Cancel Higgsfield: Easy Method

What is Higgsfield

Overview

Higgsfield is a cloud-based creative platform that generates videos and images using templates and credits. It offers multiple subscription plans with varied monthly quotas and feature access.

Who uses it

Individuals, content creators and small teams use Higgsfield for rapid visual content creation and prototyping. Pricing is listed in USD on the Higgsfield site and in app stores for New Zealand users.

How to cancel Higgsfield

Cancel via Higgsfield website (direct subscriptions)

• Sign in to your Higgsfield account at the official site.
• Go to Account or Settings → Billing or Subscription.
• Choose Cancel Subscription and follow on-screen prompts to confirm.

Cancel via mobile stores (App Store / Google Play)

• iOS (Apple App Store): Open Settings → [your name] → Subscriptions → select Higgsfield → Cancel Subscription.
• Android (Google Play): Open Google Play Store → Menu → Payments & subscriptions → Subscriptions → select Higgsfield → Cancel subscription.

Cancel by contacting support or mail

• If you cannot cancel online, use Higgsfield’s support/contact form on their website to request cancellation.
• For formal notices or legal correspondence, mail to Higgsfield, Inc., Attn: Legal Dept., 535 Mission St, 14th Floor, San Francisco, CA 94105, United States.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription you typically retain access until the end of the current billing period. After that date, premium features and quotas are disabled.

Billing and renewals

Cancellation prevents future automatic renewals for the subscription you cancel. You may still see the final charge for the current period if it has already been billed.

Data and exports

Your projects and account data may be retained according to Higgsfield’s data policy. Export or download important files and invoices before your access ends.

Will I get a refund?

General refund position

Refunds depend on how you subscribed and Higgsfield’s terms of service. Direct subscriptions are handled by Higgsfield; purchases via Apple or Google follow the store’s refund policies.

Common exceptions and remedies

• Refunds are more likely for duplicate charges, billing errors or services that fail to work as described.
• Apple and Google often process store refunds according to their own rules; contact their support for requests made through those stores.
• If you believe you are entitled to a refund and Higgsfield declines, document correspondence and consider contacting your card issuer as a last resort.

Higgsfield plans and pricing

Pricing summary

Prices shown on Higgsfield’s official site are in USD. For exact New Zealand dollar prices check your App Store listing.

Plan list

Your consumer rights in New Zealand

Core protections

New Zealand consumers are protected by laws such as the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA). These laws cover goods and services supplied to consumers and prohibit misleading conduct.

How rights apply to digital subscriptions

• Services must be supplied with reasonable care and skill and match their description.
• Digital content supplied for a price can attract consumer remedies if defective or not as described.
• Automatic renewals must be disclosed; you can cancel to stop future payments.

Practical steps for NZ consumers

• Keep receipts and screenshots of advertising or plan descriptions.
• If rights are breached, first raise the issue with the supplier; escalate to consumer authorities if unresolved.

Customer experiences

Positive feedback

Many users praise Higgsfield for its quick content generation, variety of templates and ease of use. Higher-tier plans are noted for generous quotas and early access to features.

Negative feedback

Common complaints include confusion over billing cycles, automatic renewals and limited transparency about NZD pricing. Free plan users often cite watermarks and limited outputs.

Documentation checklist

Before you contact support

• Account email and username used with Higgsfield.
• Subscription ID, plan name and billing date.
• App store receipt (Apple/Google) or Higgsfield invoice.

Evidence to gather for disputes

• Screenshots of subscription pages, billing charges and confirmation emails.
• Bank or card statements showing the charges you dispute.
• Copies of correspondence with Higgsfield support.

Common mistakes

Canceling in the wrong place

A frequent error is canceling the account on the website while the subscription was purchased through Apple or Google. The store subscription remains active unless cancelled there.

Assuming an immediate refund or deletion

Users sometimes expect instant refunds or immediate data deletion. Refunds are subject to policy and data is typically stored per retention rules; export content before access ends.

Missing billing cycle timing

Canceling mid-cycle does not always produce a pro rata refund. Many subscriptions remain active until the end of the paid period, so check the billing date before cancelling.

Comparative recap

Quick plan comparison

How to choose

Choose based on monthly output needs and whether you require early access or concurrent creations. Check which billing store (direct, Apple, Google) you used before cancelling.

After cancelling

Export and close out

• Download or export all projects, media and invoices before your access ends.
• Remove saved payment methods if you do not plan to return.

Helpful links

• Manage subscriptions on Apple (Apple Support)
• Manage subscriptions on Google Play
• Consumer Protection - New Zealand (official guidance)
• Higgsfield official site (use contact/support form)

Address

Corporate mailing address

Higgsfield, Inc., Attn: Legal Dept., 535 Mission St, 14th Floor, San Francisco, CA 94105, United States.

Notes on contacting from New Zealand

No New Zealand postal address is publicly listed. For formal notices use the US address above and also submit a support request via Higgsfield’s website for faster response.