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Cancellation service #1 in New Zealand
Cal Ai is an AI-assisted scheduling and calendar tool delivered as an app and web service.
It integrates with device calendars and offers tiered subscriptions for extra features.
Users rely on Cal Ai for meeting summaries, scheduling automation, and calendar management.
The service is offered via mobile stores (App Store, Google Play) and on the web.
After cancelling, you typically retain access until the end of the current paid period.
Features tied to the subscription will stop once that period expires.
Automatic renewals stop after cancellation, provided cancellation occurs before the 24-hour cutoff.
If you are charged after cancelling, check the store's transaction history and your subscription status.
Cal Ai may retain account data according to its policy; this does not change automatically on cancellation.
If you need data deleted, contact Cal Ai support and request deletion, keeping a copy of correspondence.
The stated provider policy is: "All purchases are final, and we do not issue refunds."
This means Cal Ai's own terms refuse refunds in normal circumstances.
Provider "no refunds" terms cannot override consumer rights under New Zealand law where applicable.
If a service is faulty or not fit for purpose, remedies may be available (see consumer rights section).
Exact NZD prices are not published in the product metadata available here.
The App Store listing shows USD amounts; to see NZD you must view the app on an Apple device set to New Zealand.
| Plan | Price (NZD) | Notes |
|---|---|---|
| Free / Trial | Varies | Basic features; trial terms depend on platform. |
| Paid - Monthly | Varies | Billed monthly via App Store, Google Play or web processor. |
| Paid - Annual | Varies | Annual billing options where offered; price displays depend on platform region. |
To confirm current NZD prices, open the App Store or Google Play on a device set to New Zealand or consult Apple/Google directly.
Under the CGA, goods and services must be of acceptable quality and fit for purpose.
If Cal Ai is faulty or not as described, you may be entitled to repair, replacement or refund.
New Zealand guidance treats some software and digital services as goods for CGA purposes.
Statutory rights cannot be contracted out by a "no refunds" term; you can assert your rights if the service fails.
Many users report fast, helpful, and personal support, with an intuitive interface.
Reviewers note strong free-tier features and ease of setup for common tasks.
Complaints include refusal of refunds despite advertised guarantees and platform-sync issues.
Other issues reported are being charged after cancelling trials and frustrations with trial or onboarding flows.
Users often cancel too close to renewal, after the 24-hour window, and are still charged.
Always cancel at least 24 hours before the period ends and confirm cancellation status.
Requesting a refund from Cal Ai instead of Apple/Google can delay outcome when purchase was via a store.
Identify where the payment was processed and contact that provider for refunds first.
Without receipts or screenshots, it is harder to prove cancellation attempts or incorrect charges.
Save all relevant transaction and support correspondence immediately.
| Platform | How to cancel | Refund chance | Key note |
|---|---|---|---|
| iOS (App Store) | Cancel in App Store → Subscriptions; at least 24h before renewal. | Handled by Apple; provider does not issue refunds. | App Store purchases use Apple refund process. |
| Google Play | Cancel in Play Store → Subscriptions; at least 24h before renewal. | Handled by Google; provider does not issue refunds. | Contact Google Play support for refund requests. |
| Web | Cancel via Cal Ai account or third-party processor; allow 24h lead time. | Provider states no refunds; third-party processors may have policies. | Check the payment processor listed on your receipt. |
Verify cancellation in the App Store, Google Play, or your Cal Ai account and save confirmation screens.
Monitor bank statements for unexpected charges after cancellation.
Cal Ai's listed mailing address in the Terms of Service is in the United States.
Address: 160 W. Camino Real #594, Boca Raton, FL 33432, United States.
If you choose to send postal correspondence, use the US address above and include full account details.
For faster resolution, use in-app or store support channels and keep written records.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mason Edwards
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.