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Cancellation service #1 in New Zealand
Scientific American is a long-established popular science magazine and digital publisher that provides in-depth coverage across scientific disciplines.
The brand offers print and digital subscriptions, an iOS app and an Android app, plus online account management for subscribers.
Content includes articles, analysis, and explanatory pieces for a general audience and professionals alike.
Subscriptions can be taken as print magazine deliveries or as digital/in-app auto‑renewing plans.
Cancellations take effect at the end of your current paid term; you retain access through that period.
Auto-renewal will be turned off so the subscription does not renew at the next billing date.
Your account information and delivery preferences remain on file unless you request deletion from customer support.
Receipts and billing history are generally accessible via your account or by request to support for record-keeping.
Scientific American’s policy (effective 24 March 2025) states cancellations take effect at period end and are not eligible for refunds.
See the publisher policy at Scientific American return/refund policy.
Below are representative plans and NZ$ prices found from retail and App Store listings; App Store prices may reflect regional conversions.
Prices may change and local taxes or retailer markups are possible.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Scientific American monthly magazine (print copy, retail) | NZ$24.30 | Single issue | Monthly print magazine, general audience science coverage |
| Scientific American print magazine (retail purchase) | NZ$21.50 | Single issue | Print magazine (stock retail price, possibly used or back issue) |
| Scientific American annual subscription (iOS in-app) | NZ$51.99 | Annual | iOS app subscription auto-renewable |
| Scientific American monthly subscription (iOS in-app) | NZ$10.99 | Monthly | iOS app auto-renewable subscription |
New Zealand consumer law provides protections such as the Consumer Guarantees Act and other remedies for faulty goods and services.
These laws can sometimes give consumers a cooling-off or remedy right even when a supplier states "no refunds."
Many subscribers praise the high-quality, detailed science content and broad topical coverage.
Users commonly describe the publication as authentic and content-rich in editorial value.
Some customers report app-related issues such as login failures, subscription recognition problems and poor offline reading.
Complaints also include difficulties cancelling, unexpected auto-renewals and mixed customer service experiences.
Many users attempt to cancel through the publisher website when they subscribed via Apple or Google Play.
If you subscribed through an app store, cancel through that app store - publisher support cannot stop in-app renewals for those payments.
Users sometimes cannot locate their account email or receipt and therefore have difficulty proving subscription ownership.
Always keep a copy of your order confirmation or screenshot of the subscription settings before cancelling.
The table below summarises methods, where to cancel and refund expectations to help decide the best route.
| Method | How to cancel | Refund? | Notes |
|---|---|---|---|
| Web / Account | Manage Subscription page in your Scientific American account | No (policy: end of term, no refund) | Retains access until period end; use support if problems occur |
| iOS App (Apple) | Cancel via App Store subscription settings | Depends on Apple policies; publisher states no refunds | Publisher can't cancel App Store charges directly |
| Android (Google Play) | Cancel via Google Play account subscriptions | Depends on Google policies; publisher states no refunds | Publisher cannot cancel Google Play renewals for you |
| Phone / Email / Mail | Call 800‑333‑1199, international 001‑515‑248‑17684, or email [email protected] | No (publisher policy) | Useful if you cannot access your account online or need support |
Check that auto-renewal is turned off in your account or in your App Store/Google Play subscriptions.
Confirm you receive an email or confirmation screen showing the subscription will not renew.
Scientific American P.O. Box 3187 Harlan, IA 51593-0378 USA
This P.O. Box is the only mailing address available for subscription matters; no New Zealand-specific postal address is published.
For fastest resolution use online account cancellation or email [email protected]; call 800‑333‑1199 (or 001‑515‑248‑17684 for international callers) if required.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Maya Bell
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.