Cancel Usenet.Nl: Easy Method

What is Usenet.Nl

Service overview

Usenet.Nl is a Usenet provider offering newsreader access, data allowances and tiered plans. It advertises a free 14‑day trial and paid subscriptions that grant continued access after the trial.

Trial and automatic renewal

The free trial runs for 14 days and includes a limited 10 GB download allowance. If the trial is not cancelled before it ends, accounts may automatically convert into a paid subscription (commonly reported as the "relax" monthly option).

How to cancel Usenet.Nl

Cancel via your account (recommended first step)

• Log in to your Usenet.Nl account and open the subscription or billing area.
• Look for a "cancel subscription" or "manage subscription" control and follow on‑screen prompts.
• If you find a cancel button, keep screenshots of each step and the final confirmation screen or email.

If you cannot cancel online

• Users report there may be no visible cancel button; in that case contact support by email and request cancellation in writing.
• Send a cancellation request by email and, if needed, a registered postal letter to the provider's address (see Address section).
• Keep copies of all correspondence and timestamps; request a written confirmation of cancellation and a final invoice showing no future charges.

What happens when you cancel

Access and service

After cancellation you normally retain access until the end of the paid period you have already been charged for. Trial cancellations should prevent conversion if processed before the trial expiry.

Billing and renewals

If cancellation is successful before the trial ends, the account should not auto‑renew. However, customers report cases where charges still appeared despite cancellation attempts.

Will I get a refund?

Official policy

There is no clear, publicly posted refund policy available in Usenet.Nl’s official terms. That lack of a transparent policy makes refunds uncertain.

Reported practice and exceptions

• Independent reviews and user reports state refunds were often refused even when customers attempted to cancel within the trial period.
• If a refund is denied, consider asking your bank or card provider for a chargeback and lodge complaints with relevant consumer authorities (see After cancelling).

Usenet.Nl plans and pricing

Pricing table

Pricing notes

All NZD amounts are approximate conversions based on a historical EUR→NZD average used in early 2025. Actual charges will appear in the currency and amount shown by your bank at the time of billing.

Exchange rate and rounding

Small differences may arise due to bank fees, exchange rate variation and rounding. Check your card statement for the precise billed amount.

Your consumer rights in New Zealand

Relevant laws

New Zealand consumer protection includes the Consumer Guarantees Act and the Fair Trading Act, which require transparent terms and fair cancellation processes for goods and services.

Actions you can take

• If you suspect misleading conduct or unfair cancellation practices, you may complain to the Commerce Commission or Consumer Protection agencies in NZ.
• Contact your bank or card issuer about disputed or unauthorized charges and request a chargeback under their policies.
• Document all communication and consider seeking legal advice if substantial sums are involved.

Customer experiences

Negative reports

Public review platforms contain many complaints about unexpected charges, difficulty cancelling and slow or missing responses from support.

Some customers report receiving unsolicited debt collection demands for small amounts long after service use stopped.

Positive feedback

Independent review data provided shows few or no positive recent reviews; overall sentiment in the sources consulted is recurring patterns of negative.

Because public reviews are heavily negative, treat trial enrollments carefully and record cancellation attempts promptly.

Documentation checklist

What to gather before cancelling

• Account username/email, subscription ID and the date you signed up.
• Screenshots of the trial offer, your subscription page and any visible renewal terms.
• Bank or card statements showing charges related to Usenet.Nl.

How to record contact

• Save copies of all emails and support tickets, with dates and times.
• When you call, note the agent’s name, time and the cancellation confirmation reference.
• If sending postal mail, use registered post and retain proof of posting and delivery.

Common mistakes

Assuming the trial cancels automatically

Many customers assume a trial will not auto‑renew; in Usenet.Nl’s case the trial is reported to convert automatically to a paid plan if not actively cancelled before expiry.

Not keeping proof of cancellation

Failing to record cancellation attempts (screenshots, emails or registered letters) makes disputes difficult to win with banks or consumer agencies.

Also, delaying contact with your bank after an unexpected charge may reduce chargeback options, so act quickly.

Comparative recap

Quick comparison

Notes on comparison

This table summarises user reports and available review material. It is not a legal judgment but is intended to highlight commonly reported issues to help you decide and prepare.

After cancelling

If charges still appear

• Contact Usenet.Nl support and provide your cancellation evidence and request a written confirmation.
• If charges are not reversed, contact your bank or card issuer immediately to dispute the transaction and ask about chargeback procedures.

Further help and complaint channels

• Check independent review pages for other users' experiences: UsenetReviews.org.
• See customer complaints on platforms such as Trustpilot and PayPal community: Trustpilot (NZ) and PayPal Community.
• If you believe the conduct is misleading or deceptive, you can contact the New Zealand Commerce Commission: comcom.govt.nz.

Address

Postal address for written cancellations

Usenet.nl S.r.l.

Piazza Enrico Enriquez 22, 47891 Dogana, San Marino

Notes on sending cancellations by mail

• Send cancellation letters by registered post and keep the receipt and tracking information.
• Consider also emailing support and attaching a copy of the posted letter to have both electronic and physical proof.
• Some complaint pages list alternate addresses; check independent complaint repositories if you need additional contact details: UsenetReviews.org.