Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Fit4Life service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Fit4Life: Easy Method
What is Fit4Life
Overview
Fit4Life (also known as Fit4Me / Fit4Me Life) is a digital health and fitness service that offers subscription-based workout programmes, meal plans and analytics through an app and website.
The service is delivered via web and mobile platforms and may be purchased directly on the site or through the Apple App Store and Google Play.
Service types
Fit4Life provides recurring subscriptions for fitness programmes and separate meal-plan subscriptions in some offerings.
Billing and support processes differ depending on whether you subscribed on the website, via iOS, or via Android.
How to cancel Fit4Life
Cancel if you subscribed on the website
- Open the Fit4Me web app and go to Analytics → Settings → Manage Subscription → Unsubscribe.
- Follow the on-screen steps and confirm cancellation via the confirmation email link sent to your address.
- If you deleted your account after subscribing on the website, deleting the account will cancel the subscription; still keep proof of cancellation. Support: account cancellation
Cancel if you subscribed via iOS (App Store)
- On your iPhone go to Settings → your name → Subscriptions.
- Find Fit4Me in the list and choose Cancel Subscription.
- Apple manages billing and refunds for App Store purchases; contact Apple for refund requests.
Cancel if you subscribed via Google Play (Android)
- Open the Google Play app → Profile → Payments & subscriptions → Subscriptions.
- Select Fit4Me and tap Cancel subscription, then follow the prompts.
- Google Play manages billing and refunds for Play purchases; use Google Play Help for refunds.
Cancel a meal-plan subscription
- Open the app → More → My Profile → Manage Subscription → cancel meal plan.
- Note: cancelling the meal-plan subscription does not automatically cancel your main app subscription.
- See the meal-plan cancellation guide: How to cancel meal plan
Important timing and deletions
- Cancel at least 24 hours before the renewal date to avoid the next billing cycle. Offer policy
- Deleting the Fit4Me app does not cancel your subscription; you must cancel via the platform where you subscribed. Does deleting the app cancel?
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access until the end of the current paid billing period.
Access removal timing depends on the purchase channel and the terms shown at checkout.
Billing and renewal
Cancellations stop future recurring charges but do not usually generate automatic refunds for already-paid periods.
Ensure you cancel at least 24 hours before renewal to prevent the next charge.
Data and account handling
Account data (profile, progress) may be retained unless you request deletion of your account separately.
If you delete your account after a web subscription, that deletion generally cancels the subscription but keep proof of both actions.
Will I get a refund?
Refunds for website purchases
If you bought directly on the website and a money-back guarantee was offered at checkout, you may request a refund within 30 days under the stated conditions.
Fit4Me requires proof you followed the programme: at least 7 consecutive days for monthly+ plans, or 3 consecutive days for weekly/bi-weekly plans, with screenshots as evidence. Money-back policy
Refunds for App Store / Google Play purchases
Purchases made through Apple or Google must follow those platforms’ refund processes; Fit4Me cannot directly refund those transactions.
Contact Apple Support or Google Play Help to request refunds for App Store or Play Store charges.
Conditions and timing
- Refund requests must be made during the active subscription period; refunds are not available after subscription expiry.
- Fees are generally non-refundable unless the money-back guarantee conditions are met or required by applicable law.
- Fit4Me’s offer policy states processed payments are non-refundable, but local consumer law (e.g., UK/NZ) can affect rights on a case-by-case basis. Offer policy
Fit4Life plans and pricing
Available plans
Publicly available NZ-specific subscription pricing for a consumer-facing Fit4Life product was not found in the 2024/2025 sources provided.
If you need exact pricing, check your purchase receipt, account billing page, or your App Store / Google Play subscription details.
Pricing notes
Some users report price confusion between promotional trial offers and full recurring prices; always check renewal pricing before you subscribe.
If your receipt shows a different currency or amount than expected, verify the billing platform that processed the payment.
| Plan | Price | Notes |
|---|---|---|
| Subscription plans | Varies | Check your account or store receipt for exact NZ pricing |
Your consumer rights in New Zealand
Key rights under NZ law
New Zealand consumer law (for example, the Consumer Guarantees Act) gives consumers rights to services provided with reasonable care and skill and fit for purpose.
