Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Harnafit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Harnafit: Easy Method
What is Harnafit
Overview
Harnafit is a fitness app offering short, guided workouts, personalised plans and routines aimed at flexibility, core strength and stress relief.
The app is distributed via Harna's website and major app stores (Apple App Store and Google Play), with subscription-based access to premium features.
Who uses it
Users include beginners and busy people seeking short, easy-to-follow sessions and tailored workout plans.
Reviews note calming narration and adaptable routines, though some users report billing and refund issues.
How to cancel Harnafit
Cancel via Harna website (Web)
- Log into My account → My subscriptions on the Harna website.
- Select “Cancel renewal” for the subscription you want to stop.
- Cancel at least 24 hours before the free trial ends or the next billing date.
- Note: the cancel button may take about 24 hours to appear after purchase or if the plan has been kept active.
- Deleting the website account does not cancel active subscriptions - use the subscription page above.
Cancel via App Store (iOS) and Google Play
- For iOS: Open your Apple ID account settings and turn off auto-renewal for the subscription.
- For Google Play: Open Google Play subscriptions in your Google account and turn off auto-renewal.
- Always cancel at least 24 hours before the free trial ends or the current billing period renews.
- In-app purchases are managed by the app stores, so cancellation in the store is required for those purchases.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access until the end of the current paid period or free trial.
Cancellation prevents future renewals but does not usually refund the current period.
Renewal and billing
Auto-renewal is stopped once cancellation is confirmed; ensure cancellation occurs at least 24 hours before renewal.
If you cancel too late, the subscription may renew and become payable for the next period.
Your account data
Canceling a subscription does not necessarily delete your account or personal data from Harna's systems.
If you want account deletion, follow Harna's account settings, but remember deletion is separate from cancelling subscriptions.
Will I get a refund?
General refund policy
There are no guarantees of refund if a subscription was not cancelled at least 24 hours before billing.
If you miss the 24-hour window before renewal, Harna generally cannot refund the charge.
In-app purchases and app stores
- Refunds for purchases made through the Apple App Store or Google Play must be requested from the respective app store.
- Harna does not directly process refunds for in-app purchases made via Apple or Google.
Disputes and exceptions
- If charges were unexpected, unclear or possibly deceptive, you can raise a dispute with your bank.
- You may also lodge a complaint with the Commerce Commission or contact consumer protection bodies in New Zealand if you suspect unfair trading practices.
Harnafit plans and pricing
Pricing table
| Plan | Approx. price (NZ$) | Period | Features |
|---|---|---|---|
| 1 month workout plan | approx. NZ$32.00 | Monthly | Access to personalized workout plan |
| 3 months workout plan | approx. NZ$80.00 | Quarterly | Access to personalized workout plan for three months |
| 1 year subscription | approx. NZ$96.00 | Annual | Access to personalized workout plan for one year |
| Lifetime access | approx. NZ$80.00 | Lifetime | One-time purchase for lifetime access |
Notes on pricing
These prices are approximate conversions from USD listings in other App Store regions and may not reflect NZ App Store prices exactly.
Actual prices in New Zealand can vary due to regional pricing and taxes; check your app store for current local pricing.
Your consumer rights in New Zealand
Cooling-off and change of mind
Under New Zealand consumer law, there is a change-of-mind right for unsolicited goods/services in some cases (cooling-off within 7 days).
Whether cooling-off applies depends on how the service was sold and the contract terms; check the specific purchase circumstances.
Guarantees and complaints
The Consumer Guarantees Act may apply for digital services that are not as described or are defective.
If you believe trading practices were unfair or misleading, you can complain to the Commerce Commission or seek dispute resolution through your bank.
Customer experiences
Positive feedback
- Users praise short, easy-to-follow workouts that fit busy schedules and support flexibility and stress relief.
- Beginners appreciate clear instructions, gentle exercises and calming narration.
Negative feedback
- Many users report unexpected extra charges (for example, trials followed by additional fees) and difficulty obtaining refunds.
- Complaints include poor customer service and concerns about misleading or unclear billing practices.
Documentation checklist
What to keep
- Purchase receipts and confirmation emails showing dates and subscription IDs.
- Screenshots of subscription pages, billing history and any cancellation confirmations.
When contacting stores, banks or regulators
- Have app store receipts (Apple/Google Play) ready when requesting refunds from the store.
- Provide clear timeline: purchase date, trial period end, cancellation attempt and charge date.
Common mistakes
Mistakes when cancelling
Waiting until the last minute and cancelling less than 24 hours before renewal can trigger an unwanted renewal charge.
Another common error is deleting the account without cancelling the subscription - this does not stop billing.
Mistakes with refunds and disputes
Assuming Harna can refund in-app charges made via Apple/Google - those refunds must be requested from the app store.
Not collecting receipts or screenshots makes disputes with your bank or app store harder to resolve.
Comparative recap
Quick comparison table
| Platform | How to cancel | Cancel window | Refund handling |
|---|---|---|---|
| Web (Harna website) | My account → My subscriptions → Cancel renewal | At least 24 hours before trial end or next billing | Refunds handled per Harna policy; late cancellations generally not refundable |
| App Store (iOS) | Turn off auto-renewal in Apple ID subscriptions | At least 24 hours before trial end or next billing | Request refunds from Apple (Apple handles in-app refunds) |
| Google Play | Turn off auto-renewal in Google Play subscriptions | At least 24 hours before trial end or next billing | Request refunds from Google Play (Google handles in-app refunds) |
How to decide
If you bought through an app store, cancel and request refunds through that store first.
If charges are unclear or you suspect unfair practices, gather documentation and consider a bank dispute and filing a complaint with NZ authorities.
After cancelling
What to check next
- Confirm cancellation by checking your subscription page and saved screenshots or confirmation emails.
- Monitor your bank or card statement for unexpected charges in the following billing cycle.
Further help and official resources
- Manage subscriptions on Apple (Apple support)
- Request a refund from Apple
- Manage subscriptions on Google Play
- Request a refund from Google Play
- Commerce Commission New Zealand
- Consumer Protection (New Zealand)
Address
Company address
Harnafit’s general company address (as provided):
1st Floor, Georgiou Christoforou 8, Strovolos, Nicosia, 2012, Cyprus
Notes about postal cancellations
No specific New Zealand postal cancellation address was found; use the website or app-store cancellation methods for fastest results.
If you plan to send written correspondence, use the company address above and include full purchase details and supporting documents.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.