What is Astrologia World
Overview
Astrologia World (often found at astrologia.world) is an online astrology and palmistry service that offers readings, birth charts, and related digital content. The service commonly markets low-cost trials that convert into paid subscriptions.
Services
Offerings typically include automated birth-chart readings, palmistry, and downloadable content or PDFs for additional fees. Pricing and exact plan names are not clearly published and vary in user reports.
How to cancel Astrologia World
Cancel via the website (reported method)
- Visit the reported unsubscription URL: astrologia.world/lpr2/unsubscription.
- Enter the email used for the purchase when prompted.
- Follow all on-screen steps and confirm each email confirmation sent to that address.
- Keep screenshots of every step and all confirmation emails - many users report the process requires multiple confirmations or can fail.
Cancel via Apple / App Store (reported issues)
- Users report Astrologia may not appear under Apple Subscriptions, preventing normal App Store cancellations.
- If the app/subscription does not appear, contact Apple Support and your card issuer; also email Astrologia’s support requesting immediate cancellation.
- Document all attempts; if charges persist, consider disputing with your bank or cancelling the card.
Cancel via Google Play (general guidance)
- If purchased through Google Play, cancel in the Play Store > Payments & subscriptions > Subscriptions.
- Cancellations usually remain active until the end of the billing period; refunds are governed by Google Play refund rules.
- Keep a copy of the Play Store subscription page and any confirmation emails.
Email, bank, and escalation steps
- Email the service support and request written cancellation confirmation; save the emails and timestamps.
- If charges continue, contact your card issuer to dispute or block further payments; this has been necessary for some users.
- Report persistent problems to New Zealand consumer authorities if you suspect deceptive practices.
What happens when you cancel
Access after cancellation
Access typically continues until the end of the current billing period unless the provider terminates immediately. Behavior can vary by payment channel (web, App Store, Google Play).
Renewals and ongoing charges
Cancellations should stop future renewals, but user reports indicate recurring charges can persist without a clear billing portal. Monitor bank statements after cancelling.
Data and account information
The provider may retain your account data and email for records. Request deletion if you want your personal data removed and keep proof of that request.
Will I get a refund?
Astrologia World refund practice
There is no clear formal refund policy published by Astrologia World. Many customers report refund requests are denied with reference to “agreed to terms.”
New Zealand law and exceptions
Under New Zealand’s Consumer Guarantees Act, refunds are required for services that are faulty, not delivered, or misrepresented.
- Change of mind is not automatically a statutory right - refunds for that reason are at the seller’s discretion.
- If the service is faulty or misleading (eg. deceptive trial terms), you may be entitled to remedies under the CGA.
How to request a refund
- Contact the provider in writing, state the reason (faulty, not delivered, misrepresented), and request a refund.
- Include order details, receipts, screenshots, and dates; set a clear deadline for response (for example 14 days).
- If denied, escalate to your bank for a chargeback and report the matter to NZ consumer authorities.
Astrologia World plans and pricing
Known reports
User reports commonly describe a US$1 trial that auto-renews into higher charges, including amounts around US$19.99 - US$49.99 for subscription tiers or additional PDFs.
Notes and transparency
No official NZD pricing for 2024 - 2025 was found. Pricing appears inconsistent across users and platforms, and additional hidden charges have been frequently reported.
| Plan | Price (NZD) | Notes |
| Trial / Intro | Varies | Reported US$1 trial in some cases; NZD amount not published |
| Monthly / Subscription | Varies | Reported range US$19.99 - US$49.99 for recurring charges |
| Additional content (PDFs) | Varies | Users report extra charges of US$20 - US$50 for downloads |
Your consumer rights in New Zealand
Consumer Guarantees Act 1993
Services must be provided with reasonable care and skill under the CGA. Signs like “no refunds” do not override statutory rights where services are faulty or misrepresented.
Change of mind and digital subscriptions
There is no statutory right to cancel solely for change of mind unless the provider offers it. Check the seller’s stated refund policy for voluntary options.
Practical remedies
- Ask for a refund or a remedy (reperformance or compensation) if the service was not as described.
- If refused, gather evidence and contact your bank for a chargeback and report the issue to consumer protection agencies.
Customer experiences
Positive experiences
- Some users report accurate or insightful readings and positive personal impact from charts or palmistry.
- A small number describe a smooth and hassle-free cancellation experience.
Negative experiences
- Many users describe deceptive $1 trials that later produce unexpected charges in the US$19.99 - $49.99 range.
- Frequent complaints include hidden fees, persistent billing after cancellation attempts, unresponsive support, and denied refunds.
- Some users labelled the service “scam”, “predatory”, or “fraudulent” and reported needing to dispute charges with banks.
Severity and examples
Reported issues range from inability to cancel via App Store to repeated charges after email cancellation attempts. Several users reported having to cancel cards to stop billing.
Documentation checklist
Must-have items
- Receipts or order confirmations showing the purchase date, amount, and email used.
- Screenshots of the website, subscription pages, trial terms, and any charge descriptions.
- All emails to and from support, including any cancellation confirmation messages.
Useful extras
- Bank or card statements highlighting the disputed charges with dates and amounts.
- Records of App Store or Play Store subscription pages if applicable.
- Notes of phone calls, names of representatives, and timestamps of contact attempts.
Common mistakes
Assuming App Store cancellation will always work
Many users assume subscriptions appear in Apple’s Subscriptions list. Reports indicate “Astrologia” may not show up, which prevents normal App Store cancellation.
Not following confirmation emails
Users often fail to complete multi-step cancellation confirmations sent by the site. Missing one email confirmation can leave the subscription active.
Waiting too long to act
Delaying cancellation or failing to document attempts reduces your options for refunds or chargebacks. Capture evidence immediately if you suspect deceptive billing.
Comparative recap
At-a-glance comparison
| Channel | Ease of cancellation | Refund likelihood | Notes |
| Website (astrologia.world) | Reportedly difficult | Unclear / often denied | Hidden unsubscription link and multiple confirmations reported |
| Apple / App Store | Often not possible via App Store | Unclear / often denied | Subscription may not appear in Apple Subscriptions; users forced to email support or their bank |
| Google Play | Generally easy (if purchased via Play) | Subject to Google Play policy | Cancellation applies at period end; refunds follow Play Store rules |
Recommendations
If you can cancel via Google Play, do that first. If the subscription is via the website or Apple and cancellation is blocked, document everything and contact your bank for a dispute if charges continue.
After cancelling
What to monitor
- Check card and bank statements for at least two billing cycles after cancellation.
- Save any cancellation confirmation emails and the timestamped screenshots you took during the process.
Where to get help and how to report
- New Zealand consumer help: consumerprotection.govt.nz.
- Report deceptive practices to the Commerce Commission: comcom.govt.nz.
- Contact your card issuer or bank to request a chargeback if unauthorised or recurring charges continue.
Address
Business address on record
Devroq Apps LLC, 15 Cutter Mill Rd, Unit 556, Great Neck, NY 11021, USA.
How to escalate
If you plan to send written correspondence or a formal complaint, include full documentation, request cancellation and refund in writing, and send via tracked or registered post where possible.