Terms and conditions must not exclude or limit these statutory rights.
How to seek redress
If the service does not meet acceptable standards, you can seek a remedy from the trader and escalate to dispute resolution if needed.
Consumer NZ advises that pro-rata refunds may apply where a service is cancelled part-way through a paid term. Consumer NZ: terms & conditions
Customer experiences
Positive feedback
Some users report quick support responses and noticeable energy improvements from the programmes.
Examples include comments that exercises are simple yet effective and helped boost energy within a short period. Trustpilot: positive reviews
Common complaints
Many negative reviews highlight difficulty cancelling subscriptions, access issues, and unexpected billing after trials.
Users report problems logging in to cancel and surprise renewals or unclear pricing. Trustpilot: complaints
Documentation checklist
What to gather
- Subscription receipts or order confirmation emails showing purchase method and date.
- Bank or card statements showing the charges and billing dates.
- Screenshots that prove you used the programme (for money-back requests): required consecutive days evidence.
How to present your evidence
- Include account email, subscription ID (if available), purchase platform (website / Apple / Google), and exact dates.
- Record the date and method of every cancellation attempt and keep confirmation emails or screenshots.
- If contacting Fit4Me support, attach the checklist items and refer to the relevant policy page. Money-back policy
Common mistakes
Deleting the app instead of cancelling
Many users assume removing the app stops billing; it does not. You must cancel via the original purchase channel.
Always check the subscription list in your App Store, Google Play, or the Fit4Me web account to confirm cancellation.
Using the wrong channel to cancel
If you subscribed via Apple or Google, cancelling on the website will not stop store billing.
Likewise, if you subscribed on the website and attempt to cancel only in the app store, the web subscription may continue to bill.
Missing the cancellation window
Waiting until the renewal date or later can result in another charge; cancel at least 24 hours before renewal.
Keep records of renewal dates and cancellation confirmations to avoid disputes.
Comparative recap
Quick comparison
The table below summarises how different cancellation methods affect billing and refunds, and where to seek refunds.
Key takeaways
Cancel through the platform you used to subscribe, allow 24 hours before renewal, and collect proof if you plan to request a refund.
| Method | Effect on subscription | Refund route | Notes |
|---|---|---|---|
| Website subscription | Cancel via Analytics → Settings → Manage Subscription → Unsubscribe; deleting account usually cancels subscription | Request refund to Fit4Me if money-back guarantee applies | Must confirm via email link and provide evidence for money-back claims |
| Apple App Store (iOS) | Cancel in iPhone Settings → your name → Subscriptions; deleting app does not cancel | Request refunds from Apple | Apple controls billing and refund decisions |
| Google Play (Android) | Cancel in Google Play app → Profile → Payments & subscriptions → Subscriptions | Request refunds from Google Play | Google controls billing and refund decisions |
| Deleting the app | Does not cancel subscription or stop billing | Not applicable - must cancel via original platform | Keep proof of cancellation to avoid unwanted charges |
After cancelling
Confirming cancellation
Wait for and save any cancellation confirmation emails or on-screen confirmation messages as proof.
If you do not receive confirmation, check your subscription list in the relevant store and capture screenshots showing the subscription is cancelled.
Further actions and links
- Support and subscription help: https://support.fit4me-life.com
- Money-back policy and instructions: Money-back policy
- Offer and refund policy: Offer policy
- If you subscribed via the website: https://fit4me.io/
- Consumer rights in NZ: Consumer NZ: terms & conditions
Address
Postal address
Fit 4 Life NZ Limited (historic contact / correspondence address):
14 Gillespies Road, Birchville, Upper Hutt, Wellington 5018, New Zealand
Notes on company status
Company records indicate Fit 4 Life NZ Limited may be struck off. This address is provided for correspondence but availability of the business to respond may be limited.
If you need further resolution, keep documentation and contact your payment provider or Consumer NZ for dispute options.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.