Cancel Fast Vpn: Easy Method

What is Fast Vpn

Overview

FastestVPN (branded here as Fast Vpn) is a consumer VPN service that offers paid subscriptions and in‑app purchases to secure internet traffic, access geo-restricted content, and provide privacy features.

How it is delivered

The service is available via mobile apps (Apple App Store and Google Play) and direct website purchases. Subscriptions and purchases may be managed either through the app stores or the provider's website depending on where you bought it.

How to cancel Fast Vpn

If you purchased via Apple App Store

• Open Settings on your iPhone/iPad and tap your name, then tap Subscriptions.
• Find the FastestVPN subscription and tap it, then choose Cancel Subscription or turn off auto‑renewal.
• Apple manages billing and refunds for App Store purchases. For app listing details see the App Store page: FastestVPN on Apple App Store.

If you purchased via Google Play

• Open the Google Play Store app and tap your profile, then go to Payments & subscriptions > Subscriptions.
• Select the FastestVPN subscription and tap Cancel subscription to stop future renewals.
• Google Play manages billing and refund requests for Play Store purchases; FastestVPN refers users to the store for cancellation and refunds.

If you purchased directly from the website

• Log in to your account on the FastestVPN website and open the subscriptions or billing section.
• Turn off auto‑renewal or choose the option to cancel your subscription within your account settings.
• If you need assistance, contact FastestVPN support via the website; see terms and support references: FastestVPN Terms of Service.

What happens when you cancel

Access to the service

When you cancel an active subscription, you typically keep access until the current paid period ends.

After the period ends, the VPN access will stop and you will no longer be billed if auto‑renewal was turned off correctly.

Renewals and data

• Auto‑renewal must be turned off before the next billing date to prevent another charge.
• Account data (settings, account email) usually remains unless you request account deletion; check FastestVPN support for deletion policies.

Will I get a refund?

Official refund policy

FastestVPN offers a 31‑day money‑back guarantee for new purchases made via the website or supported stores. Refund requests must be made within 31 days of the initial purchase.

Refunds are issued via the same payment method and may take up to 31 days to reflect in your account.

Exceptions and important conditions

• No refunds for subscriptions cancelled after auto‑renewal or after the 31‑day period in most cases.
• Cryptocurrency payments are excluded from refunds.
• If you purchased through Apple or Google Play, the platform’s refund process and rules typically apply; contact them for store-managed purchases.

How to request a refund

• For website purchases: submit a refund request through FastestVPN support channels (see Terms of Service): FastestVPN Terms of Service.
• For App Store purchases: use Apple’s subscription management and refund request processes: App Store listing.
• For Google Play purchases: request refunds through Google Play’s help and subscriptions interface.

Fast Vpn plans and pricing

Price overview

Below are prices shown in the New Zealand App Store and public materials. Exact features per tier may vary by platform.

Plans table

Your consumer rights in New Zealand

Legal protections

Under New Zealand law (Consumer Guarantees Act and Fair Trading Act), consumers are entitled to services that are of acceptable quality, fit for purpose, and as described.

These statutory rights apply regardless of the provider’s own refund or cancellation policies.

How the law applies to VPN services

• If FastestVPN fails to perform as advertised (for example, not masking IP or poor speeds), that may breach the CGA guarantees.
• Refund policies cannot override statutory rights; you may still be entitled to remedies if the service is defective.
• For purchases via app stores, platform processes apply but consumer protection still applies under NZ law.

Customer experiences

Positive feedback

Many Trustpilot reviews praise FastestVPN for fast, responsive 24/7 customer support, reliable service, good speeds, and good value for money.

The App Store listing also emphasises the 31‑day money‑back guarantee and in‑app subscription management.

Negative feedback

Some users report connectivity problems, account lockouts, and difficulty cancelling or obtaining refunds.

Online reports (including Reddit threads) mention cases of the VPN appearing connected but not changing IP, low speeds, leaks, and unresponsive support - some users call this a serious concern.

Documentation checklist

Essential documents to gather

• Purchase receipt or invoice from FastestVPN, Apple App Store, or Google Play.
• Transaction ID and payment method details (card receipt, PayPal ID, etc.).
• Account email and username used for the FastestVPN account.

Helpful supporting evidence

• Screenshots of subscription status, auto‑renewal settings, and app store billing records.
• Chat transcripts or support emails and timestamps.
• Speed tests or IP test results if claiming the service failed to perform as advertised.

Common mistakes

Not cancelling in the right place

A common error is trying to cancel a store‑managed subscription through the VPN app or website when the purchase was made via Apple or Google. That does not stop store billing.

Missing the refund window or proof

Waiting until after auto‑renewal or beyond the 31‑day refund window can forfeit refund eligibility under FastestVPN’s stated policy.

Failing to keep receipts, transaction IDs, or screenshots makes disputes harder to resolve - always save proof at purchase.

Comparative recap

Quick comparison

After cancelling

Confirming cancellation

Check your subscription status in the App Store, Google Play, or your FastestVPN account to confirm auto‑renewal is off and no future charge is scheduled.

Save confirmation screenshots or emails as proof of cancellation.

If you need more help

• FastestVPN terms and support: FastestVPN Terms of Service
• Apple App Store listing: FastestVPN on Apple App Store
• Trustpilot reviews for user experiences: FastestVPN on Trustpilot
• Reddit discussion examples: Reddit thread

Address

Provider contact location

No specific postal address for FastestVPN was identified in the available public English sources for New Zealand or globally.

Recommended contact methods

Use in‑app or website account settings to cancel and contact FastestVPN support (live chat or email) for account issues or refund requests.

For App Store or Play Store purchases, use the respective store support channels for refunds or billing disputes.