes Tribunal or the Commerce Commission if unresolved.
- Keep records of attempts to resolve the issue and any correspondence as evidence.
Customer experiences
Positive feedback
Some users praise Realms for enabling creative, relaxing gameplay and enjoy the convenience of managed worlds.
Design and basic features are appreciated by players seeking simple private servers.
Common complaints
Many reviews report confusing login systems, difficulty cancelling, and challenges getting prompt customer support.
Users also report reliability issues such as errors, lag and occasional unresponsiveness affecting play.
Practical takeaway
Realms can be convenient, but check which account purchased the subscription and keep backups to avoid data loss.
Expect storefronts (Apple/Google/Microsoft) to be the faster route for subscription management and refund requests.
Documentation checklist
What to gather before you cancel or dispute
- Account email/usernames used to purchase Minecraft Realms (Apple ID, Google account, Microsoft account).
- Purchase receipt, subscription confirmation and transaction date.
- Details of the Realm (world name, owner, affected players) and a short description of the issue.
How to present evidence
- Take screenshots of subscription pages, error messages and billing entries.
- Record dates and names for any support contacts or case reference numbers.
Common mistakes
Using the wrong account
A frequent error is attempting cancellation on a different Apple/Google/Microsoft account than the one used to purchase Realms.
Always verify which account was charged before requesting cancellation or refunds.
Expecting automatic refunds
Many users assume cancelling immediately triggers a prorated refund; stores and Mojang usually do not issue automatic refunds.
Request a refund explicitly and provide evidence if you believe the service failed to meet guarantees.
Buying from unofficial resellers
Purchasing codes from third‑party sellers can cause problems with validity, refunds and support eligibility.
Prefer official stores to simplify cancellation and consumer protections.
Comparative recap
Quick comparison
The table below summarises core differences between common Realms plans to help decide which plan suits you or whether to cancel.
Recommendation
Choose the plan that matches the number of players and whether you want Marketplace content; cancel through the original storefront for fastest results.
| Plan | Max players | Marketplace | Price (approx) | Best for |
|---|---|---|---|---|
| Realms (Bedrock, small) | Owner + 2 | No | Approx. US$3.99/month | Small groups, casual play |
| Realms Plus (Bedrock) | Owner + 10 | Yes (Marketplace pass) | Approx. US$7.99/month | Families or larger groups who want extra content |
| Realms (Java) | Up to 10 | No (community content) | Approx. US$7.99/month | Java players who want simple hosted servers |
After cancelling
What to check immediately
Confirm cancellation in the store (Apple/Google/Microsoft) and keep confirmation screenshots or emails.
Make local backups of any world you need before the subscription expiry to avoid permanent loss.
Helpful links
- Minecraft Support
- Manage Microsoft subscriptions
- Manage Google Play subscriptions
- Manage Apple subscriptions
- Consumer Protection New Zealand
Address
Mojang AB (postal address)
Mojang AB Attn: Customer Service
Söder Mälarstrand 43 Stockholm SE‑11825 Sweden
Contact routing note
Cancellation and support queries are typically handled through the store used to purchase (Apple, Google, Microsoft) or via Minecraft Support.
Although Mojang AB is the registered company, Microsoft may handle some support and billing depending on your purchase path.
Similar cancellation services
FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
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