Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Bookfeen service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Bookfeen: Easy Method
What is Bookfeen
Overview
Bookfeen appears to be an online streaming/subscription service that is not verifiably registered in New Zealand.
Multiple reports and investigative checks suggest Bookfeen may be fraudulent or non‑legitimate, with no reliable contact details or New Zealand corporate registration.
Why this matters
When a service has no verifiable address or local entity, normal cancellation and refund routes can be ineffective.
Consumers should be cautious and prepare to use their bank or card issuer to stop payments and request chargebacks if needed.
How to cancel Bookfeen
Immediate steps to try
- Check any confirmation email or billing receipt for a cancellation link or contact details and follow those instructions.
- Look for a subscription entry in the Apple App Store or Google Play Store and cancel there if the subscription was started through an app.
- Try the service’s website account page (if accessible) and use any “Cancel subscription” or “Manage subscription” option available.
If you cannot find legitimate contact details
- Contact your bank or credit card provider immediately and ask them to block further payments and start a dispute or chargeback for unauthorized or fraudulent charges.
- Cancel the payment method used where possible (replace card or remove stored payment) and change any passwords linked to the account.
- Report the service to New Zealand scam/online-safety authorities such as Netsafe and keep copies of all correspondence and screenshots.
What happens when you cancel
Access and service changes
If cancellation succeeds, access to the service will typically end at the next billing date or immediately, depending on the provider.
With Bookfeen, outcomes are uncertain because reliable policies and operator responses are not publicly verifiable.
Renewals and data
Recurring payments should stop after cancellation, though you should verify with your bank that future charges are blocked.
Account data and personal information handling are unclear for Bookfeen; assume limited recourse to have data deleted unless a verifiable contact exists.
Will I get a refund?
General policy expectations
There is no clear, verifiable refund policy for Bookfeen available in New Zealand.
Because Bookfeen lacks a trustworthy local presence, refunds are unlikely to be reliably issued without bank intervention.
When refunds are possible
- If charges are clearly unauthorized, your bank or card issuer may be able to reverse them through a dispute or chargeback.
- Report the matter to Netsafe and to your payment provider as soon as possible to preserve dispute rights.
Bookfeen plans and pricing
Available plan information
No verifiable New Zealand pricing or official plan list for Bookfeen could be found.
Because official pricing is not available, the table below uses a placeholder to reflect unknown or variable pricing.
Pricing summary
| Plan | Price (NZD) | Notes |
|---|---|---|
| Basic | Varies | No official NZ pricing found |
| Standard | Varies | Unknown or unverified |
| Premium | Varies | No verifiable NZ plans |
Your consumer rights in New Zealand
Statutory protections
Your statutory rights under the New Zealand Consumer Guarantees Act and other consumer protections remain in force where applicable.
These rights cover services that are not as described, not fit for purpose, or of unacceptable quality.
Limits when the provider is offshore or fraudulent
If a provider is fraudulent or has no local entity, exercising statutory rights can be difficult in practice.
In such cases, your bank, card issuer or payment provider and consumer protection agencies are the most effective avenues for remedy.
Customer experiences
Reported problems
Public reports and community posts indicate multiple complaints about unauthorized charges and lack of contact information for Bookfeen.
These reports raise strong concerns about the legitimacy and reliability of the service.
What others advise
Community advice commonly recommends contacting the bank, cancelling the card and reporting the service to online-safety or consumer authorities.
Always keep records (screenshots, emails, bank statements) to support disputes and reports.
Documentation checklist
Essential items to collect
- Copy of any confirmation emails, receipts or screenshots showing the charge and merchant name.
- Bank or card statements showing the exact transaction date, amount and merchant descriptor.
- Screenshots of the Bookfeen website, account pages, or app subscription entries if available.
Optional but helpful items
- Any correspondence with the service (emails, chat transcripts) and timestamps of attempts to cancel.
- Identification of the payment method used (last four digits of the card) and any related account IDs.
Common mistakes
Assuming an easy online cancellation
Example: trying to cancel via an unverified website page that later disappears, leaving no evidence of the request.
Avoid relying only on site forms; always capture screenshots and confirmation messages when you attempt cancellation.
Waiting too long to contact the bank
Example: noticing repeated charges but delaying a bank dispute until after multiple billing cycles, making recovery harder.
Contact your bank or card issuer immediately if you suspect unauthorized charges to maximise chances of chargeback or reversal.
Comparative recap
Quick comparison
The table below compares key factors between Bookfeen and a typical legitimate New Zealand digital service provider.
Highlights
| Feature | Bookfeen | Typical legitimate NZ provider |
|---|---|---|
| Verifiable NZ presence | No (no registered NZ entity found) | Yes (NZ address and contact details) |
| Clear cancellation process | Unclear or unreliable | Clear online cancellation and documented policy |
| Refunds and dispute handling | Uncertain; likely requires bank chargeback | Refund policy published; local consumer protections apply |
| Customer support responsiveness | Reports of non-response or no contact details | Dedicated support channels and escalation paths |
After cancelling
Immediate follow-up actions
Confirm that recurring payments have stopped by monitoring your bank account or card statements for the next billing cycle.
If payments continue, escalate to your bank or card issuer and request a block or chargeback.
Where to report and get help
- Report scams and seek advice from Netsafe: https://www.netsafe.org.nz/
- New Zealand consumer rights and the Consumer Guarantees Act information: https://www.consumerprotection.govt.nz/
- If you suspect fraud, consider reporting to your bank and to local authorities as appropriate.
Address
Registered address status
No valid New Zealand postal or corporate address for Bookfeen could be located during verification.
This lack of contact information is a major indicator that the service may be fraudulent or not legitimately operating in New Zealand.
What to do instead
Do not rely on a non‑existent address to pursue refunds; instead contact your bank or card issuer and file a dispute if you believe charges are unauthorised.
Also report the service to Netsafe and keep all documentation to support investigations and any chargeback claim.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.