Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Reviversoft service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Reviversoft: Easy Method
What is Reviversoft
Overview
ReviverSoft is a software company that sells PC and system maintenance tools such as PC Reviver, Driver Reviver and a suite bundle called Total PC Care.
The company distributes licences online and uses a payment partner (Cleverbridge) to process subscriptions and renewals.
Products and services
Products include utilities for drivers, registry, disk repair, privacy, security and system optimisation, often bundled under an annual Total PC Care plan.
Subscriptions typically auto-renew yearly unless cancelled before the renewal date.
How to cancel Reviversoft
Cancel via order confirmation email
- Locate the order confirmation email you received after purchase.
- Click the "Cancel your Subscription …" link in that email to stop future automatic renewals.
Cancel via payment partner (Cleverbridge)
- If you cannot use the email link, contact Cleverbridge and ask them to cancel the subscription on your behalf.
- ReviverSoft’s support documentation refers customers to Cleverbridge for subscription cancellations: ReviverSoft cancellation instructions.
What happens when you cancel
Effect on access
Cancellation stops future automatic renewals; you generally retain access for the remainder of the paid period.
Licensed features may continue to function until the subscription expiry date, after which access may be reduced.
Account and data
Cancelling a subscription does not necessarily delete your account or data; contact support if you want account removal.
Keep copies of receipts and cancellation confirmations for your records in case of disputes.
Will I get a refund?
Standard refund policy
ReviverSoft offers a full refund if you request it within 30 days of purchase according to their published policy.
This 30-day promise is stated in their terms and support pages: EULA / refund reference.
Process and exceptions
- Refund requests are evaluated and ReviverSoft may first offer technical support before approving a refund.
- Approved refunds are processed through Cleverbridge; timing can be immediate or up to 24 hours (or longer depending on payment method).
- If you have recurring or unauthorised charges, gather transaction records before contacting support or Cleverbridge.
Reviversoft plans and pricing
Pricing summary
ReviverSoft lists plans in USD; official NZD pricing is not published. Approximate NZD estimates are provided using ~1 USD = 1.6 NZD.
Promotions and discounts may change the effective price; check the order confirmation for the exact charge you paid.
Plan table
| Plan | Price (USD / approx NZD) | Period | Features |
|---|---|---|---|
| Total PC Care (ReviverSoft official) | USD $99 (~NZ$158 est.) | Annual | Full suite access: PC Reviver, Driver Reviver, Security Reviver, Disk Reviver, Registry Reviver, Privacy Reviver, InstallSafe, Start Menu Reviver, Battery Optimizer, MacReviver |
| Total PC Care (TechRadar reference) | USD $107 (~NZ$171 est.) | Annual | Same full suite |
| Total PC Care (Deal discount) | USD $49.99 (~NZ$80 est.) | Annual | Same full suite (discounted promotion) |
Your consumer rights in New Zealand
Key legal protections
Under New Zealand law the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA) provide remedies if services are not of acceptable quality or are misrepresented.
These laws can support cancellation, refunds or other remedies where a service fails to meet the consumer’s reasonable expectations.
How to act on your rights
- If you believe ReviverSoft misled you or charged you without proper consent, you can raise a complaint under the FTA.
- Seek help from NZ authorities and advice services such as Consumer Protection and the Commerce Commission.
Customer experiences
Reported problems
Public reviews include reports of recurring auto-renewal charges despite cancellation attempts and difficulty obtaining refunds.
Complaints also describe poor customer service responsiveness and, in some cases, technical fixes that caused further issues: Sitejabber, Trustpilot.
Positive outcomes and balance
ReviverSoft’s published policy supports a 30-day full refund and many users successfully cancel or obtain refunds through the provided channels.
If you follow documented cancellation steps and keep clear records you improve the chance of a smooth resolution.
Documentation checklist
What to gather before contacting support
- Order confirmation email and receipt (contains cancellation link).
- Transaction ID, date of purchase and charged amount.
- License key or account email used to register the product.
Additional evidence to keep
- Screenshots of charges and any cancellation attempts or error messages.
- Copies of email correspondence with ReviverSoft or Cleverbridge and bank/card statements for disputed charges.
Common mistakes
Assuming uninstall = cancel
Uninstalling the software from your computer does not automatically cancel a subscription or stop renewals.
Always cancel via the order confirmation email link or through the payment partner to prevent future charges.
Not saving proof of purchase
Failing to keep the original order email, receipt or transaction ID makes disputes harder to resolve.
Keep records and screenshots of any communication about cancellations or refunds for evidence.
Comparative recap
What to compare
This table summarises key points for quick reference and practical next steps for New Zealand consumers.
Use it to decide how to proceed with cancellation, refund requests or complaints.
Recap table
| Topic | ReviverSoft key points | What to do in New Zealand |
|---|---|---|
| Cancellation method | Cancel via "Cancel your Subscription …" link in order email or ask Cleverbridge to cancel. | Locate order email first; contact Cleverbridge if email link unavailable. |
| Refund policy | Full refund if requested within 30 days; processed via Cleverbridge. | Request refund within 30 days; provide receipts and transaction IDs. |
| Auto-renewal | Subscriptions auto-renew annually unless cancelled. | Cancel before renewal date; check bank for unexpected charges. |
| Support and disputes | Refunds and cancellations routed through Cleverbridge; support may offer troubleshooting first. | Document all attempts; escalate to NZ consumer authorities if unresolved. |
| Pricing | USD pricing published; NZD not official (approx conversions used). | Check order confirmation for exact charged amount; watch for promotional rates. |
After cancelling
Steps to confirm cancellation
- Save any cancellation confirmation emails or reference numbers.
- Monitor your bank or card statement for any further charges for at least one billing cycle.
Where to get help
- ReviverSoft cancellation support: ReviverSoft cancellation page.
- ReviverSoft refunds & cancellations page: Refunds & Cancellations.
- If you need consumer advice in NZ, see Consumer Protection and Commerce Commission.
Address
Published company address
ReviverSoft lists a U.S. mailing address which may be used for formal correspondence: 2121 N. California Blvd., Suite 290, Walnut Creek, CA 94596, USA.
This is the company’s published postal contact rather than a New Zealand address.
Local options for New Zealand consumers
ReviverSoft does not appear to maintain a local NZ postal address for cancellations; use the order email link or Cleverbridge for cancellations.
For unresolved issues consider contacting NZ consumer authorities for guidance and complaint escalation.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.