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Cancellation service #1 in New Zealand
Minecraft Realms is Mojang/Microsoft's subscription hosting service that lets you run private Minecraft worlds for friends across supported platforms.
It removes the need to host a server yourself and includes automated backups and simple management tools.
Realms offers small private servers, cross‑platform access on Bedrock, and multiple world slots depending on the plan.
Realms Plus adds a Marketplace pass with additional content packs; Java Realms is a separate offering for Java Edition players.
Cancelling stops future renewals. You typically retain access to the Realm until the current paid period ends.
No new billing occurs after cancellation unless you re‑subscribe.
Your world data usually remains available for the remainder of your subscription period.
Mojang may keep backups for a time, but long‑term retention is not guaranteed after the subscription lapses.
Other players lose access once the Realm expires unless the owner renews or transfers ownership.
Make local backups before expiry if you want to preserve world data independently.
Subscriptions are typically not eligible for full or partial refunds as a rule.
Refunds are considered case‑by‑case, especially if service issues prevent access to Realms.
Pricing is usually shown in local currency at checkout; Minecraft does not publish fixed NZD prices.
Below are typical plan names, feature outlines and approximate references to USD equivalents.
Exact NZD amounts vary by store and currency conversion at checkout.
Third‑party resellers may sell multi‑month codes but are unofficial and often priced above store rates.
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Realms (Bedrock, owner + 2 players) | Approx. local equivalent of US$3.99/month (exact NZ$ not publicly listed) | Monthly | Private Realm, up to 2 additional players, cross‑platform, backups, three world slots |
| Realms Plus (Bedrock, owner + 10 players) | Approx. local equivalent of US$7.99/month (exact NZ$ not publicly listed) | Monthly | All Realms features plus Marketplace Pass (150+ content packs), up to 10 players |
| Realms (Java Edition) | Approx. local equivalent of US$7.99/month (exact NZ$ not publicly listed) | Monthly | Up to 10 players, three world slots, community content (no Marketplace) |
The Consumer Guarantees Act (CGA) 1993 covers services, including many digital services and subscriptions.
Services must be carried out with reasonable care and skill, fit for purpose and delivered within a reasonable time.
The Fair Trading Act 1986 prohibits misleading or deceptive conduct and unfair contract terms in consumer dealings.
This applies to how subscription terms, cancellation and refund policies are presented to NZ consumers.
Some users praise Realms for enabling creative, relaxing gameplay and enjoy the convenience of managed worlds.
Design and basic features are appreciated by players seeking simple private servers.
Many reviews report confusing login systems, difficulty cancelling, and challenges getting prompt customer support.
Users also report reliability issues such as errors, lag and occasional unresponsiveness affecting play.
Realms can be convenient, but check which account purchased the subscription and keep backups to avoid data loss.
Expect storefronts (Apple/Google/Microsoft) to be the faster route for subscription management and refund requests.
A frequent error is attempting cancellation on a different Apple/Google/Microsoft account than the one used to purchase Realms.
Always verify which account was charged before requesting cancellation or refunds.
Many users assume cancelling immediately triggers a prorated refund; stores and Mojang usually do not issue automatic refunds.
Request a refund explicitly and provide evidence if you believe the service failed to meet guarantees.
Purchasing codes from third‑party sellers can cause problems with validity, refunds and support eligibility.
Prefer official stores to simplify cancellation and consumer protections.
The table below summarises core differences between common Realms plans to help decide which plan suits you or whether to cancel.
Choose the plan that matches the number of players and whether you want Marketplace content; cancel through the original storefront for fastest results.
| Plan | Max players | Marketplace | Price (approx) | Best for |
|---|---|---|---|---|
| Realms (Bedrock, small) | Owner + 2 | No | Approx. US$3.99/month | Small groups, casual play |
| Realms Plus (Bedrock) | Owner + 10 | Yes (Marketplace pass) | Approx. US$7.99/month | Families or larger groups who want extra content |
| Realms (Java) | Up to 10 | No (community content) | Approx. US$7.99/month | Java players who want simple hosted servers |
Confirm cancellation in the store (Apple/Google/Microsoft) and keep confirmation screenshots or emails.
Make local backups of any world you need before the subscription expiry to avoid permanent loss.
Mojang AB Attn: Customer Service
Söder Mälarstrand 43 Stockholm SE‑11825 Sweden
Cancellation and support queries are typically handled through the store used to purchase (Apple, Google, Microsoft) or via Minecraft Support.
Although Mojang AB is the registered company, Microsoft may handle some support and billing depending on your purchase path.
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Written by Lily Roberts
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.