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Cancel I Can Read: Easy Method
What is I Can Read
Overview
I Can Read is a digital reading programme and app that provides literacy resources and guided reading materials for children and families.
It is used by schools, tutors and parents to support reading development through structured lessons and activities.
Who it is for
The service targets early readers, caregivers and educators who want a staged approach to literacy practice.
Subscriptions provide access to the online platform or app content depending on how you sign up.
How to cancel I Can Read
If you subscribed via Apple App Store
- On your iPhone/iPad go to Settings > [your name] > Subscriptions and find your I Can Read subscription.
- Select Cancel Subscription and confirm. Deleting the app or account does not cancel billing.
- You will keep access until the end of the paid period. For refunds, you must request them via Apple (see refund section).
If you subscribed via Google Play (Android)
- Open the Google Play Store app, tap your profile > Payments & subscriptions > Subscriptions.
- Find the I Can Read subscription and tap Cancel subscription, then follow prompts to confirm.
- Removing the app does not stop billing. Access remains until the current paid period ends.
If you subscribed via the I Can Read website
- Log in to your account on the I Can Read Online website and go to account or subscription settings.
- Choose the option to cancel; you can cancel at any time and keep access until the paid period finishes.
- Refunds for website subscriptions follow I Can Read's refund policy (see links below).
What happens when you cancel
Access after cancellation
When you cancel, you retain access to paid features until the end of the current billing period.
Your subscription will not renew after that period unless you re-subscribe through the same platform.
Account data and renewal
Canceling does not necessarily delete your account or personal data; data retention and deletion follow the provider's policies.
- If you later re-subscribe on the same account, your previous settings or progress may be restored depending on data retention rules.
- Check the account settings or contact support if you want account deletion in addition to cancellation.
Will I get a refund?
Web subscriptions - 30-day money-back guarantee
I Can Read Online offers a 30-day money-back guarantee on web/site subscriptions from the day of the initial purchase.
Requests within 30 days are eligible as per their refund policy; refunds are processed within up to 14 days after approval.
See the official policy here: I Can Read Online refund policy.
App Store and Google Play refunds
If you subscribed through Apple's App Store you must request refunds through Apple's report-a-problem or Apple Support.
I Can Read cannot directly issue refunds for App Store subscriptions; refunds are at Apple's discretion.
For Google Play subscriptions, refunds must be requested via Google Play; I Can Read cannot process these refunds.
Exceptions and important conditions
- Refund windows differ by platform: web purchases have a 30-day guarantee; Apple and Google have their own rules (often limited windows).
- Statutory consumer rights in New Zealand may still apply even if a stated policy says no refunds.
I Can Read plans and pricing
Pricing summary
Exact New Zealand Dollar pricing for I Can Read could not be confirmed from App Store listings or the official pricing pages.
Where official NZ pricing is unavailable, the table below shows a placeholder indicating variable pricing.
Price table
| Plan | Price (NZD) |
|---|---|
| Basic / Monthly / Annual | Varies |
Your consumer rights in New Zealand
Statutory protections
Under New Zealand law, including the Consumer Guarantees Act, consumers have rights when a digital service fails to meet acceptable quality or description.
Platform or seller refund policies cannot override these statutory rights.
How to seek remedies
- If the service is faulty or not as described, you may be entitled to a remedy such as a repair, replacement, or refund under NZ consumer protection laws.
- Keep records of purchase, correspondence and screenshots when making a claim with the seller or a consumer agency.
Customer experiences
Public review availability
No Trustpilot or ProductReview NZ data specifically for "I Can Read Online" or the "I Can Read" subscription product was located.
This suggests either limited public listing or absence of prominent user reviews on those platforms.
What users commonly report
Where feedback exists for similar apps, common themes include ease of cancelling via platform stores and occasional confusion about refund responsibility.
Expect to follow store-specific processes for cancellations and refunds when you subscribed via an app store.
Documentation checklist
What to gather before you cancel
- Proof of purchase (receipt or order confirmation).
- Account email or username used to subscribe.
- Date of purchase and subscription renewal dates.
What to include in refund requests or complaints
- Clear statement of the issue and the remedy you want (refund or cancellation confirmation).
- Relevant screenshots, transaction IDs and any message history with support.
Common mistakes
Deleting the app but not cancelling
Many users assume deleting the app also cancels the subscription; it does not. Billing continues until you cancel via your platform subscription settings.
Always cancel through Apple ID subscriptions, Google Play subscriptions, or the web account, depending on your purchase method.
Missing refund windows or wrong contact point
Requesting a refund from the app developer for an App Store or Google Play purchase will usually not succeed because Apple and Google control those transactions.
Submit refund requests to the correct platform (Apple or Google) within their refund window, and keep records of your request.
Comparative recap
Quick comparison
The table below summarises how cancellations and refunds differ by purchase method for I Can Read subscriptions.
Key takeaways
Cancel in the same place you subscribed and contact the platform that processed payment for refunds where required.
Web purchases have the clearest 30‑day guarantee; app store purchases are governed by Apple/Google policies.
| Purchase method | How to cancel | Who handles refunds | Access after cancel |
|---|---|---|---|
| Website / I Can Read Online | Cancel in your account on the website | I Can Read (30-day money-back guarantee for initial term) | Access until end of paid period |
| Apple App Store | Cancel via Apple ID Subscriptions in device settings | Apple (request via report-a-problem or Apple Support) | Access until end of paid period |
| Google Play | Cancel via Google Play Store > Profile > Payments & subscriptions > Subscriptions | Google Play (request via Google Play support) | Access until end of paid period |
After cancelling
Next steps
- Save confirmation of cancellation and any transaction IDs for your records.
- Monitor your payment method to ensure no further charges occur after the billing period ends.
Support and policy links
- Refund policy (website purchases): I Can Read Online refund policy
- Terms of service and app purchase notes: I Can Read terms
Address
Postal cancellations
You can send written cancellation or correspondence by post to the organisation's mailing address below.
Include your account details, proof of purchase and a clear request to cancel or refund as applicable.
Postal address
PO Box 18022
Glen Innes
Auckland 1743
New Zealand
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Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.