Cancel DIET DOCTOR online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Diet Doctor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Diet Doctor: Easy Method
What is Diet Doctor
Overview
Diet Doctor is a subscription-based digital service offering low-carb and ketogenic diet guides, recipes, and health resources.
It provides web and mobile app access with membership features such as meal plans, premium articles, and tracking tools.
Key offerings
Members get access to premium content, meal plans, and exclusive tools across devices.
Sign-ups can occur on the web, via Apple App Store (iOS), or Google Play (Android).
How to cancel Diet Doctor
Cancelling a web subscription (credit card or PayPal)
- Sign in to Diet Doctor on the web and open your profile.
- Go to the Membership page and click “Cancel membership” or “Manage my membership”.
- Follow the on-screen steps; cancellation takes effect at the end of your current billing cycle.
- See the official instructions: Cancel my membership (web).
Cancelling App Store (iOS) or Google Play (Android)
- If you signed up through Apple App Store, cancel via your Apple ID / iTunes subscriptions page; Diet Doctor cannot cancel for you.
- If you signed up through Google Play, cancel through Google Play Subscriptions in your Google account.
- Follow platform procedures to ensure no future auto-renewals are charged.
- Official Apple cancellation details: Cancel Appstore membership.
- Official Google Play cancellation details: Cancel Google Play membership.
What happens when you cancel
Access after cancellation
Cancellation ends future billing, but you retain access until the end of the current paid period.
No automatic pro-rated refunds are provided when cancellation is processed on the web.
Account and data
Your account remains active until the subscription period ends; personal data stays according to Diet Doctor's terms.
You may request access, correction, or erasure of personal data under applicable privacy principles.
Will I get a refund?
Free trial period
Diet Doctor offers a 7-day free trial during which you can cancel at any time without being charged.
Cancel before the trial ends to avoid the initial subscription charge.
After the trial and exceptions
- After the trial, purchases are generally final and non-refundable.
- Refunds may be granted only at Diet Doctor’s sole discretion in exceptional cases.
- App Store purchases require contacting Apple for refunds outside the trial: Refund policy.
- Google Play refunds should be requested via Google Play; if unsuccessful, contact Diet Doctor support via their help center.
Diet Doctor plans and pricing
Plan overview
Plan names and billing options are displayed on Diet Doctor's site or in the app during sign-up.
Pricing can vary by country, platform, and promotional periods.
Typical price points
| Plan | Billing cycle | Price (NZ) |
|---|---|---|
| Basic / Monthly | Monthly | Varies |
| Annual | Yearly | Varies |
| Lifelong / One-time | One-time | Varies |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law (Consumer Guarantees Act and Fair Trading Act) requires services to be fit for purpose and not misleading.
Unfair automatic renewal terms or misleading practices may be challenged under the Fair Trading Act.
Remedies and complaint options
- If Diet Doctor fails to remedy problems (unexpected charges, access loss, misleading terms), you may contact the Commerce Commission or pursue small claims at the Disputes Tribunal.
- You can request data rights such as access, correction, or erasure under New Zealand privacy principles; refer to Diet Doctor’s terms: Diet Doctor terms.
Customer experiences
Positive experiences
Some users report successful outcomes, resolved billing issues, and ongoing membership after customer support actions.
Examples include members crediting accounts and continuing subscriptions with positive health reports.
Negative feedback
Common complaints involve unexpected charges, difficulty cancelling during trials, and slow or unhelpful customer support responses.
Users also report concerns about renewals without timely reminders and occasional technical access issues.
Documentation checklist
What to collect before contacting support
- Account email and username used to sign up.
- Proof of purchase or billing statement showing the charge.
- Screenshots of subscription status or trial dates, if available.
- Receipts from Apple or Google if the purchase was made through an app store.
What to prepare for disputes
- Clear timeline of actions taken (sign-up date, cancellation attempt date, charge date).
- Copies of any communication with Diet Doctor support or app store support.
- Reference to Diet Doctor help articles used as guidance: Diet Doctor Help Center.
Common mistakes
Canceling in the wrong place
One common error is attempting to cancel a subscription through Diet Doctor’s website when the subscription was purchased via Apple or Google.
Always cancel through the platform where you originally subscribed to stop renewals.
Missing trial deadlines and documentation
Another mistake is assuming cancellation during the trial was completed without saving confirmation; this can lead to unexpected charges.
Keep confirmation emails or screenshots when you cancel, and verify your subscription status in the relevant app store or web account.
Comparative recap
At-a-glance comparison
| Purchase method | How to cancel | Refund route | Effective date |
|---|---|---|---|
| Web (credit card / PayPal) | Membership page -> “Cancel membership” | No refunds after trial except discretionary | End of current billing cycle |
| Apple App Store (iOS) | Cancel via Apple ID / iTunes subscriptions | Request refund from Apple; Diet Doctor cannot refund | Depends on Apple subscription settings |
| Google Play (Android) | Cancel through Google Play Subscriptions | Request refund via Google Play; contact Diet Doctor if unresolved | Depends on Google Play subscription settings |
Key takeaways
Where you signed up determines how you cancel and who handles refunds.
Keep records and act before trial expiry to avoid charges.
After cancelling
Next steps
Confirm cancellation in your Diet Doctor account or in the relevant app store to ensure no future renewals.
Save cancellation confirmations and review the end date of your access.
Help and resources
- Cancel web membership: Cancel my membership (web)
- App Store cancellation guidance: Cancel Appstore membership
- Google Play cancellation guidance: Cancel Google Play membership
- General refund and trial policy: Paid services, free trial, cancellation & refund policy
Address
Headquarters for written requests
Diet Doctor’s main postal address is in Sweden and must be used for written cancellation requests if needed by post.
There is no separate New Zealand postal address for cancellations.
Postal address
Fleminggatan 7, 112 26 Stockholm, Sweden
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.