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Cancellation service #1 in New Zealand
BlockSite is a website and app blocker designed to help users reduce distractions and improve focus across devices. It offers browser extensions and mobile apps with free and paid tiers.
BlockSite is available as an Android app via Google Play, an iOS app via the App Store, and as browser extensions or a web account (payments via Stripe or PayPal). Features vary by plan and platform.
When you cancel, your subscription will generally remain active until the end of the current paid period. You will not be charged again if cancellation completes successfully.
Auto-renewal stops after cancellation, but you should check your payment provider to confirm there are no further recurring charges. Retain receipts for verification.
Cancelling a subscription does not necessarily delete your BlockSite account or saved settings. If you want data removed, contact support or follow account deletion steps in your account settings.
BlockSite’s stated policy is that subscription fees are non-refundable and there are no refunds for partial subscription periods. This applies across platforms, subject to applicable law.
iOS/App Store purchases: refunds are managed by Apple. BlockSite cannot process Apple refunds and directs users to Apple’s refund process.
BlockSite lists multiple subscription tiers in the New Zealand App Store and on its platforms. Prices and exact features vary by plan and store listing.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Monthly Subscription (lower tier) | NZ$7.49 | Monthly | Standard monthly premium access |
| Monthly Subscription (higher tier) | NZ$16.49 | Monthly | Possibly additional or upgraded monthly tier |
| Annual Subscription (low-tier) | NZ$19.49 | Annual | Entry-level annual premium access |
| Annual Subscription (mid-tier) | NZ$43.99 | Annual | Mid-level annual premium access |
| Annual Subscription (standard) | NZ$69.99 | Annual | Standard premium annual access |
| Annual Subscription (higher tier) | NZ$71.99 | Annual | Higher-priced annual premium access |
| Six-Month Subscription | NZ$54.99 | Semi-Annual | Six-month premium access |
| Semi-Annual Subscription (alternative) | NZ$49.99 | Semi-Annual | Alternative six-month premium access |
| BlockSite Premium (one-time?) | NZ$38.99 | One-time or unspecified | BlockSite Premium tier (possibly non-subscription) |
New Zealand’s Consumer Guarantees Act and Fair Trading Act provide protections for consumers of digital goods and services. These laws may override contractual “no-refund” clauses in some cases.
You can request a refund or fix from the seller, seek a chargeback through your bank or card provider, or lodge a complaint with the Commerce Commission if you suspect unfair conduct.
Some users report BlockSite effectively reduces distractions and helps with study or work focus. Early adopters with lifetime plans say it worked across devices.
Several reviews cite difficulty obtaining refunds, charges after cancellation, and unresponsive customer support. Some customers reported needing to dispute charges with their bank.
Many users assume uninstalling the app cancels a subscription. Uninstalling does not stop billing; you must cancel through the store or account portal.
If you subscribed via Apple, Google Play, or PayPal/Stripe, you must cancel with that platform. Cancelling on one platform does not cancel a subscription charged on another.
Failing to save receipts, confirmation emails, or transaction IDs can make refunds or disputes harder. Always keep records when subscribing or cancelling.
| Platform | How to cancel | Refunds possible | Ease | Recommended action |
|---|---|---|---|---|
| Android (Google Play) | Cancel via Google Play → Subscriptions | Refunds via Google (case-by-case); BlockSite policy = no refunds | Generally straightforward if using Google Play | Cancel in Play Store and request refund from Google if needed |
| iOS (App Store) | Cancel via iOS Settings → Subscriptions | Refunds handled by Apple; BlockSite cannot issue Apple refunds | Straightforward if you follow Apple’s subscription flow | Cancel in Settings and use Apple’s refund request page for refunds |
| Browser / Web (Stripe or PayPal) | Cancel at user.blocksite.co → Settings/Subscription | BlockSite states no refunds; payment processors may assist in disputes | Moderate - depends on account access and support responsiveness | Cancel in account, check PayPal/Stripe recurring payments, save receipts |
After cancelling, check for a confirmation email or a change in subscription status in your store or account settings. Keep a screenshot for your records.
If an unexpected charge appears, contact the payment provider (Apple, Google, bank or PayPal) and consider lodging a chargeback or formal complaint if needed.
BlockSite does not publicly list a New Zealand postal address for cancellations or returns. No NZ postal address was found in available sources.
Use the BlockSite account portal or the contact/support options on the official website for account issues and cancellation help. For platform purchases, use Apple or Google support as appropriate.
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Written by Hunter Thompson
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.