Cancel Worldventures: Easy Method

What is Worldventures

Overview

WorldVentures (often marketed under DreamTrips) is a membership travel and lifestyle company that offers discounted travel packages, curated trips, and a member rewards program.

How it is offered

The company operates primarily from the United States but has marketed memberships internationally, including to New Zealand consumers through representatives and digital channels.

How to cancel Worldventures

Email cancellation (recommended)

• Compose an email to [email protected].
• Include your full name, member ID, membership type and put "CANCELLATION" in the subject line.
• Send the email and expect an automated confirmation; follow up if you do not receive confirmation within 48 hours.

Phone cancellation (alternative)

• Call customer service at +1 972 805 5100 and state you wish to cancel and request a refund.
• Note the date/time of the call and the name of the representative for your records.
• Cancel via the WorldVentures website is not supported; use email or phone as above.

What happens when you cancel

Access to member benefits

Once cancellation is confirmed you should lose access to member-only booking tools, discounted packages and DreamTrips benefits in line with the company's post-cancellation rules.

Renewals and data

Automatic renewals should end after cancellation confirmation; keep cancellation confirmation to dispute any future charges.

Personal account data may be retained by the company according to their privacy policy; request clarity if you want data removed.

Will I get a refund?

Standard refund terms

WorldVentures' general policy (non-NZ specific) states you can cancel within three business days of application without penalty.

The company indicates eligibility for a full refund within 14 days of applying in standard cases.

Exceptions and delays

• There are known state-specific exceptions in the United States (e.g., Alaska, Kentucky, Missouri, New Hampshire, Virginia, Wisconsin) that may alter timeframes.
• Some reviewers report difficulties getting refunds even when cancelling within the stated window; refunds may be partial or delayed.

Worldventures plans and pricing

Pricing summary

No publicly available definitive NZD pricing for WorldVentures (DreamTrips) memberships for 2024/2025 is available from verified sources.

Local variation

Pricing may vary by market, platform (App Store or Google Play) or representative; check the platform or your sales contract for any local rates.

Your consumer rights in New Zealand

Key New Zealand laws

Consumers in New Zealand are protected by the Fair Trading Act and the Consumer Guarantees Act.

These laws cover misleading conduct, false representations and guarantees about services provided.

How this applies to overseas suppliers

• If services are misleading or do not perform as expected you may have remedies under NZ law even for purchases from offshore companies.
• Because WorldVentures is US-based and references US cooling-off rules, seek local advice to understand how NZ protections apply to your case.

Customer experiences

Positive reports

Some long-term members report benefits such as many trips taken, improved personal connections, and occasional residual income from referrals.

Negative reports

Many reviews describe difficulties obtaining refunds, disputes about charges, and complaints that membership points became unusable or expired.

Several reviewers allege the business model resembles a pyramid or scam and report poor customer service and lost funds.

Documentation checklist

What to prepare before you cancel

• Membership ID, full name and membership type as shown on your account.
• Purchase date, payment receipts, and any contract or sales agreement you received.

What to keep after cancelling

• Cancellation confirmation email or phone reference (date/time and representative name).
• Bank/credit card statements showing charges and any refunds processed.

Common mistakes

Delaying contact

Waiting too long to contact the company can lead to missing refund windows or complications with disputed charges.

Poor record-keeping

Not saving emails, receipts or call records makes it harder to prove you cancelled within a stated timeframe.

Assuming website cancellation is available when it is not can waste time; use the email or phone methods above.

Comparative recap

Cancellation methods compared

The table below summarises the main ways to cancel, typical refund window and practical notes to help you decide which route to use.

After cancelling

Follow-up actions

• Save and back up the cancellation confirmation and any refund correspondence.
• Monitor your bank or card statements for refunds or unexpected charges for at least one billing cycle.

Where to get help

• Commerce Commission New Zealand - general consumer guidance: comcom.govt.nz.
• Consumer Affairs (MBIE) - for advice on your rights: consumerprotection.govt.nz.
• App Store refunds: Apple support - request a refund.
• Google Play refunds: Google Play - request a refund.
• Source reference on cancellation process: DonotPay - cancel WorldVentures.
• Customer reviews (examples): NZ Trustpilot - WorldVentures reviews.

Address

Local contact note

WorldVentures previously operated through a New Zealand entity and used local legal services; for correspondence the care-of address is provided below.

Care-of address (New Zealand)

Care of Simpson Grierson

88 Shortland Street, Auckland Central, Auckland 1010, New Zealand