What is Woodworkers Guild Of America
Overview
Woodworkers Guild Of America (WWGOA) is an online subscription service that provides woodworking video instruction, project plans, and technique tutorials.
The service is aimed at hobbyists and professionals seeking step-by-step video guidance and a broad library of woodworking content.
Content and services
WWGOA offers a library of lessons, project walkthroughs, and teaching focused on practical skills and workshop techniques.
Membership options include recurring monthly or annual access, with mobile app availability through iOS and Android.
How to cancel Woodworkers Guild Of America
Web and in-browser purchases
- Sign in to your WWGOA account and turn off auto-renewal in your account/subscription settings.
- If you cannot cancel online, email [email protected] or call 1-855-253-0822 for assistance.
- Your access will continue until the end of the paid term after cancellation.
iOS App Store and Google Play purchases
- If you purchased via the iOS App Store, cancel through your Apple ID > Subscriptions. WWGOA cannot cancel App Store subscriptions for you.
- If you purchased via Google Play, cancel via the Play Store app > Subscriptions. WWGOA cannot cancel Google Play subscriptions for you.
- Follow the platform-specific steps in your device settings to ensure auto-renewal is turned off.
What happens when you cancel
Access after cancellation
If you cancel a web (direct) subscription, you retain access until the end of your current paid period.
For App Store or Google Play purchases, access typically continues until the end of the billing period managed by those platforms.
Renewal and account data
Cancelling stops future auto-renewal; it does not necessarily delete your WWGOA account or personal data automatically.
Contact WWGOA support if you need account deletion or data removal beyond stopping billing.
Will I get a refund?
WWGOA web purchase refund policy
- Annual web purchases: Full refund if cancelled within the first 30 days.
- Annual web purchases after 30 days: Prorated refunds may be available.
- Monthly web purchases: No refunds are available for monthly memberships.
App Store and Google Play refunds
- Purchases made through the iOS App Store or Google Play follow those platforms' refund policies.
- WWGOA’s 30-day/prorated refund policy does not apply to purchases made via Apple or Google.
- To request refunds for app-store purchases, use Apple or Google Play support channels.
Woodworkers Guild Of America plans and pricing
Current App Store pricing (New Zealand)
| Plan | Price | Period | Features |
| Premium Monthly (App Store) | NZ$9.00 | Monthly | In-App Purchase via iOS app |
| Premium Yearly (App Store) | NZ$88.00 | Annual | In-App Purchase via iOS app |
Notes on pricing
App Store prices are shown in New Zealand dollars for New Zealand users and may vary by region and taxes.
Web pricing may differ from App Store listings; check the WWGOA website when purchasing directly.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
The CGA entitles New Zealand consumers to remedies (refund, repair, replacement) if digital services are faulty, not as described, or fail to perform as promised.
These remedies apply regardless of a provider’s stated policy when the service is defective or misrepresented.
Change-of-mind and provider policies
New Zealand law does not require businesses to offer change-of-mind refunds unless stated in their policy.
WWGOA’s web policy (30-day full refund for annual plans, prorated after) is more generous than the minimum legal requirement, but only for web purchases.
Customer experiences
Positive feedback
- Many users praise the high-quality video instruction and clear, step-by-step project guidance.
- Students often note the breadth of content and usefulness for both beginners and experienced woodworkers.
Negative feedback
- Some users report issues with unexpected billing or advertised discounts not applied as expected.
- Recurring complaints include difficulty cancelling - particularly when users must call during limited hours or cannot cancel easily online.
Documentation checklist
Before you contact support
- Account email and username used for the WWGOA subscription.
- Order number or receipt (web purchases) or store transaction ID (App Store/Google Play).
- Date of purchase and the payment method used.
When requesting refunds or cancellations
- Clear statement of the request (cancel subscription / request refund / request prorated refund).
- Any screenshots of billing or promotional offers if disputing a charge.
- Contact details for follow-up (email and phone number).
Common mistakes
Not checking where you purchased
Many users forget whether they subscribed via the WWGOA website, iOS App Store, or Google Play.
This matters because cancellation and refund routes differ by purchase channel and WWGOA cannot cancel App Store or Google Play subscriptions for you.
Assuming change-of-mind refunds are automatic
Some subscribers expect automatic refunds for monthly plans; WWGOA’s policy states no refunds for monthly memberships.
Always check the provider policy and the platform’s refund rules before requesting a refund.
Comparative recap
Quick comparison
| Purchase channel | How to cancel | Refunds | Notes |
| Web (WWGOA) | Turn off auto-renew in account or email [email protected] or call 1-855-253-0822 | Annual: 30-day full refund; prorated after. Monthly: no refunds. | Access continues until end of paid term. Web policy applies only to web purchases. |
| iOS App Store | Cancel via Apple ID > Subscriptions in device settings | Refunds governed by Apple’s refund policy | WWGOA cannot cancel or issue refunds for App Store purchases. |
| Google Play | Cancel via Play Store app > Subscriptions | Refunds governed by Google Play’s refund policy | WWGOA cannot cancel or issue refunds for Google Play purchases. |
After cancelling
What to expect next
After you cancel, confirm that auto-renewal is off in your account or the platform’s subscription settings.
Keep receipts or confirmation emails until billing and access terms are finalised.
Helpful links
Address
Corporate address
TN Marketing, LLC
2955 Xenium Lane N, Suite 10, Plymouth, MN 55441, United States
Contact for cancellations
Email: [email protected]
Phone: 1-855-253-0822