Cancel Kopy: Easy Method

What is Kopy

Overview

Kopy is a product-import and AI content tool for online stores, offered by Versus Technologies LLC. It helps users import product data, translate and edit content, and generate AI descriptions and product pages.

Who it's for

Kopy is aimed at dropshippers and e-commerce store owners who want quicker product imports and automated copy generation. It integrates with Shopify stores and is available as mobile and web subscriptions.

How to cancel Kopy

Cancel via Apple App Store (iPhone/iPad)

• Open Settings on your iPhone or iPad.
• Tap your name at the top, then Subscriptions.
• Find Kopy in the list, tap it, then tap Cancel Subscription and follow the prompts.
• See general guidance at how to cancel Kopy (App Store).

Cancel via Google Play (Android)

• Open the Google Play Store app and tap Menu (three lines or your profile).
• Tap Subscriptions, select Kopy, then tap Cancel subscription and confirm.
• General guidance is available at how to cancel Kopy (Google Play).

Cancel via Web (kopy.app)

• Log in at kopy.app.
• Go to Account Settings → Subscriptions, click Cancel next to the relevant plan, and confirm.
• You should receive a confirmation email after cancelling. See web cancellation guidance.

General tips

• Cancel the subscription itself - uninstalling the app does not stop billing.
• Check which account (Apple ID, Google account, or email) was used to subscribe before cancelling.

What happens when you cancel

Access and renewal

When you cancel an active subscription, auto-renewal is turned off and you will not be billed at the next renewal date. You typically retain access to paid features until the end of the current paid period.

Account and data

Your account and imported items usually remain available unless you delete your account or violate terms. Retention periods and data deletion rules follow Kopy's terms and privacy policy.

Confirmation

After cancelling you should receive an email confirmation to the account email used for the subscription. Keep that email as proof of cancellation.

Will I get a refund?

Trial and refund window

Kopy offers a 3-day free trial; cancel before the trial ends to avoid charges. Refunds may be considered if requested in writing within 7 days of the initial purchase or renewal.

Exceptions and limits

• No refunds are provided after 7 days post-purchase or renewal in most cases.
• Refunds are generally not available for partial months, unused subscription time, terminated accounts for terms violations, or one-time addon charges.
• Kopy's refund information is published at Kopy refund policy.

How to request a refund

Submit a written request within 7 days of purchase or renewal. Include your account email, order receipt, and a clear reason for the request.

Kopy plans and pricing

Overview

Public pricing is listed in US dollars. The plans below reflect monthly pricing and advertised features.

Notes on currency

When subscribing from New Zealand you may see NZD amounts in the Apple, Google, or Shopify billing interfaces. Exact NZD prices were not available in the source data.

Your consumer rights in New Zealand

Relevant law

In New Zealand the Consumer Guarantees Act (CGA) requires services to be of acceptable quality, fit for purpose, and supplied with reasonable care. Digital services are covered where applicable.

How it applies to Kopy

Auto-renewing subscriptions should be accompanied by clear information and an easy cancellation method. Trial charges and refund limits are generally allowed if they are clearly communicated.

Practical implications

Because Kopy publishes a 3-day trial and a 7-day refund window, those terms are likely consistent with NZ law provided they are not misleading and are reasonably accessible to consumers.

Customer experiences

Positive reviews

• Trustpilot NZ: 3.8/5 from 2 reviews - “Game‑changer for dropshipping… couldn’t be easier!” (17 Jan 2025). See review.
• Trustpilot NZ: Positive comment on affordable plans and growth help (18 Nov 2024). See review.
• Shopify AppNavigator: 4.2/5 from 93 reviews; praised for time‑saving, pricing, UI, and responsive support. See AppNavigator.

Negative reviews

• Some Shopify reviews report being charged after uninstalling during a free trial.
• Limitations reported: imports may only support certain stores, not every website as sometimes claimed. Source.

Takeaway

Overall feedback highlights usefulness and value, with occasional billing or feature limitation complaints. Keep records of trial cancellations to avoid disputes.

Documentation checklist

Before you cancel

• Confirm which account was used to subscribe (Apple ID, Google account, or kopy.app email).
• Locate the original receipt or order confirmation and note the subscription renewal date.
• Take screenshots of subscription entries in the App Store, Google Play, or your kopy.app account page.

If you need a refund or dispute billing

• Collect the confirmation email for cancellation (if available).
• Prepare a written refund request with account email, purchase date, and reason.
• Include payment method details and any correspondence with Kopy support.

Common mistakes

Cancelling the app but not the subscription

Many users uninstall the mobile app assuming billing stops. Uninstalling does not cancel a subscription tied to your Apple or Google account.

Always cancel the subscription inside your App Store, Google Play, or kopy.app account to stop renewals.

Missing the refund window

Refund requests after the 7-day window are unlikely to succeed. Waiting too long or not keeping receipts reduces your chance of a resolution.

Example: cancelling on day 8 after renewal typically disqualifies you from a refund under Kopy’s stated policy.

Using the wrong account

Attempting to cancel under a different email or app store account can delay or prevent cancellation. Verify which account was charged before contacting support.

Comparative recap

At-a-glance comparison

Recommendation

If you subscribed via an app store, cancel through that store to ensure billing stops. If you subscribed on the web, cancel in your kopy.app account and keep the confirmation email.

After cancelling

What to check

• Confirm you received a cancellation email and save it for your records.
• Check your next bank or card statement to ensure no further charges occur.

Helpful links

• Kopy refund policy
• Step-by-step cancellation guidance
• AppNavigator (reviews)
• Trustpilot NZ (reviews)

Address

Company address

VERSUS TECHNOLOGIES LLC, 2140 South DuPont Hwy, Camden, DE 19934, USA.

Notes

There is no New Zealand postal address listed for Kopy; the US address above is the available location-based address. For account issues use your web account or the app store dispute channels.