Cancel INDEED online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Indeed service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Indeed: Easy Method
What is Indeed
Overview
Indeed is an online jobs platform that connects employers and job seekers. It offers paid advertising for employers and subscription or account features for users.
Services in New Zealand
Indeed NZ provides job postings, pay-per-click sponsored ads, CV search and recruiter plans, and job-seeker tools via web and mobile apps.
How to cancel Indeed
Cancel Employer job ads or campaigns (Web)
- Sign in to the Indeed Advertiser Dashboard.
- Locate the Job Ad or campaign you want to stop.
- Choose the option to pause or cancel the ad/campaign.
- Confirm cancellation; changes are generally effective within 24 hours.
- Keep a screenshot of confirmation and note the date/time for your records.
Cancel subscriptions via app stores or other channels
- For job-seeker subscriptions on mobile devices, cancel through the device Subscriptions settings (iOS) or Google Play subscriptions (Android).
- No specific official Indeed instructions were found for app-store cancellations; follow your platform’s standard subscription cancellation flow.
- If unsure, contact Indeed support with purchase details and request guidance.
What happens when you cancel
Access and active listings
Cancelled job ads or campaigns are typically taken down or paused within 24 hours. Some listings may remain live briefly while the system processes the change.
Charges already incurred (clicks, applies, impressions, RSVPs) will still apply and appear on a final invoice.
Account data and renewals
Account access usually remains until you specifically delete your account; cancelling ads or subscriptions does not automatically remove your account data.
Auto-renewals should stop after cancellation, but verify your billing statement and saved payment methods to ensure no future charges.
Will I get a refund?
Indeed refund policy (general)
Indeed may offer refunds at its sole discretion within four (4) months of purchase for core Indeed services. Refunds are not guaranteed.
Expect limited or no refund if there is policy abuse, misuse, or violations of terms.
Exceptions and other entities
- Indeed Digital (an unrelated service) has a separate refund policy: refunds within 7 days for defective or unsatisfactory services, processed within 10 working days. This does not apply to the main Indeed jobs platform.
- To request a refund, contact Indeed support promptly and provide purchase details, invoice numbers and any evidence supporting your claim.
Indeed plans and pricing
Pricing summary
Indeed NZ displays recruiter plan pricing on its site. Pricing may be shown in $ rather than explicitly as NZ$; verify local currency and billing.
Notes on billing
Annual purchases can offer approximately 20% savings. Always confirm the current price and contract terms directly with Indeed before committing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard | $125/month per recruiter | Monthly | Unlimited CV searches; 30 contacts/month; email reminders; contact credit when candidate responds |
| Professional | $300/month per recruiter | Monthly | Unlimited CV searches; 100 contacts/month; email reminders; messages to multiple candidates |
Your consumer rights in New Zealand
Statutory protections
Under New Zealand law (for example the Consumer Guarantees Act), consumers have rights if services are faulty, not as described, or unfit for purpose.
These rights can include remedies such as repair, replacement or refunds depending on the problem and its severity.
Practical steps and escalation
- Contact Indeed support first with clear evidence and ask for a remedy.
- If unsatisfied, consider lodging a dispute with the Commerce Commission or other NZ consumer protection bodies.
- Keep receipts, invoices, screenshots and communication records to support your claim.
Customer experiences
Positive feedback
Some NZ users report Indeed is intuitive and user-friendly and helps find candidates quickly.
Recruiter users have praised the size of Indeed’s database and ease of searching CVs.
Negative feedback and common issues
Public reviews cite problems such as fake or outdated postings, poor responsiveness, and technical issues.
Recurring complaints include difficulties deleting accounts, unsolicited communications, and confusion over charges.
Documentation checklist
What to gather before you cancel
- Account email and username.
- Invoice numbers, transaction dates and payment method details.
- Screenshots of active ads, billing entries, or confirmation messages.
What to keep when requesting refunds or disputes
- All communication with Indeed support (dates and content).
- Proof of cancellation and any confirmation screenshots.
- Records of performance metrics (clicks, applies, impressions) related to disputed charges.
Common mistakes
Assuming cancellations are immediate
Some users expect instant removal of ads or immediate refund. Cancellations for ads can take up to 24 hours and refunds are discretionary.
Do not assume charges will be reversed automatically after cancelling.
Confusing services or channels
Users sometimes confuse Indeed with unrelated services (e.g., Indeed Digital) and expect the same refund rules across entities.
Also, cancelling a subscription on the web may not stop an app-store subscription; always cancel in the correct platform.
Comparative recap
Quick comparison
| Service | How to cancel | Refund window | Notes |
|---|---|---|---|
| Employer Job Ads / Campaigns | Cancel via Indeed Advertiser Dashboard (web) | Refunds discretionary within 4 months | Cancellations generally effective within 24 hours; past charges apply |
| Job-seeker subscriptions (mobile) | Cancel via iOS Subscriptions or Google Play (device) | Refunds discretionary; follow platform refund rules | No official Indeed instructions found; follow app-store processes |
| Indeed Digital (separate) | Follow Indeed Digital support and terms | Refunds within 7 days for defects (per Indeed Digital policy) | Different entity - main Indeed job platform rules do not apply |
After cancelling
Verify and follow up
Check your billing statements and the Advertiser Dashboard for final invoices and confirmation of cancellation.
Save any final invoices and confirmation screenshots for your records.
Helpful links and contacts
- Indeed NZ Terms FAQ
- Indeed NZ Terms of Service
- Indeed Digital refund policy (separate service)
- General app-store cancellation guidance
- New Zealand Commerce Commission
Address
Mailing address for formal notices
Indeed, Inc., c/o CT Corporation, Attn: Indeed Legal Team, 1999 Bryan Street, Suite 900, Dallas, TX 75201
When to use this address
This postal address is the official contact for legal notices and arbitration demands as set out in Indeed’s Terms of Service for NZ users.
For routine cancellations or support requests, use the Advertiser Dashboard or Indeed support channels first.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.