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Cancel INSTANT CHECKMATE
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Instant Checkmate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Instant Checkmate: Easy Method
What is Instant Checkmate
Overview
Instant Checkmate is an online public-records search service that provides background reports, people searches, reverse phone lookups, and related data services.
It is marketed to consumers who need rapid access to contact, address, and public-record information, and it operates on a paid subscription and one‑off report model.
Main features
Features commonly offered include unlimited person & location reports (on some plans), reverse phone lookups, dark‑web monitoring, and PDF report downloads for a fee.
Pricing and plan names are presented in USD on their site; NZD amounts below are estimates based on current exchange rates and may vary by payment method.
How to cancel Instant Checkmate
Cancel online via the website
- Log into Instant Checkmate on a browser.
- Go to Account → Membership/Subscription Settings.
- Click "Cancel Subscription" and follow the on‑screen confirmation steps.
- You should receive confirmation; you retain access until the end of the current billing period.
- Reference: steps summarised by a third party at 19pine.ai.
Cancel by email or phone
- Email customer service using the address on your account (some sources list [email protected] or [email protected]); include your full name and account email.
- Phone support: call 1‑800‑222‑8985 (Mon - Fri, approx. 7am - 4pm PT) and request cancellation.
- Cancellation by email or phone is typically processed within about 24 - 48 hours according to third‑party guides.
- See a user guide at CancelHow.
App‑store subscriptions (iOS and Android)
- You cannot cancel Instant Checkmate subscriptions through the App Store or Google Play according to available guides.
- Instead, log into Instant Checkmate via a browser and cancel from your account settings as above.
- For platform refunds or issues, use the App Store or Google Play refund processes directly.
What happens when you cancel
Access after cancellation
After cancellation you usually keep access to the service until the end of your current paid billing period.
There is typically no partial‑billing prorate if you cancel partway through a billing cycle.
Renewal and future billing
Cancellation prevents future auto‑renewals, so no further subscription charges should occur after the current period ends.
Make sure to cancel before the next renewal date to avoid being billed for another term.
Data and account status
Your account may remain on file even after cancellation; your saved searches or preferences may be removed or retained per their policies.
If you need data removal or an opt‑out, you can send a request to their opt‑out contact; address details are at the end of this guide.
Will I get a refund?
Official company policy
Instant Checkmate's published Terms state: "All sales are final and no refund will be issued."
See the company's terms for the official position at joincheckmate.com.
Practical exceptions and third‑party reports
- Some third‑party sources and user reports indicate a limited refund window (commonly cited as 30 days) may be available in practice, but this is not guaranteed.
- Refunds - if granted - may exclude transaction or processing fees and are handled case‑by‑case.
- Users must typically request refunds before an automatic renewal occurs; charges already incurred are often reported as non‑refundable.
How refunds, if any, are processed
If a refund is approved, third‑party reports say it usually takes about 5 - 10 business days to appear in the user’s account.
For dispute assistance and community guides, see JoinChargeback.
Instant Checkmate plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| People (Unlimited) | NZ$61.80 | Monthly | Unlimited person & location reports, report monitoring |
| People (Unlimited) | NZ$49.48 | Quarterly (effective monthly) | Same as monthly, billed in 3‑month blocks |
| Phone Reports | NZ$10.44 | Monthly | Reverse phone lookup reports |
| PDF Download Fee | NZ$6.96 | One‑time | Download individual reports as PDF |
| Dark‑Web Monitoring | NZ$3.47 | Monthly | Dark web credentials monitoring |
| Single Report (No Membership) | NZ$52.20 | One‑time | One‑off background report without subscription |
| 5‑Day Trial | NZ$1.74 | One‑time | Full service trial for five days |
Pricing notes
Instant Checkmate does not publish NZD pricing directly. The NZD amounts above are estimates based on a mid‑market exchange rate (1 USD = 1.743 NZD).
