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Cancel Faderplay: Easy Method
What is Faderplay
Service overview
Faderplay is presented as a digital media subscription service offering streaming or downloadable content via a paid monthly plan. Publicly available information about the service is limited and the offering appears to be managed outside major app stores.
Known delivery model
Available reports indicate Faderplay uses a free trial that converts to a monthly subscription unless cancelled. Most customer interactions and billing appear to be handled directly by the provider rather than through Apple or Google.
How to cancel Faderplay
Primary cancellation methods
- Phone: Call Faderplay support at 1-888-983-1287 and request account cancellation. Provide identifying account details and ask for written confirmation.
- Web chat: Use Faderplay’s web chat (when available) to request cancellation and request confirmation of termination and billing stop.
- Support form: Submit a cancellation request via Faderplay’s support/contact form. Include account email, subscription dates, last payment details and a clear request to cancel and stop recurring charges.
Important steps to include
- Give your full account details (email, username) and last payment date when you request cancellation.
- Ask explicitly for a confirmation message or reference number and save any confirmation you receive (screenshot, email).
- If you cannot get a reply, contact your bank or card issuer to block or dispute future charges.
What happens when you cancel
Access after cancellation
Cancellation typically stops the next renewal; whether you retain access for the remainder of a paid period depends on Faderplay’s practices and is not clearly documented.
Billing and data
Cancellation should prevent future automatic renewals, but independent reports warn of recurring charges continuing in some cases. Keep records of the cancellation request and monitor bank statements.
Will I get a refund?
Official refund posture
There is no clearly published or formal refund policy available for Faderplay. Refunds are not documented as standard and should not be assumed.
Exceptions and disputed charges
- You can ask support for a refund when you cancel, but approval is at the company’s discretion and is not guaranteed.
- If charges continue after cancellation or were unauthorized, contact your bank or card issuer immediately to dispute recurring charges and request a stop payment.
Faderplay plans and pricing
Available pricing information
Publicly available pricing data is limited. Sources report a monthly charge of USD 39.95 after a 5-day free trial in some instances.
Summary table
| Plan | Price | Notes |
|---|---|---|
| Monthly subscription | Varies | Reported as USD 39.95 in some sources; no verified NZ pricing available |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
The CGA requires services to be of acceptable quality and fit for purpose. If Faderplay does not deliver the advertised service, you may have remedies under the CGA.
Practical steps under NZ law
- If Faderplay misrepresents the service or continues charging after cancellation, you may request a refund or cessation of charges under consumer protections.
- Because subscriptions appear to be managed outside Apple/Google, App Store/Play refund processes may not apply; use CGA remedies and bank dispute options instead.
Customer experiences
Reported negatives
Independent alerts and forum reports describe unauthorized recurring charges, difficulty obtaining refunds, and lack of responsive support. Some sources label the service as potentially fraudulent.
Examples include reports on alert websites and forums indicating continued charges after cancellation and poor support response.
Availability of positive feedback
No verified positive reviews on major platforms were found during the research window. Some similarly named services exist, but their experiences may not reflect Faderplay specifically.
Documentation checklist
What to gather before you cancel
- Account email/username and registration date
- Evidence of the free trial start and any billing dates
- Last four digits of the card used and transaction dates
What to save after you cancel
- Copies/screenshots of cancellation requests and any confirmation
- Bank or card statements showing charges to Faderplay
- Support chat logs, reference numbers, and emailed responses
Common mistakes
Assuming app-store cancellation works
Users often try to cancel via Apple App Store or Google Play. Reports indicate subscriptions are managed outside those stores, so app-store cancellation may not stop billing.
Not requesting written confirmation
Another frequent error is failing to obtain written confirmation of cancellation. Without confirmation, proving you cancelled can be difficult if charges continue.
Comparative recap
At-a-glance comparison
| Aspect | Faderplay |
|---|---|
| Cancellation method | Manual via phone, web chat, or support form |
| Refund availability | Not guaranteed; no formal public policy |
| Managed via App Stores | Reportedly not; billed outside Apple/Google |
| Consumer risk | Reports of unauthorized recurring charges and poor support response |
After cancelling
Monitor your accounts
Check your bank and card statements for at least two billing cycles to confirm no further charges appear. Keep cancellation confirmations and receipts.
Useful links and next steps
- HowToDeleteMy: Faderplay cancellation guide
- Reddit discussion about Faderplay billing
- Online Threat Alerts: reported issues
- New Zealand Consumer Protection (official)
- Consumer NZ - advice and complaints
Address
Registered contact (available)
Digital Break LTD, 12 - 22 Newhall Street, Birmingham, B3 3AS, United Kingdom.
New Zealand contact details
No dedicated New Zealand postal address was found for Faderplay during the research period. If you need local assistance, contact your bank or New Zealand consumer authorities for help with disputed charges.
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Written by Maya Bell
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.