Cancel Sports Illustrated: Easy Method

What is Sports Illustrated

Publication overview

Sports Illustrated is a long‑running sports magazine covering news, analysis, and photography across multiple sports. In New Zealand it is commonly available as a digital edition through third‑party vendors.

Formats and distribution

Digital access in New Zealand is typically sold via the iSubscribe (Zinio) platform or via multi‑title services such as Readly.

Subscriptions sold through these channels are managed by the vendor listed on the product page rather than directly by the U.S. publisher.

How to cancel Sports Illustrated

Overview of cancellation method

iSubscribe (the NZ vendor for Sports Illustrated digital subscriptions) states subscriptions renew automatically unless you tell them to stop.

The site says you may cancel at any time by contacting their customer service; it does not distinguish App Store or Google Play from web cancellations.

Step-by-step cancellation (recommended)

• Locate your order: find the original order confirmation email or iSubscribe account details (order number, email used).
• Contact iSubscribe customer service: use the contact form or email link on the iSubscribe product page (iSubscribe Sports Illustrated page).
• Request cancellation: state clearly you want to stop automatic renewal and include your order number, email, and subscription details.
• Ask for written confirmation: request a confirmation email or reference number for the cancellation request.
• Follow up if you do not receive confirmation within a few days; retain all correspondence and screenshots.
• As an alternative, you can send a written cancellation to the publisher postal address if needed (see Address section below).

What happens when you cancel

Access and delivery after cancellation

The public product page does not specify whether access ends immediately or continues until the end of the paid period.

Best practice is to ask for confirmation of the access end date when you cancel and keep written proof.

Renewal and billing

iSubscribe states subscriptions renew automatically unless you tell them to stop, so cancelling should prevent future automatic renewals.

Keep an eye on your payment method for any further charges and report unexpected billing promptly to the vendor or your bank.

Will I get a refund?

What the vendor pages say

The publicly available iSubscribe product page and terms do not specify a refund policy or a refund timeframe.

There is no explicit mention of a 14‑day right or a “no refunds” clause on the page, so refunds are not clearly defined.

Possible exceptions and how to request a refund

• If you believe the service was not delivered or was faulty, contact iSubscribe customer service and request a refund, providing order details and evidence.
• If the subscription was purchased via an app store (Apple or Google), you may also raise a refund request through the App Store/Google Play purchase refund process.
• If the vendor does not resolve the issue, consider contacting your bank or payment provider to dispute an unauthorised or unresolved charge.

Sports Illustrated plans and pricing

Common digital options

Pricing in New Zealand is typically shown on iSubscribe/Zinio or via Readly for multi‑title access. Prices below are taken from publicly available listings.

Price table

Prices are based on publicly available digital offerings in New Zealand via iSubscribe and Readly, as of late 2025.

Your consumer rights in New Zealand

Key New Zealand laws

Two main laws can apply to digital subscriptions: the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA).

The CGA requires services to be provided with reasonable care and skill and fit for purpose; the FTA prohibits misleading and deceptive conduct.

How these rights may help you

• If the digital content or delivery is not as described, you may be entitled to a remedy such as a repair, replacement, or refund under the CGA.
• If advertising or product pages are misleading, the FTA may provide grounds to complain to the Commerce Commission or seek redress.
• Keep records and complain first to the vendor; escalate to a consumer protection agency or dispute resolution service if unresolved.

Customer experiences

Public review snapshot

Trustpilot reviews for isubscribe.co.nz show a low TrustScore (around 2.6/5) with many one‑star reviews in the sample dataset.

The public review set in the available data had only negative entries and complaints about service and deliveries.

Common themes in complaints

• Slow, delayed, or missing deliveries of magazines and digital access issues.
• Poor or slow customer service responses and difficulty obtaining refunds or confirmations.
• Users describing the overall experience as unsatisfactory or “rubbish”.

Documentation checklist

Essential items to gather

• Order confirmation email or invoice number.
• The email address used for the subscription and account login details.
• Payment method details (last 4 digits of card, transaction date).
• Screenshots of the product page and any terms shown at purchase.

Supporting evidence to keep

• Copies of all correspondence with iSubscribe or the vendor (emails, chat transcripts).
• Bank or card statements showing charges.
• Any error messages, delivery failure notices or screenshots of missing content.

Common mistakes

Typical user errors

Assuming cancellation must be done via App Store or Google Play when the vendor instructs contact through their customer service.

Not keeping written confirmation of the cancellation request and assuming the subscription has stopped.

How to avoid these mistakes

Always request and retain a written confirmation or reference number after cancelling, and monitor your payment method for subsequent charges.

If you bought via an app store, check both the vendor’s process and the app store refund path to be sure you cover all options.

Comparative recap

Quick comparison table

How to choose a route

If you want a single issue or a defined bundle, purchasing via iSubscribe/Zinio may be appropriate.

If you read many magazines, consider Readly’s unlimited option and weigh its monthly cost against single‑issue pricing.

After cancelling

What to track post‑cancellation

Watch your email for confirmation and your bank/card for further charges for at least one billing cycle.

Store the cancellation confirmation and any vendor replies in a safe folder for future reference.

Where to get additional help

• Contact the vendor via the iSubscribe product page: iSubscribe Sports Illustrated page.
• Check public reviews before repurchasing: iSubscribe Trustpilot reviews.
• Consider Readly for alternative access: Readly.

Address

Postal address for cancellations from New Zealand

P.O. Box 60015, Tampa, FL 33662‑0015, USA

Notes about using the address

No separate New Zealand postal address for the U.S. publisher was located in the available sources, so the U.S. P.O. Box is provided for formal written notices.

When sending physical post, include your subscription details and request a return receipt or other proof of delivery where possible.