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Cancellation service #1 in New Zealand
Ken Tamplin Vocal Academy (KTVA) is an online vocal training service offering streaming courses, live group coaching, and one-on-one lessons based on Ken Tamplin’s “How to Sing Better Than Anyone Else” method.
Products range from the full 3.0 streaming course to trials, group Zoom coaching, physical USB course copies, and private webcam lessons.
Courses are sold primarily on KTVA’s website in US dollars and delivered via streaming, downloads, or physical USBs.
Some subscriptions may also be available through app platforms (Apple App Store / Google Play), where cancellations and refunds may be handled by those platforms.
Access typically continues until the end of your current paid period for web and app-store subscriptions.
Trial cancellations should be completed before the trial ends to prevent renewal and billing.
Automatic renewals stop after a successful cancellation, but check your account to confirm the subscription status.
KTVA may retain account data for service records; request account deletion through their support if required.
KTVA web site information is limited: trials must be cancelled before their end to avoid billing, and there is no detailed public web refund policy beyond that.
No App Store / Google Play specific refund policy was located on KTVA pages; these are usually governed by Apple’s or Google’s policies.
All official KTVA pricing is displayed in USD. Approximate NZD conversions below are for budgeting only and may vary with exchange rates and platform fees.
Prices and features shown reflect the verified data available at the time of writing.
| Plan | Price (approx NZ$) | Period | Key features |
|---|---|---|---|
| KTVA 3.0 Streaming - Monthly Subscription | approx NZ$284.00 | Monthly | Streaming 3.0 course, 500+ lessons, forum access (US$149 enrollment + US$19.95/month) |
| KTVA 3.0 Annual Subscription | approx NZ$568.00 | Annual | Full 3.0 course streaming, no enrollment fee (US$299/year) |
| USB Copy of 3.0 Course | approx NZ$1,709.00 | One-time | Physical USB with full course + 90 days streaming of Volume 1 (US$899) |
| 30 Minute Singer “Secret Weapon” Trial → Monthly | approx NZ$38.00 | Monthly after trial | 30-day trial US$1, then US$19/month; access to 30 Minute Singer |
| All Courses “200M Celebration Pass” | approx NZ$38.00 | Monthly after trial | 30-day trial US$1, then US$19/month; access to multiple KTVA courses |
| Group Live Coaching (after trial) | approx NZ$150.00/month | Monthly | Two group Zoom lessons/month + access to select courses (US$79/month after 14-day trial) |
| One-on-One Webcam Lessons (single) | approx NZ$190 one-off | Per lesson | Single private session with a KTVA coach (US$125) |
| One-on-One Monthly Subscription Lessons | approx NZ$190/month | Monthly | Regular monthly 1-on-1 coaching (US$100/month) |
| One-on-One Weekly Lessons | approx NZ$760/month | Monthly | Weekly 1-on-1 coaching sessions (US$400/month) |
No New Zealand - specific refund or cancellation policy was publicly located on KTVA pages.
Because of that, NZ consumers should consider platform policies (Apple / Google) and local consumer law when making claims.
Some users report measurable improvements in tone, strength, and range after following KTVA’s structured programs.
Testimonials highlight improvements when students stick with the program and use the exercises consistently.
Many customers forget to cancel before the trial end and are billed the first full cycle.
Always note the exact trial end date in your calendar and cancel at least 24 hours before to be safe.
Purchases made through an app store must be handled through that store’s subscription settings or refund process.
Contacting KTVA direct for an Apple/Google purchase can delay resolution; begin with the platform used for purchase.
Below is a high-level comparison to help NZ consumers weigh cancellation and refund expectations before subscribing.
| Aspect | KTVA (Web subscriptions) | App Store / Google Play | NZ consumer expectations |
|---|---|---|---|
| Cancellation method | Website account settings / support | Manage via Apple ID or Google Play subscriptions | Use the platform you purchased through; retain receipts |
| Refund clarity | Limited public info; trials must be cancelled before end | Subject to Apple/Google refund policies | Check NZ consumer protections and platform policies |
| Trial rules | 14 days for some group coaching trials; 30 days for all-access pass | Platform trials follow store rules | Mark trial end date to avoid surprise billing |
| Support responsiveness | Mixed reports; some users report difficulty obtaining refunds | Platform support channels are typically responsive for billing issues | Start with the platform if purchase made there; escalate if needed |
Check your KTVA account and email for a cancellation confirmation or “subscription cancelled” status.
Keep proof of cancellation (screenshot or confirmation email) in case of later billing disputes.
For international customers desiring to send a money order or postal correspondence, use the address below.
Note: This is the address provided for international customers; it may be used for cancellation notices if required.
Ken Tamplin Vocal Academy
RR 2, Box 3859, Pahoa, HI 96778, United States
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Written by Sophie Wright
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.