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Cancellation service #1 in New Zealand
FoundersCard is a membership program offering business-related benefits such as travel upgrades, discounts, concierge services and access to exclusive events.
Memberships are sold on an annual basis in USD and include tiered plans with varying benefits and promotional rates.
Members access benefits through the FoundersCard website, partner portals, and concierge support for bookings and status upgrades.
Subscriptions renew automatically unless cancelled; cancellation methods vary depending on how you subscribed.
Cancellation stops future recurring charges and typically terminates access at the end of your paid period unless otherwise stated.
If FoundersCard confirms a prorated or full refund, access may end immediately depending on their policy or discretion.
FoundersCard will retain account records and transaction history per their practices; request details from member services if needed.
Always obtain written confirmation of cancellation and any data or account actions you request.
You may be eligible for a refund limited to the most recently paid Membership fee if you request cancellation within 60 days of that charge.
Requests should reference the relevant payment and be submitted when you cancel to preserve eligibility.
Published FoundersCard prices are in US dollars and billed annually. No NZD-localised pricing is published.
Check checkout for exact NZD conversion during purchase.
| Plan | Price (USD) | Period | Key features |
|---|---|---|---|
| Standard Membership | US$595.00 | Annual | Access to member benefits |
| Elite / All-Access Membership | US$995.00 | Annual | Loyalty status upgrades, VIP Concierge, exclusive events |
| Elite Promotional Rate | US$295.00 | Annual (promotional) | Discounted promotional/referral rate |
Under New Zealand consumer law, you may have cancellation rights for some remote or distance services, often including short cooling-off periods.
FoundersCard’s 60‑day refund window may overlap with or exceed statutory consumer protections in NZ.
Many members praise responsive and helpful customer service, concierge support, travel benefits and perceived savings that outweigh fees.
Some users report straightforward, courteous cancellation experiences with immediate assistance.
Complaints include difficulty cancelling, persistent charges after cancellation, and lack of clarity for app-store subscriptions or international members.
Some users outside the U.S. report challenges stopping recurring billing and obtaining refunds.
Many members lose refund eligibility by not referencing their most recent payment when requesting cancellation.
Always include payment details and dates to preserve eligibility under FoundersCard's 60‑day refund rule.
Some members cancel in the app store but do not notify FoundersCard, leading to ongoing charges or confusion.
If you used App Store or Google Play, cancel there and also notify FoundersCard and save confirmations.
| Feature | FoundersCard | Notes for NZ members |
|---|---|---|
| Cancellation method | Web/member services (primary); App Store/Google Play for in-app subs | Send written notice and keep confirmations; use app-store settings if applicable |
| Refund window | Up to 60 days for most recent payment | No refunds after 60 days for renewals per policy; check NZ rights |
| Pricing | US$595 / US$995 / promotional US$295 annually | Prices shown in USD; expect currency conversion at checkout |
| Common issues | Occasional billing after cancellation, unclear app-store guidance | Keep records and escalate to NZ authorities if billed improperly |
Keep all confirmation emails and payment records until you are sure no further charges occur.
If you are charged after cancellation, contact FoundersCard member services immediately and provide documentation.
If you need to send written cancellation notices, use the U.S. headquarters address below.
FoundersCard
100 Congress Avenue, Suite 2000
Austin, Texas 78701
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Written by Carter Evans
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.