Cancel Magzter: Easy Method

What is Magzter

Service overview

Magzter is a digital newsstand and subscription service offering access to thousands of magazines and newspapers worldwide, including New Zealand titles such as New Zealand Listener.

It offers single-title subscriptions and bundled tiers such as Magzter GOLD for unlimited access across devices.

How people use Magzter in New Zealand

Users in New Zealand subscribe via the Magzter website or through in‑app purchases on iOS (App Store) and Android (Google Play).

Billing, access and support may differ depending on whether the subscription was bought through Apple, Google or directly from Magzter.

How to cancel Magzter

Cancel via App Store (iOS)

• Open Settings → tap your name → iTunes & App Store.
• Tap your Apple ID → View Apple ID → Subscriptions → select Magzter → Cancel Subscription.
• Important: cancel more than 24 hours before renewal to avoid being charged for the next period.

Cancel via Google Play (Android)

• Open Google Play Store → Menu (swipe or tap) → Account → Subscriptions.
• Tap Magzter → Cancel and follow prompts to confirm.
• Google Play subscriptions are managed entirely in the Play Store app.

Cancel via Magzter website or direct support

• Log in to your Magzter account on the website, go to Billing / Subscription / Manage Account / Settings and follow the cancellation prompts.
• Alternatively email help@magzter.com requesting cancellation; include your account email and subscription details.
• If you prefer post, send a request to Magzter Inc., One Rockefeller Plaza, 11th Floor, New York, NY 10020, United States.

What happens when you cancel

Access after cancellation

If you cancel a recurring subscription you generally keep access until the end of the paid period.

Access termination timing depends on the purchase channel (App Store, Google Play, or Magzter direct).

Renewals and billing

Cancellations stop future auto-renewals but do not necessarily issue refunds for the current term.

For App Store and Google Play purchases, refunds and billing disputes are handled by Apple or Google respectively.

Data and account

Cancelling a subscription does not automatically delete your Magzter account or reading history unless you request account removal.

Contact Magzter support if you want data deleted or to confirm what remains after cancellation.

Will I get a refund?

Magzter GOLD short-term policy

Magzter offers a 7‑day "No Questions Asked" refund for Magzter GOLD: email help@magzter.com within 7 days of subscription start for a full refund.

This 7‑day refund generally does not apply to single-issue purchases or purchases made through Apple/Google stores where platform rules differ.

General refund rule and exceptions

Magzter’s General Terms state that all sales are final and no refunds will be issued in full or in part.

However, platform stores (Apple/Google) and local consumer protection laws may create exceptions for defective or misleading services.

Practical steps if you need a refund

• If you purchased via Magzter site: email help@magzter.com within 7 days for MAGZTER GOLD; include date and order details.
• If you purchased via Apple or Google: use Apple/Google refund procedures and their support centres to request a refund.
• If Magzter refuses and you believe the service was defective or misleading, consider contacting your bank to dispute the charge or Consumer NZ for guidance.

Magzter plans and pricing

Pricing table

Notes on pricing

App Store prices reflect in-app purchase listings in the New Zealand iOS store; Magzter site prices may differ.

Always check the exact price and billing terms at the point of purchase, as regional taxes or promotions can change the amount charged.

Your consumer rights in New Zealand

Basic rights under New Zealand law

Under New Zealand consumer law, digital goods and services are covered by consumer protection rules, including the Consumer Guarantees Act where applicable.

Services that are defective, not provided, or misleading may give you rights to remedy, including refunds or cancellation.

Practical advice for disputes

• Keep records of purchase receipts, cancellation attempts and emails to Magzter.
• If Magzter denies a refund you believe you’re entitled to, contact your bank to dispute the charge or request a chargeback.
• Contact Consumer NZ for guidance on next steps and to understand how the law applies to your situation.

When policy and law may conflict

Magzter’s "all sales final" policy may not override local consumer rights in New Zealand if the service is defective or misleading.

Use documented evidence of problems and communications to support any complaint with your bank or Consumer NZ.

Customer experiences

Positive experiences

• Many users report prompt, helpful customer service resolving access and payment issues courteously.
• Users praise a wide selection of magazines and cross-device usability.
• Long-term Magzter GOLD subscribers often report good value and reliable access.

Negative experiences

• Complaints about automatic renewals and unclear consent to recurring charges.
• Some users say cancellation was hard and refunds were refused despite requests.
• Negative reviews describe frustration with "all sales final" refund language when problems occur.

Takeaways

Overall experiences vary: many users are satisfied with content and support, but recurring billing and refund handling are frequent pain points.

Documenting communications and understanding the purchase channel helps manage expectations and outcomes.

Documentation checklist

What to keep before cancelling

• Purchase receipt or order confirmation showing date, amount and purchase channel.
• Account email used to register and any username or subscription ID.
• Screenshot or record of the subscription page or renewal date.

What to keep after cancelling

• Confirmation email or screenshot showing cancellation and end-of-access date.
• Copies of all emails to/from Magzter support and any reference or ticket numbers.
• Records of bank or card statements showing the charge in case you need to dispute it.

Common mistakes

Assuming cancellation removes charge immediately

Many users think cancelling stops a current-period charge; in fact cancellation normally prevents future renewals but does not refund the current term.

If you require a refund for the current term, request it explicitly and follow the refund procedures for your purchase channel.

Not cancelling in the right place

Users sometimes cancel in the Magzter app but purchased via Apple or Google, so the platform still auto-renews the subscription.

Always cancel through the same store used to purchase: Apple Subscriptions, Google Play Subscriptions or Magzter account/billing page.

Missing timing and proof

Failing to cancel in time (for example less than 24 hours before an App Store renewal) can lead to an unwanted charge.

Not saving confirmation emails or screenshots reduces ability to argue a refund or dispute with your bank.

Comparative recap

Overview table

Quick comparison

Platform purchases (Apple/Google) require cancellations and refund requests through the platform; Magzter direct purchases use Magzter support.

Refund chances are better for direct Magzter GOLD subscriptions within 7 days than for platform purchases, where platform rules apply.

After cancelling

Confirmations to get

• Get and save a cancellation confirmation or screenshot showing the cancellation date and end-of-access date.
• Check your next billing statement or account to confirm no further charges are applied.

Helpful links and next steps

• Email Magzter support (help@magzter.com)
• Apple: manage subscriptions
• Google Play: cancel or pause subscriptions
• Consumer NZ (advice and rights)

Address

Corporate mailing address

Magzter Inc., One Rockefeller Plaza, 11th Floor, New York, NY 10020, United States

Support email

For cancellations, refunds and account support, email: help@magzter.com