Cancel HUCKLEBERRY online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Huckleberry service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Huckleberry: Easy Method
What is Huckleberry
Overview
Huckleberry is a baby and toddler sleep and feeding tracking service with AI-assisted features such as SweetSpot® and schedule creation.
It is delivered as a mobile app and web service with subscription plans that unlock AI insights, chat and custom sleep plans.
How it is delivered
The service is sold through the Huckleberry website and via mobile app stores (Apple App Store and Google Play).
Payments and subscription management are handled either by the store used at purchase or through Huckleberry/PayPal for web purchases.
How to cancel Huckleberry
Cancel via iOS (Apple App Store)
- Open the Apple Settings app, tap your name, then Subscriptions and find Huckleberry to cancel.
- Huckleberry can link you to Apple subscriptions, but Apple manages iOS App Store refunds and cancellations. See Apple support for details.
Cancel via Android (Google Play)
- Open the Google Play Store app, tap your profile, then Payments & subscriptions → Subscriptions and cancel Huckleberry there.
- The Huckleberry app may include a link to manage your Google Play subscription, but final management is in the Play Store.
Cancel via Web / PayPal
- If you subscribed on Huckleberry’s website or via PayPal, manage recurring payments through your PayPal account or contact Huckleberry support to cancel.
- Huckleberry support can assist with web subscriptions; use the Help Center contact options for requests.
In-app cancellation (where available)
- In some app versions the path is Settings → Huckleberry Memberships → Cancel subscription; this stops auto-renewal but does not guarantee a refund.
- Follow the app prompts and confirm cancellation; retain proof of the confirmation screen or email.
What happens when you cancel
Access after cancellation
Canceling stops future auto-renewals but you usually retain access to paid features until the end of the current paid period.
You should check the subscription expiry date in your store account or Huckleberry profile to confirm access length.
Account and data
Cancellation typically does not delete your account or data automatically; your logs and settings are normally retained unless you request deletion.
Contact Huckleberry support if you want account deletion or data export after cancelling your subscription.
Will I get a refund?
Standard policy
Canceling a subscription does not automatically issue a refund; the subscription generally remains active until the paid period ends.
Huckleberry’s cancellation stops renewal but does not equal a refund.
Platform-specific refund routes
- App Store (iOS) refunds must be requested from Apple; Huckleberry does not process App Store refunds.
- Google Play refunds are handled by Google through their support/refund process.
- Web/PayPal purchases: manage recurring payments in PayPal or contact Huckleberry support to discuss refunds case-by-case.
Exceptions and statutory rights
Huckleberry’s public materials do not explicitly reference a 14-day cooling-off period for digital subscriptions in New Zealand.
Assume standard platform rules apply and that automatic 14-day refunds are not guaranteed unless stated by the store or Huckleberry support.
Huckleberry plans and pricing
Available plans
Huckleberry offers tiered subscription plans with monthly and annual billing options and different AI features.
Prices are displayed in USD in the app store and converted to NZD at purchase with local taxes applied.
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Huckleberry Plus | US$9.99/mo or US$58.99/yr | Monthly / Annual | SweetSpot®, Schedule Creator, Insights, Enhanced Reports, AI Logging |
| Huckleberry Premium | US$14.99/mo or US$119.99/yr | Monthly / Annual | Everything in Plus, plus Berry 24/7 AI chat and Custom Sleep Plans |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
The CGA provides guarantees for services and goods; services must be provided with reasonable care and skill and be fit for purpose.
If Huckleberry’s service fails to meet these guarantees you may be entitled to remedies under the CGA.
Refund and cooling-off expectations
There is no automatic statutory 14‑day cooling-off right for digital subscriptions in New Zealand unless a provider or platform offers one.
Because Huckleberry relies on platform billing, refund rights often follow Apple/Google/PayPal policies rather than a site-specific cooling-off rule.
Practical steps under NZ law
- If the app fails to perform, document the issue and contact Huckleberry support first.
- If unresolved, you can seek remedies under the CGA or consult Consumer Protection NZ for guidance.
- For platform purchases, follow store dispute/refund procedures and keep receipts/screenshots.
Customer experiences
Common complaints
Several users report app instability such as frequent logouts, crashes, lag and slow performance, which can be disruptive to daily tracking.
Some users have reported unexpected account logouts or deletion and slow or no response from support in those cases.
Feature feedback
AI-based features like nap tracking and recommendations receive mixed feedback; some users find the AI unintuitive or unhelpful.
There are few location-specific positive reviews publicly available for New Zealand; reviewers tend to cancel when features don’t meet expectations.
Documentation checklist
What to gather before contacting support
- Subscription receipt from Apple, Google or PayPal showing payment date and amount.
- Account email and username used with Huckleberry.
- Subscription ID or order number if listed in the receipt or app stores.
Additional helpful items
- Screenshots of the subscription page in the app or App Store/Play Store listing.
- Evidence of any app errors, crashes or issues (logs, screenshots, timestamps).
- Copies of any prior support tickets or replies from Huckleberry.
Common mistakes
Trying to cancel in the wrong place
Many users attempt to cancel inside the Huckleberry app on iOS without realizing Apple manages App Store subscriptions.
Always check which platform processed your payment (Apple, Google, Huckleberry/PayPal) before following cancellation steps.
Assuming cancellation equals refund
Users often assume cancelling will trigger an immediate refund; in most cases it will not and the subscription stays active until expiry.
If you need a refund, follow the platform’s refund process and keep proof of cancellation and payments.
Not keeping proof
Failing to save receipts, confirmation screens or support ticket numbers makes disputes harder to resolve.
Always take screenshots and forward confirmation emails to a safe place after cancelling or requesting refunds.
Comparative recap
Quick comparison by purchase method
| Purchase method | How to cancel | Who processes refunds | Access after cancel |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via Apple Subscriptions in iOS Settings or App Store | Apple handles refunds | Access remains until current paid period ends |
| Google Play (Android) | Cancel via Google Play Subscriptions in the Play Store | Google handles refunds | Access remains until current paid period ends |
| Web / PayPal | Cancel via PayPal recurring payments or contact Huckleberry support | Huckleberry support or PayPal depending on the payment method | Access remains until current paid period ends unless otherwise agreed |
After cancelling
Immediate steps
- Save confirmation of cancellation and any emails or screenshots showing subscription end date.
- Check your App Store/Play Store or PayPal account to confirm there are no future scheduled payments.
Where to get help and next steps
- Huckleberry Help Center articles: How can I cancel my membership/subscription?
- Membership change guidance: How do I change my membership?
- If you need Apple or Google help with refunds, use the support pages in the App Store or Play Store to file refund requests.
Address
Postal address for cancellations
No public postal address for Huckleberry cancellation was found in available documents or their Help Center.
If you require a postal address for legal or formal notices, contact Huckleberry support through their Help Center and request the appropriate address.
Support contact
Start with Huckleberry’s Help Center for cancellation, account or refund queries: Huckleberry Help Center.
For store-related refunds and subscription management, use Apple, Google Play or PayPal support according to where you purchased the subscription.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.