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Cancellation service #1 in New Zealand
People is a magazine and digital subscription service that provides celebrity news, human‑interest stories and lifestyle content across apps and web platforms.
Subscriptions may be sold through the iOS App Store, Google Play, or directly on the People website, with features and access varying by platform.
Subscribed users typically receive full article access, special icons or status features, and in‑app benefits described on the purchase page.
Access duration and trial offers depend on the plan purchased and the platform used to subscribe.
Cancellation typically stops future renewals but does not always remove access immediately.
Depending on the billing period, you may retain access until the end of the paid term.
Automatic renewals stop when the subscription period ends, but your account and profile data usually remain unless you delete the account.
Follow the platform or People website instructions to request data deletion if desired.
Refunds depend on where you bought the subscription.
Policy: Placeholder - e.g. 14-day right of withdrawal applies for web purchases, app purchases follow platform rules.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Subscription | NZ$4.99 | Weekly | Verify icon, unlimited stars access |
| Monthly Subscription | NZ$9.99 | Monthly | Verify icon, unlimited stars access |
| Annual Subscription | NZ$39.99 | Annual | Verify icon, unlimited stars access (includes 1‑week free trial) |
Prices are as listed in the New Zealand App Store for the “New People” iOS app as of early 2026.
Actual billed amounts may vary with taxes, regional pricing changes, or promotional offers.
New Zealand consumers are generally protected by the Consumer Guarantees Act 1993 for purchases made in New Zealand.
This law covers goods and services that do not meet reasonable standards or are not fit for purpose when supplied locally.
In‑app purchases made through the App Store or Google Play are also governed by those platforms’ terms and refund policies.
Where a purchase is made directly on the web, the 14‑day right of withdrawal may apply and People’s direct terms will be relevant.
Users often try to cancel on the People website when the subscription was purchased through the App Store or Google Play.
Always check the original receipt to confirm the purchase platform before cancelling.
Another common mistake is assuming a cancellation triggers an automatic refund; refunds must be requested and reviewed under platform or web policies.
Keep proof of purchase and follow the platform’s refund request process to avoid delays.
| Method | Where to cancel | Refund policy | Notes |
|---|---|---|---|
| App Store (iOS) | Account Settings > Subscriptions on your Apple device | Follow Apple’s refund process; subject to Apple review | Fastest to manage on-device; Apple controls refunds |
| Google Play (Android) | Google Play app > Subscriptions | Follow Google Play refund rules and time limits | Manage via Google account; refunds handled by Google |
| Web | People website account settings | 14‑day right of withdrawal may apply; direct People terms | Best for direct billing; People support handles refunds |
If you bought via Apple or Google, cancel through that platform to stop renewals and request refunds there.
If you bought on the People website, cancel in your account and contact People support for web refunds under local withdrawal rights.
P.O. Box 37508, Boone, IA 50037-0508, USA
This is the standard mailing address provided for cancellation or subscription correspondence; it is a United States address, not New Zealand‑based.
If you need local assistance, use the platform support links above or contact People customer service via the website before sending postal mail.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Sophie Wright
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.