Final charges may vary due to bank conversion fees, card issuer rates, or regional pricing differences.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
The CGA applies to services supplied in New Zealand and requires services to be provided with reasonable care and skill.
If a service is not delivered as guaranteed, remedies such as redo, refund, or compensation may be available under the CGA.
Fair Trading Act (FTA)
- The FTA prohibits misleading or deceptive conduct in trade, including unclear trial terms or hidden auto‑renewals.
- Subscription terms, trial conditions, and cancellation processes must be clearly disclosed; failure to do so may breach the FTA.
App store and payment platform rights
If you paid through the App Store or Google Play, those platforms offer their own refund and dispute processes independent of the provider.
Use the App Store "report a problem" flow or Google Play refund mechanisms if the charge originated there.
Customer experiences
Positive feedback
- Some reviewers (including Trustpilot and Capterra entries) report accurate results for US searches and find value in specific reports.
- Occasional users say the service was easy to use and worth the cost for specific background checks.
Negative feedback
- Common complaints include unexpected subscription charges, perceived bait‑and‑switch tactics, inaccurate or outdated data, and difficulty obtaining refunds.
- Support and complaint resolution rates are reported as low in some consumer complaint forums.
Balanced takeaway
Results appear to vary by the search subject and region: some users get useful information while others find gaps or inaccuracies.
Be cautious with free trials and check renewal dates; keep records of communications when contacting support.
Documentation checklist
What to include when you cancel
- Your full name as on the account.
- The email address associated with the account.
- Subscription plan name and last four digits of the payment card (if available).
- Request text such as "Please cancel my subscription and confirm by reply."
What to include for refund or dispute requests
- Date and amount of the charge you are disputing.
- Reason for the refund request (unauthorised charge, misleading trial terms, unsatisfactory service).
- Copies or screenshots of trial offers, confirmation emails, or billing that support your claim.
Common mistakes
Missing the renewal window
A common error is waiting until after an auto‑renewal posts before cancelling; many users report that charges already processed are difficult to refund.
Always cancel before the renewal date to avoid being billed for an additional period.
Cancelling in the wrong place
Another frequent mistake is trying to cancel via the App Store or Google Play when the subscription must be cancelled directly on the Instant Checkmate website.
If you paid through a platform, use the platform's refund process for disputes, but cancel the service on the provider's site to stop renewal.
Comparative recap
Quick comparison table
| Aspect | Instant Checkmate (NZ summary) | Practical notes / Alternatives |
|---|---|---|
| Cancellation methods | Website, phone, email; app stores not used for cancellations | Cancel via browser account settings; confirm by email; keep screenshots. |
| Refund policy | Officially "all sales final"; some users report limited refunds in practice | If charged, contact support quickly; consider bank dispute if warranted. |
| Pricing transparency | USD pricing on site; NZD values are estimated | Expect card conversion fees; verify final charge on your statement. |
| Data accuracy | Mixed reviews: some accurate US results, some missing/outdated data | Use other background‑check sources for verification when needed. |
| Support & complaints | Reports of slow or ineffective resolution from some users | Document all communications and escalate to payment provider or NZ authorities if required. |
After cancelling
Monitor payments and statements
Check your bank and card statements for any unexpected post‑cancellation charges for at least one billing cycle.
If a charge appears after cancellation, contact Instant Checkmate support and keep a record of the communication.
Useful links and next steps
- Website cancellation walkthrough: 19pine.ai
- Alternative cancellation guide: CancelHow
- Company terms (refund policy): joincheckmate.com
- Community refund guidance: JoinChargeback
Address
Mailing address for opt‑out or correspondence
Instant Checkmate LLC
Attn: Opt Out
3111 Camino Del Rio N Suite 400
San Diego, CA 92108
United States
Notes on mailing and international requests
There is no New Zealand‑specific postal address for Instant Checkmate; send opt‑out or certified mail to the US address above if you prefer postal communication.
Use tracked or courier mail for important requests and keep copies of all materials sent.