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Cancel Amomedia Limited: Easy Method
What is Amomedia Limited
Company overview
Amomedia Limited is a digital services company referenced in user reports related to app subscriptions and recurring payments. Public information about the company is limited and the only clearly listed physical address appears to be in Nicosia, Cyprus.
How it operates
The company appears to deliver or manage paid digital subscriptions sold through app stores and payment processors rather than through a clear public pricing portal. Verified public documentation and formal policies are scarce.
How to cancel Amomedia Limited
General approach
Because Amomedia does not publish a clear cancellation pathway, cancellations usually require action at the payment source used when you signed up.
Follow the steps below depending on where you were charged.
Step-by-step cancellation by payment method
- If charged via Apple App Store: Open Settings or the App Store on your device, go to your subscriptions, find the relevant subscription and choose Cancel Subscription.
- If charged via Google Play: Open the Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions, select the subscription and cancel.
- If charged via PayPal: Log in to PayPal, go to Settings → Payments → Manage automatic payments, find Amomedia Limited and cancel the automatic payment agreement.
- If charged by card directly: Check the app or website used to subscribe for cancellation options; if none exist, contact your card issuer to block or dispute future charges and request guidance.
- If unsure where the charge originated: Check the transaction details in your bank or card statement and follow the payment-provider-specific cancellation path above.
What happens when you cancel
Access and service after cancellation
Access after cancellation depends on how the subscription was sold and the provider’s rules.
Common outcomes are immediate loss of premium features or access retained until the end of the current paid period.
Renewals and continuing charges
Cancelling at the app store or PayPal usually stops future renewals, but failure to cancel at the correct payment source can result in continued charges.
Users report that cancelling on one platform (for example, within an app) but not cancelling the payment agreement can leave recurring charges active.
Data and account information
There is limited public information about Amomedia’s data-retention or account-deletion procedures.
If you need your data removed, request deletion in writing and keep copies of your request and any responses.
Will I get a refund?
Official policy and reality
No formal refund policy for Amomedia Limited was located in publicly available sources.
User reports indicate refunds are not reliably provided, even for same-day cancellations.
Exceptions and how to request a refund
- If you paid via Apple or Google, request a refund through the App Store or Google Play refunds process first.
- If you paid via PayPal, open a dispute in PayPal’s Resolution Center and provide evidence of cancellation and any misleading information.
- If the merchant refuses and you believe the charge is unauthorized, contact your bank or card issuer to dispute the transaction.
Amomedia Limited plans and pricing
Pricing availability
No public NZD pricing or standard plans were found for Amomedia Limited for 2024/2025.
The company appears to work from custom quotes rather than clearly posted standard plans.
Summary table of plans
| Plan name | Price (NZD) | Billing frequency | Notes |
|---|---|---|---|
| Varies | Varies | Varies | Varies |
Your consumer rights in New Zealand
Key statutory protections
In New Zealand, the Consumer Guarantees Act and the Fair Trading Act protect consumers from faulty services and misleading conduct.
These laws can apply to digital services and subscriptions, but practical enforcement depends on the provider’s location and how the service was sold.
Practical steps to enforce your rights
- Keep receipts, screenshots and transaction records to support a complaint.
- Contact the payment provider (Apple, Google, PayPal, or your bank) to request a refund or to dispute charges.
- If you believe you were misled, file a complaint with the Commerce Commission or seek free advice from Citizens Advice Bureau New Zealand.
Customer experiences
Reported issues from users
Multiple users report repeated unexpected charges (for example, ~US$39.99) over several years and difficulty obtaining refunds.
Users also report that cancelling trials on the day of activation did not always produce refunds. See user reports at PayPal Community and Apple Discussions.
Mixed practical implications
Some cases appear to be resolved by cancelling the automatic payment agreement directly with PayPal or via the app store subscription settings.
However, multiple reports indicate refunds are not guaranteed even when cancellations are timely.
Documentation checklist
Essential items to collect
- Copies of receipts and invoices showing the charge.
- Screenshots of subscription pages, account settings, and cancellation attempts.
- Records of emails or messages sent to the merchant or support.
- Bank or card statements showing the charge details and merchant name.
- PayPal automatic payment agreement screenshots if applicable.
Additional useful evidence
- App store or Google Play subscription pages showing active subscriptions.
- Dates and times of first payment, renewals, and cancellation attempts.
- Any promotional text or trial terms that were shown at sign-up.
Common mistakes
Assuming cancellation in one place cancels all charges
A common error is cancelling within the app but not cancelling the payment agreement in PayPal or the app store.
This can allow automatic payments to continue even after you think you have cancelled.
Expecting an automatic refund on same-day cancellation
Users have reported cancelling on the same day and not receiving refunds, so do not assume a refund will be automatic.
Always follow the designated refund or dispute process for the store or payment provider used.
Comparative recap
Quick comparison
| Feature | What to expect |
|---|---|
| Cancellation method | Cancel via the payment source (Apple, Google, PayPal) rather than relying on an in-app process. |
| Refund likelihood | Low based on user reports; refunds are not guaranteed and often disputed. |
| Pricing clarity | Unclear; no public NZD pricing or standard plans found - appears to vary by quote. |
| Support responsiveness | Reported as inconsistent; many users report difficulty obtaining help or refunds. |
| New Zealand address | No New Zealand postal address found; only a Nicosia, Cyprus address is listed publicly. |
After cancelling
Immediate next actions
- Confirm cancellation in the payment provider (Apple, Google, PayPal) and keep screenshots as proof.
- Monitor your bank or PayPal statements for any unexpected future charges for at least one billing cycle.
Where to get help
- PayPal disputes: PayPal Help
- Apple refunds and subscriptions: Apple Support
- Google Play subscriptions: Google Play Help
- Commerce Commission NZ complaints and guidance: Commerce Commission
- Citizens Advice Bureau NZ for consumer guidance: Citizens Advice Bureau NZ
Address
New Zealand address status
No New Zealand postal address for Amomedia Limited was found in publicly available records.
If you need to escalate a complaint, you will likely need to work through the payment provider or your bank.
Known public address
The company’s website lists a physical address in Nicosia, Cyprus, rather than New Zealand.
For direct contact details, check the transaction line item or the app store page where you subscribed, and retain that information for disputes and complaints.
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Written by Lily Roberts
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.